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Rated 3.8 out of 5 by 116 reviewers.
Rated 5.0 out of 5.0 by excellent stay every aspect met my personal requirements and above August 22, 2014
Rated 4.0 out of 5.0 by good service quality I arrived late night and left early for an international flight. The front desk personnel was friendly and helpful. He called a local taxi, so I could make a quick run to the store to get items that I forgot to bring at home for my trip. August 20, 2014
Rated 5.0 out of 5.0 by Clean and comfortable We had a reservation at a nearby hotel that was made by a family member. After checking into the room, i discovered some type of larvae on the top sheet. We immediately check out of the bug hotel!! There was some type of convention going on and all other hotels were booked. I happened to look up and see the lovely green" H", which reminded me that I was a rewards member. I called the 800 number were the agent told me there was 1 room left, and proceeded to quickly reserve it for us! Although it was a little more than I had budgeted, it was well worth the extra $$ to insure that I would have a clean and comfortable place to lay my head even if for only a few hours. Thank you for providing a great home away from home!! August 14, 2014
Rated 4.0 out of 5.0 by front desk staff wonderful attitudes and bent over backwards to resolve issue with my room, to include an automatic upgrade for having to wait for a room no more than fifteen minutes. Room was spacious, and even though by the elevators, sound proofing was excellent and I heard nothing outside my room. Wonderful stay. August 12, 2014
Rated 5.0 out of 5.0 by UPS MGMT Excellent service and room ! I Will stay again. Nice room. August 3, 2014
Rated 5.0 out of 5.0 by Great Stay, good times I was skeptical about staying at this property after reading the reviews about no hot water 7/2 July 28, 2014
Rated 5.0 out of 5.0 Good hotel, convenient location - Very good night's sleep - Close to OKC airport - Clean hotel overall July 27, 2014
Rated 5.0 out of 5.0 by nice available room when the Staybridge is overbooked The property is fairly new, easy access, and a fairly good value. The staff are well trained and friendly and our quick stay was pleasant. July 23, 2014
Rated 4.0 out of 5.0 by Nice new building Comfortable room and great bed. Very clean. Nice TV but with very slow remote. Great workspace. Room comes with refrigerator. July 21, 2014
Rated 3.0 out of 5.0 by Disappointed We have stayed at other Holiday Inn Expresses multiple times. However we were disappointed at this coffee in lobby area and the buffet breakfast was just lukewarm. Will probably not stay at this location in future. July 16, 2014
Rated 1.0 out of 5.0 by Terrible stay Terrible stay would not allow us to check in until after 4:00 pm,no hot water and then we were double charged.Called customer service ,that was a joke they could care less! July 4, 2014
Rated 3.0 out of 5.0 by NICE BUT NO HOT WATER My room was nice and clean. The amenities were as expected from Holiday Inn. The problem I had was getting up at 4:30 AM to take a 6:00 AM flight was even after letting the water run for 20+ minutes in the tub and sink it was still not warm, so I had to take a cold shower (refreshing) but not what I was really looking for. When I commented about it on the way out the door to the desk clerk they seemed totally unconcerned. C'est la vie probably won't stay there again. July 2, 2014
Rated 4.0 out of 5.0 by When in OKC-Stay here! Close to the Airport, fine dining and the freeway. Full service hotel. June 30, 2014
Rated 5.0 out of 5.0 by Looked like a newer place Nice place and close to the auto auction which is where I was going. June 30, 2014
Rated 5.0 out of 5.0 by clean rooms, comfortable bed, excellent service Spent one night decided to stay a second this location was clean and quiet. I was able to rest adequately both nights. the only thing that got me by surprise was that the breakfast was not complimentary. it is a small detail but one that helps if the guest knows before hand. the food was great and adequate. I was the only guest in the dining for breakfast. one other lady had to leave her food when she was informed that breakfast was not complementary. June 26, 2014
Rated 3.0 out of 5.0 by Lost and found Overall not bad, had to wait in lobby for help early in the morning. contacted front office for lost and found got sent to house keeping never heard back from anyone. I left my very expensive reading glasses in room #325. June 23, 2014
