Rated 4.0 out of 5.0 by iiiiiScottiiiii A good value
The place is relatively new and close to the Ontario Airport. It is in a development with a bunch of other hotels but not much in the way of dining. The bar in the hotel serves food and there is a small shop with drinks and snacks available. The bartender (Viet) looks like Lou Diamond Phillips and the place attracts some pleasant local folks as well as business travelers.
I'm a runner and I always try to get my runs in when I'm on the road. I'm not familiar with this area so I wanted to run on the treadmill. I was surprised to see that all three of the (nice otherwise) treadmills were labeled 'out of order'. I was ready to check out of the hotel over it, but the young man at the desk called over to the Radisson (maybe 400M down the road) and got me permission to run in their fitness facility. It would have been better if I didn't have to go down the road, but I appreciate the service.
March 14, 2013
Rated 5.0 out of 5.0 by Sally53 Beautiful Hotel
Just recently found this hotel after staying at a nearby hotel for the past few years. The decor is beautiful, beds are excellent. I stay here 1-3 times weekly. I highly recommend this property.
March 7, 2013
Rated 4.0 out of 5.0 by Ralph78 Good hotel overall!
Good hotel overall. The only problem is the internet is very slow.
March 3, 2013
Rated 5.0 out of 5.0 by fergie1503 Spacious room and great bed
Room was large, bed and pillows very comfortable would recoomend
March 1, 2013
Rated 5.0 out of 5.0 by DonkeyDan Great place to stay
Clean modern Holiday Inn, with a caring friendly staff. Airport shuttle anytime you need it. Many places to eat near by, and the beds are comfortable too !
March 1, 2013
Rated 4.0 out of 5.0 by Hockeyguy Fitness Center
Hotel was great overall. Was just disappointed that all of the fitness center equipment was out of order!!!
February 27, 2013
Rated 5.0 out of 5.0 by Safetydave Great choice!
I really enjoy staying here and will stay again when in the area. The staff is top notch.
February 25, 2013
Rated 4.0 out of 5.0 by PreCastGuru Great Experience but theres room for improvement
Hotel, room, everything was well thought out, comfortable and worth the stay. Liked the location, as it facilitated access from the offramp, but far enough away from any noise. The buffet breakfast was good the first day but after day 3, there was a need to change the choices. Also, the buffet staff seem to wait a little to long to refurbish after the coffee/ juice/cereal had run out.
February 20, 2013
Rated 5.0 out of 5.0 by Drchin12 Great Value! Preffered lodging in southern,California
This location is my preffered site for ALL lodging requirements in southern,California. I have changed my perception of Holiday Inn based on my experience with this hotel. Value and service is superior.
February 19, 2013
Rated 5.0 out of 5.0 by elie2702 comfortable bed
Very nice stay, comfortable bed, large and very clean room, good location....
February 12, 2013
Rated 5.0 out of 5.0 by Safetydave Great facility!
I cannot say enough good things about this hotel. The staff is extremely well trained and it shows.
February 9, 2013
Rated 5.0 out of 5.0 by rickiebobbie1 rickiebobbie2
As a pro traveler, I pay close attention to detail. This facility gets it! Priority Club members, you are in for a nice treat! Holiday travelers, you will also be impressed! Thank You for a GREAT stop and for all you do to make us feel Welcome.
February 5, 2013
Rated 5.0 out of 5.0 by Safetydave Definitely stay here again!
I thoroughly enjoyed my stay at the Holiday Inn Ontario. The building is well maintained. More importantly, the entire staff is very professional. Viat, the bartender, is very courteous. Yessica, the front desk professional, treated me in a professional manner. The General Manager has treated me in a very nice way. I will stay here again. I recommend this fine hotel to all.
February 2, 2013
Rated 5.0 out of 5.0 by Safetydave Excellent staff makes the difference!
I thoroughly enjoy this property. The staff makes the difference. The General Manager is quite accomodating. The bartender Viat is very personable as is front desk professional Yessica.
February 1, 2013
Rated 4.0 out of 5.0 by RLSIndy Check your credit card statement closely!
I have stayed at this hotel twice to visit family. I used my priority club points. Both times I stayed here my credit card was charged without authorization. Make a mistake once, okay, I get it. Twice?
I'll be platinum ambassador before this year is out, but this is a hotel I won't return to.
Which is a real shame since the staff are very friendly and exactly what you expect from this brand hotel.
