Rated 3.8 out of 5 by 50
Rated 3.0 out of 5.0 by Nadeau2 Oneonta stay
Pleasant staff. Room was clean. Enjoyed our dinner in the restaurant.
For our complimentary gift, we chose 250 priority club points. We have been credited for the stay but not for the 250 gift points as of this time. There was no other recognition for being a priority club member.
April 3, 2013
Rated 4.0 out of 5.0 Nice Rooms
We will return. Normally the restaurant is fine. This time the pot roast and pasta dish as well as the breakfast options were not as good as usual.
April 3, 2013
Rated 5.0 out of 5.0 by PBartel Great Stay in Oneonta
This was my first time staying at the Holiday Inn on Oneonta, a hotel that was recommended to me by the Otsego County Chamber of Commerce. My stay was excellent! My room was sparkling clean and fresh. The comfortable bed came with a choice of firm or soft pillows, which I appreciated since I don't sleep well when I'm away from home. During my two-night stay at the Holiday Inn, I slept like a baby.
Since I was in the area on business, I appreciated having access to and using the complimentary guest services: a computer, printer and fax. Front desk staff provided the log-in code and password. This enabled me to check email, receive and print a document from a client that I needed to sign and fax back that night. Staff provided a fax cover sheet and faxed the document for me. These are invaluable services for a business person!
Front desk personnel, wait staff in the cafe, housekeeping staff were all friendly, cheerful and helpful. Front desk staff suggested I move my car to the back entrance that would be closer to my room, and this worked out great. Food in the cafe was delicious and was served to me quickly when I mentioned that I needed to leave for a business meeting. Housekeeping staff provided an item I had forgotten.
This was a great experience for me, and I will choose the Holiday Inn when I travel to Oneonta the next time.
March 29, 2013
Rated 5.0 out of 5.0 by kate15 Consistenlty Great Service and Value
We have stayed here several times. The staff is wonderful from check-in to the restaurant to check-out. We would recommend this establishment to everyone.
March 16, 2013
Rated 4.0 out of 5.0 by Appraisalqueen Great Staff
I stay often the staff is great, extra bonus for gold members more than other HI
February 26, 2013
Rated 2.0 out of 5.0 by Talon11 Clean but Dated
I spend weeknights in hotels for business, many at Holiday Inn properties. While this one is clean, it is dated. The bed did not give me a restful sleep and I could not get a comfortable temperature. Being a Priority Club member, I am used to certain perks but not so much at this property. Is is clean and conveniently located, but I miss the comfort and appreciation I get from other locations.
February 15, 2013
Rated 5.0 out of 5.0 by holycross76 clean and comfortable
We had an enjoyable stay there as we toured Oneonta State U over the weekend. The staff was friendly and accomodating.
The rooms and bathrooms were clean and functioned well.
Easy access from the college.
February 8, 2013
Rated 4.0 out of 5.0 by Daisy03 group gathering
I was hosting a two day retreat for 15-25 people and some of us stayed over to avoid travel. Not only were our rooms clean and comfortable but your banquet person - I think her name was Jolene - was superb! She worked with our group to accomodate and coordinate with us - it was greatly appreciated! Your location and service works well for our small group to hold this busy and important gathering for us! Thank you!
January 23, 2013
Rated 5.0 out of 5.0 by CitySlicker Comfortable and cozy
The staff here was amazing. I found my room to be very comfortable and clean. The price for the quality of service as well as a nice room far exceeded my expectations. The Bartender in the restaurant/bar made what probably would have been a boring trip both exciting and funny. I was able to unwind and relax thanks to this young lady. Breakfast when I checked out was a delight, My server was attentive and the food was excellent as well.
January 6, 2013
Rated 5.0 out of 5.0 by buckhunter Great location and great service
Top notch with nice rooms and excellent service from the front desk to the dining room
October 25, 2012
Rated 1.0 out of 5.0 by dutch Did not honor our reservation
Simply put, our reservation was not honored.
Our was for 2 double beds, 4 adults. Prior to checking in we requested a cot as well. Upon arriving at our room after check-in we found out that our room was a king bed with a cot. We went back to the front desk only to be informed that our room had been given away and that was all they had left.
Not comfortable with the potential sleeping arrangements we asked for a second cot, which after waiting for a half hour, were informed that it would violate fire safety standards. We were then offered an air mattress by the front desk, waited up another half hour for it to be delivered, and then later the offer was rescinded by the staff member. Had there been other lodging available in the area, we most certainly would have left. Unfortunately this was not an option and I will say it was by far my worst, most uncomfortable, and most likely final stay in a Holiday Inn.
October 17, 2012
Rated 5.0 out of 5.0 by Thomas63 Everything was wonderful
Have stayed here for business many times but this last time was for pleasure and as always it was great!!!!
September 30, 2012