Rated 3.0 out of 5.0 by Okay hotel The internet is horrible. I could barely get logged on and when I did it was excruciatingly slow. I had to tether off my phone to get my work done. June 18, 2014
Rated 4.0 out of 5.0 by biz trip with family Good hotel for biz and for the family. Nice staff and good pool and room for the kids. June 16, 2014
Rated 5.0 out of 5.0 by Great Stay A great place to stay while in OKC. The staff is great. June 16, 2014
Rated 5.0 out of 5.0 by Great stay at OKC I've been staying here for years, Great place to stay while traveling. June 12, 2014
Rated 2.0 out of 5.0 by Dissatisfied customer My reservation was wrong, several of the associates I was traveling with reservations were wrong. I was very frustrated left my business card with the front desk and asked for the manager to call me and they never did. The restaurant charged me differently for breakfast every day. When I tried to use the room service (at 8:15 pm) I was told it had closed and the bar had closed also even though the information provided in the room indicated it was open until 11 pm. When I asked how I could get some food the person who answered for room service told me they had no idea (they told me to complain to managment). The elevator was dirty during my entire stay I saw the maid using a broom to sweep the elevator but the floor was carpeted – frankly the carpet needed to be replaced. Each day I would go to get a bottle of water and some days they charged me and on other days they did not. June 9, 2014
Rated 5.0 out of 5.0 by Softball tournament in Chickasha Rooms were clean and comfortable. Front desk check in was great and room was ready for us. June 6, 2014
Rated 2.0 out of 5.0 by Rude service and unwilling to help The hotel appearance and all was acceptable, clean and what was expected as far as that goes. When checking in the crib we had been promised when making the reservation was not available, we were told that location didn't even have them. So, traveling with an 18 month old, planning on putting him in the crib we reserved with the room, and ended up not having a safe place to put him for the night. The staff was rude and unwilling to help in any way when we brought this up to them. I was very frustrated and would have left had it not been so late and everything else full at the time. Very annoyed at the level of indifference from the staff. June 3, 2014
Rated 3.0 out of 5.0 by Parking lot is dark Parking lot is dark and security needs to be added to keep the unquestionable people off the property. June 1, 2014
Rated 1.0 out of 5.0 by Worst Hotel EVER.... Take my word that you do NOT want to stay here.... RUDE and INCOMPETENT staff all around! If they even show up for work. The guy bartender was late and left early and was as friendly as a tree stump! No one showed up to prepare dinner so we couldn't even eat. It was dirty and no one seemed to care... STAY AWAY!!! The "one star" the computer gives is an overstatement! May 29, 2014
Rated 5.0 out of 5.0 by Nice Hotel This was a nice hotel. Would not mind staying here again. May 28, 2014
Rated 2.0 out of 5.0 by Poor service This property is in dire need of some professional hotel workers. Front desk could not give directions to a church. Totally unaware of what was going on that weekend in OKC. The bar was a joke. The bartender, although friendly had no clue what was going on regarding mixed drinks. Bar glassware is totally inadequate. Had dinner in the restaurant and ordered two glasses of wine. Wine was served in 1 stemmed glass and 1 waterglass. Bartender was also our waitress for dinner. May 19, 2014
Rated 4.0 out of 5.0 by Great place to stay in OKC Hotel was very nice. Could not print from Business Center. Breakfast Buffet was OK for the price. May 12, 2014
Rated 2.0 out of 5.0 by Issues The elevator was filthy and the waitress was more interested in her i-phone than the customers. I think that the place needs a new manager May 12, 2014
Rated 2.0 out of 5.0 by Comfortable but ends there Stay in area for business. Did not recogize my status at front desk, just asked if I wanted points or bottle water. Was given key card for incorrect room, had to go back down to desk for new room number and new key. Room comfortable, internet connection very slow, Resturant food good. Bar ran out of favorite drink. Will look at my Hotel options when traveling in the OKC area again. April 21, 2014
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