January 31, 2013
Rated 5.0 out of 5.0 by Perez1733 Great place to stay
The staff is very professional and helpful. Very clean. Beds were comfortable. Will refer family and friends to stay there.
January 25, 2013
Rated 1.0 out of 5.0 by rwdreaming Will never go back !!!!!!!!
I have stayed at a lot of Holiday Inns over the years. Over 100 stays per year. This stay was one of the worst. The Saturday I checked out and return home to NJ. The Hotel turned the water off. They had posted that the water would be off from 6:30 am to 7:30 am. At 8:45 the water was still off. Also the lights in the room are terrible. The breakfast was unbelievable bad. Will never stay at this hotel again.
January 24, 2013
Rated 5.0 out of 5.0 by MsWilson Excellent Place for Relaxation!!!!
A great place to relax....Love this Holiday Inn. The Staff is so professional and nice. The rooms are comfortable and housekeeping is accurate. I give the hotel hospitality a very warm and welcoming atmosphere. I recommend this place!!!
January 19, 2013
Rated 5.0 out of 5.0 by Brooks68 Neat Clean and Well Maintained
This last stay over New Year's was probably our 4th or 5th time at this property. Everything was clean and well maintained. Rooms are well sound proofed...you would never know you are next to the Ontario Airport.
January 8, 2013
Rated 5.0 out of 5.0 by kenj769 Plastipak
Very clean room, A welcome change from my stay the nite before
January 7, 2013
Rated 3.0 out of 5.0 by OKIEDOK Business Stay
Great decor. Excellent Resturant and service at the bar. Ants in the bathroom. Workout room had out of service treadmills and TV on the treadmill. Toilet paper holder far from toilet.
December 17, 2012
Rated 5.0 out of 5.0 by OptioCoins Excellent Hotel
I really like this hotel. The staff are friendly, extremely polite and helpful, the building is immaculate, did not eat or drink there, walking distance to the Convention Center, which was my destination, easy to find. My only "complaint" is that the rooms are dark, the paint and walcoverings are dark and there are only 3 light bulbs in the whole room, some being flourescent. The light by the bed is so dim, it is difficult to read in bed. I asked for a brighter bulb, but that did not happen. We had a great rate, arranged by the Coin Show folks and I would recommend this hotel to anyone..
December 13, 2012
Rated 3.0 out of 5.0 by MCMICD Clean and has everything
Breakfast every day for 2 weeks was opening at around 630am when they are to open at 6am. The eggs are always soggy. I didnt ever get a free upgrade.
December 13, 2012
Rated 5.0 out of 5.0 Working in Chino
This hotel offers the best location for working in Chino. Particularly the airport shuttle makes air flight connections easy,
December 12, 2012
Rated 5.0 out of 5.0 by Tawsews Nice room and clean.
I enjoyed the room, ate in the restaurant but the service was slow both times. The elevator was scary as it bumped and sounded terrible. The shuttle was wonderful and so was the driver.
November 10, 2012
Rated 5.0 out of 5.0 by RGodeke 11-2
Great Service!! Great Environment!! Pleasnt Staff!!
November 9, 2012
Rated 5.0 out of 5.0 by TVC213 Excellent Hotel and Staff
Have stayed her multiple times over the last 2 years and have had no problems. The staff are friendly and accommodating. It is in a convenient location to get to my business appointments with ease. If I had to give suggestions for improvement I would say to have brighter lighting in the rooms. I understand the whole green initiative but it can be difficult to see.
October 26, 2012
Rated 4.0 out of 5.0 by kelo High Speed Internet
The simple task of getting my email on outlook took time. If there were small pdf's (0.5 mb), I would go brush my teeth or perform another task while waiting. Other than this issue the stay was wonderful.
Download Speed: 0.52
Upload Speed: 0.02
This is not High Speed in my book. Tech support stated this is the correct bandwidth given to all guest. They were able to up mine to 1.5 mb down during my stay. I will not recommend a hotel that states High Speed when they actually don't, similar to hiding parking fees until you arrive.
October 17, 2012
Rated 5.0 out of 5.0 by Wayne57 Nice place with nice people!
Everyone was very nice and the accomodations were great! Candy was very gracious, and brought me some limes for my drink.
I did not eat or purchase drinks there, but I could un-check my choice. I'll try it next time; I am sure the food and beverages are good.
October 11, 2012