Rated 4.2 out of 5 by 228
Rated 4.0 out of 5.0 by Sunshine Sue Front desk staff OUTSTANDING!!
We had blocked rooms for my daughter's wedding. The front desk staff were SO helpful, cheerful and made my stress a little less. The bartender also was very kind and generous to our overwhelming stress. Also, the parking lot made a huge difference for us. We had a limo, pick-up with enclosed trailer and a pick-up pulling a car hauler. Again, had there not been the space for all that stuff I would have been even more stressed.
On cleanliness, the room was clean. It was when we pulled out the pull out bed that there were old sheets still on the bed. There was clean ones in the closet so it worked out.
November 19, 2015
Rated 4.0 out of 5.0 by Bronco88 Clean, comfortable and good service
This is a very nice Holiday Inn and the location is very convenient..
November 18, 2015
Rated 3.0 out of 5.0 by SNS40 Ok for a night sleep
Priority Club members are not recognized. Did not receive a breakfast voucher because management told desk clerk that I did not pay enough. We were there for a wedding and reserved our room in the block for the wedding party. Bartender was in an accident and at the last minute a substitute was found. Felt sorry for her as the bar was not stocked and she had to make numerous runs to the back room to stock bar and get change. Not a good experience. There is another Holiday Inn in Edmond OK that is much better.
November 9, 2015
Rated 5.0 out of 5.0 by Msflyangler Nice room
Everything except my ac/heat was great. The room was freezing when I arrived. I could not turn it up/down or off. I ended up unplugging it. Awoke in middle of night burning up, so I plugged the thing back in. No problem. The staff were great, from the front desk to the bar/food staff to the maintenance guys in the elevator. Almost every staff person spoke & thanked us for staying at Holiday Inn. Good overall experience. I could have called to have ac/heat fixed or mentioned it to the maintenance guys, but it was a one night stay, so...
November 9, 2015
Rated 5.0 out of 5.0 by cindy07h pleasant surroundings
great hotel; excellent staff and accommodations; very convenient location
October 15, 2015
Rated 5.0 out of 5.0 by fdbowler Wedding
The only negative experience with this hotel was the shortage of bars of soap.
October 12, 2015
Rated 5.0 out of 5.0 by MarJoe Friendly service and comfortable bed
I had reservations and the front desk found the information quickly, thanked me for being a member and showed me the elevator that would take me to my room.
October 8, 2015
Rated 4.0 out of 5.0 by gardener58 Pool is freezing for an indoor pool
We have stayed here several times and never had time to try out the pool. It was so upseting to find out that is NOT warm at all.
The hotel is a very nice hotel and because they don't offer a free breakfast they do have a restaurant but the breakfast at the hotel is not very good. It is still like a free breakfast buffet but they charge you for it. It could be such a better quality.
Again it is a very nice hotel just a couple of things that they should work on to make it a GREAT hotel.
October 6, 2015