Rated 3.8 out of 5 by 127
Rated 1.0 out of 5.0 by JES48 Credit Card Authorization
IHG needs to develop a CC authorization procedure that does not require sending a Fax!! It is very difficult to find a fax machine especially when traveling!! In this day and age of CC fraud I do not like sending a copy of my CC (front and back) and DL to random people!!!
This is especially true when I was forced to give a copy to the person at the front desk who was yelling at me after driving 2 hours extra to provide copies of my DL and CC, so my son would have a room for the night.
It is very difficult to find a fax at 8:00 pm on a Friday night!!!
September 25, 2014
Rated 5.0 out of 5.0 by donpat1966 breakfast
Angelica was the best as a waitress. The cook came out and offered to cook for us fresh eggs!
September 25, 2014
Rated 5.0 out of 5.0 by Ed4two A Great Stay
Having been a hotel manager for many years before retiring, I can tell you my experience at the Holiday Inn OKC Airport was exceptional. The staff was knowledgeable, friendly, and responded promptly to my needs, I would highly recommend this property.
September 23, 2014
Rated 5.0 out of 5.0 by bigironbud Front Desk Staff
Caroline, at the Front Desk!!!!!!! It has been 5 months since I was at this Hotel, she remembered my name and where I was from and Greeted Me with a Smile and got me right into my Room, (before check-in)!!!!!
Room was incredible and Service Above and beyond expectations!!!!!
September 22, 2014
Rated 5.0 out of 5.0 by Michael1104 Very pleasant stay
Overall very clean and comfortable stay. Front desk staff not very attentative after normal business hours and during this stay the front desk clerk was never at the counter i had to wait till she seen me from the bar area and then when she finally did see me she made her way over to help.
September 18, 2014
Rated 4.0 out of 5.0 by DB13 Great Shuttle service
The shuttle driver went out of his way to make our experience enjoyable. He recommended a nice restaurant in the area and transported us to and from the location. This was above and beyond expectations.
September 16, 2014
Rated 3.0 out of 5.0 by Cdlandes No complimentary food
Several other similar hotels in the area offer complimentary breakfast and evening happy hour.
September 15, 2014
Rated 4.0 out of 5.0 by MWT58 Room
Dark and quiet. Bed and pillows were very comfortable.
September 8, 2014