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Rated 4.1 out of 5 by 190 reviewers.
Rated 3.0 out of 5.0 by Disappointed - Omaha This hotel is for tourists and kids - strange breakfast arrangement, no USA Today, no coffee in the lobby. Disappointed Platinum Member. Won't stay here again. October 19, 2014
Rated 4.0 out of 5.0 by Great place to stay while visiting the Omaha Zoo The hotel provided my family and I outstanding customer service. The facilities were in great condition and the location was perfect for exploring downtown. We found several family friendly locally owned restaurants less than 5 minutes from the hotel. During our stay the only complaint that we had was the amount of noise that you could hear from people walking the hallways and room above us. Once it became late in the evening I contacted the front desk and they were extremely responsive to what they could have influence on. The waterpark inside the hotel is an added bonus. There is also a hot tub for the parents. Definitely valuable in tiring out the kids before they went to bed! Surprisingly breakfast was not inclusive to the stay. October 16, 2014
Rated 2.0 out of 5.0 by Dirty carpet and heater set off smoke alarm We had planned to stay two nights but checked out after one. The only plus -- the Omaha skyline.... October 15, 2014
Rated 5.0 out of 5.0 by Perfect My family and I had a great mini vacation at this hotel for a weekend. My 3 year old daughter loved the water park area and mom and dad loved the comfy beds! October 15, 2014
Rated 5.0 out of 5.0 by Great place to stay with kids This was a great hotel to stay in. It was very clean and updated. the staff was pleasant and helped us with whatever we needed. Our kids loved the waterpark and pool area; it is perfect for younger children. October 14, 2014
Rated 2.0 out of 5.0 by Good Location, Poor Shuttle Service. Good location, close to the Old Market. If you use the shuttle service, be ready to wait. They tell you the shuttle will leave in 5 minutes to pick you up, what the don't tell you is that the driver has 2 stops before it gets to you. Not a big deal if the weather's nice and your not in a hurry. October 9, 2014
Rated 5.0 out of 5.0 by Had a great time Overall, the stay was nice and the location was perfect. The kids had fun and the waterpark was a nice break for them as opposed to an ordinary hotel pool. The kids are already planning our next trip back. October 7, 2014
Rated 5.0 out of 5.0 by had service problem but was taken care of We just spent the night at this hotel after visiting the zoo all day. The kids loved the water park and our rooms were great. We had a service issue come up but Luisa at the front desk resolved it to beyond our satisfaction. *for budget travelers, I would recommend skipping the buffet breakfast instead taking advantage of the in room microwave/fridge and bring your own until the restaurant opens back up. October 6, 2014
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