Rated 4.0 out of 5 by 262
Rated 4.0 out of 5.0 by jwps Comfortable bed with great friendly service.
A great choice and will definitely stay here again when in the area. Comfortable bed in large spacious room with all the comforts of home. A warm and friendly staff readily to be of service. All in addition to an onsite lounge with main dinning room, fitness center and pool. Excellent value for the money!
November 21, 2015
Rated 5.0 out of 5.0 by b_gott Best Bang for your Buck
I truly enjoyed my 2-night stay at the Holiday Inn Oneonta-Cooperstown Area. Everyone from the staff from the moment I walked in to the moment I left were extremely welcoming and kind. The room was spacious and the location of the hotel was comparable to restaurants and stores in the local area. Plus, the location allowed me to keep my car safely.
November 18, 2015
Rated 1.0 out of 5.0 by W-T-F Custmer care
Check in was great very nice girl at front desk, who ever room security lock was falling of door frame, needed to be cleaned better hair in tub, carpet dusty, light bulbs dirty etc. Then went to the restaurant, ordered the rib eye with firecracker onions and blackened shrimp, received a poor excuse of a rib eye, no fire cracker onions and cold plain unseasoned shrimp. when I mentioned this I received shrimp covered with something suppose to be blackened and still no onions. Then as I was sitting eating and watching TV, the restaurant became a bingo hall, TV's turned down and numbers being called out in its place, If I wanted to play bingo I would have gone to a bingo hall, really . over all not my best experience with this chain.
November 15, 2015
Rated 5.0 out of 5.0 by granberryrose Great customer service
My recent stay was as part of a convention. My room was very comfortable and I loved the pillows. The staff was very helpful and cooperative. I think this was the best convention experience I have had
November 13, 2015
Rated 5.0 out of 5.0 by nonicknamenn Comfortable bed
Nice hotel to stay while traveling. The coffee was outstanding and the lounge setting was nice after a long day of travel.
November 10, 2015
Rated 4.0 out of 5.0 by EngRichC Great Customer Service
This hotel does not have an elevator, but the maintenance staff was very helpful in getting my bags to/from my room on the 2'nd floor without my asking.
One maintenance worker explained it to me this way, "A part of our job here is to ensure that you are assisted in any way possible, to ensure that you enjoy your stay."
November 9, 2015
Rated 5.0 out of 5.0 by HR56 Relaxing stay
Clean room, fast internet and HBO...great stay and will stay here again when in the area!
November 7, 2015
Rated 3.0 out of 5.0 by Guy and Terri Poor experience...
Booking seemed easy/simple checkin disaster. Rms rsrvd under grp name, all rms billed to my card. 1-guest tried to pay cash hotel refused insisting rm already paid for. Rms booked 4dys in adv rqstd all next to each, not. Guests responsible for their rm at checkin, a no-show my card would be billed, hotel charged my card for all rooms! Trash not emptied/mattresses worn/ac/heater cover busted/hanging off unit/bathrm toiletry tray dirty/dusty w/toothpaste/soap/shower walls dirty/grout moldy/freezer ice buildup.
November 1, 2015