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Rated 3.8 out of 5 by 108 reviewers.
Rated 5.0 out of 5.0 by Amazing Service The staff was absolutely amazing. Everyone was responsive and helpful. They went above and beyond to make our stay comfortable and enjoyable. The beds were great. The rooms were clean. The breakfast was great. The only problem was the smoking. Even though this hotel is non-smoking, many guests did not seem to respect that rule and smoked in their rooms. This caused the second floor to smell like smoke which was offensive and unpleasant for us. One night I did complain, and, as usual, the staff was VERY responsive and wonderful. Within in 20 minutes, the smoke had gone away. I was very impressed with the attention to detail. Someone was always cleaning, vacuuming and polishing the lobby and common areas. Overall excellent stay. Just wish the cigarette smoke hadn't been so bad. August 23, 2014
Rated 5.0 out of 5.0 by Good hotel Breakfast nothing to write home about. Overall, a good place to stay and explore the surrounding area. August 21, 2014
Rated 1.0 out of 5.0 by NEEDS UPDATING Old hotel. Needs a lot of updating and over priced. Would not stay here again. August 14, 2014
Rated 3.0 out of 5.0 by Clean but overpriced Clean hotel but a bit dated. Overpriced but you are in the Cooperstown area. Staff was friendly. No complimentary breakfast. Room A/C was intermittent. August 13, 2014
Rated 5.0 out of 5.0 by room furniture I had reserved a king, preferaby with a sofa bed, with an adjoining queen/queen room as we had family together. In confirming day before they stated it was not possible however with my assistance they stated they would make it work. They did oblige and only thng missing was the sofa bed and we could see marks on th carpet that furniture had been in that spot. We made it work,as for two of the 7 nights we had a child without a bed. We put two chairs together with the luggage stand between the chairs. Filling in with extra pillows and pillows from bed in second room, and assistance from housekeeping to get a sheet and comforter it worked. Carpet needed cleaning in the king room. August 11, 2014
Rated 5.0 out of 5.0 by Very friendly and helpful staff! Staff was helpful recommending places in the area to eat and local attractions. August 11, 2014
Rated 5.0 out of 5.0 by Great service and nice open lawn for kids Nice hotel, less than half hour drive from Cooperstown. Our boys especially enjoyed big open lawn to play on. Highlight was outstanding service from employee Valerie A - our boys have food allergies which make traveling tough, but she went above and beyond to make sure that we found things the boys could enjoy. Thank you! August 11, 2014
Rated 5.0 out of 5.0 by Oneonta Holiday Inn This is the hotel I choose to stay in when I am in this area August 10, 2014
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