Rated 4.4 out of 5 by 129
Rated 4.0 out of 5.0 by Shelbelle OK Stay
Amenities and staff are OK at this hotel. It was clean and quiet and an OK stay.
Don't try to book the room with the whirlpool bath online for a day, because if someone comes along who wants it for more than a day, staff will give it away to them. Then they will give you a nice 2 room suite and points to make up for your loss.
This would be alright if I had not booked it for a Christmas present to my spouse.
January 3, 2014
Rated 5.0 out of 5.0 by GMSMJJ Home Away from Home
Hotel staff was very helpful and supportive in providing a safe and comfortable environment for our family during week prior to Christmas. Friendliest group of staff members..thank you!
December 28, 2013
Rated 1.0 out of 5.0 by bigwavedave74 No heated pool, non working spa, fantasy web page accomidations
It was nice on arrival, good check in, and when it was time to relax and get comfort for my back, the jaccuzzi.WAS BROKE! For weeks, and the pool wasn't heated . The web site says the hotel has sauna, and a steam, room, and indoor pool, the desk clerk said she would tell someone about it. Then the 6AM breakfast was not ready until 7AM but the coffe was hot, I could have at least enjoyed that if there wasn't this loud booming sound coming from the ceiling. Turns out its the up stairs tredd mill. It was really load and vibrated the entire room. My family was going to stay 2 nights and we checked immediatley. They offered no discount and misrepresented themselves.
December 28, 2013
Rated 2.0 out of 5.0 by Stephen1847 No Follow Through
As a rewards member I was asked to spin a promotional wheel. The wheel landed on points. I was told that those points would be added to my total. They weren't. I emailed IHG and was told to email the hotel property directly. I did a few weeks ago and am yet to get even an acknowledgement response. A few hundred points aside, the bed at this location was, by far, the worst that I have ever slept on. There was some sort of plastic layer over the mattress (I don't even want to know why). It made the bed very hot and very noisy. Thankfully, business doesn't take me to Corona very often. Next time it does, I will be staying with a different hotel chain.
December 26, 2013
Rated 4.0 out of 5.0 by gkmb5 Good Stay
Everything was great, great location, great staff, great breakfast, close to many places. The only problem I encountered was that my room key did not work on the first night I was there and went up to the 3rd floor to the room and the key did not work I had to go back down stairs to get another key, this happened twice and the other is more of a suggestion to Holiday Inn would be to extend their breakfast hours 9:30am is too early make it at least 11am. Other than that totally recommend this place.
December 17, 2013
Rated 5.0 out of 5.0 by lardog Nice staff
probably the nicest staff of any hotel I've stayed in over the last few years. Well done....
December 9, 2013
Rated 5.0 out of 5.0 by daledo73 Excellent Service from front desk staff
I am a platinum member with IHG but had never stayed at the Corona Holiday Inn Express. I came in late and asked the front desk attendant for advice on the area. She was very professional and gave me excellent advice on where to go in order to complete my tasks in a short period of time. She took her time and even wrote down a few notes for me, all with a smile and a 'happy-to-help' attitude. Her directions and recommendations were spot-on and she saved me a lot of time. The room was excellent but the staff really made the difference. Whenever I am in Corona, I will be staying with your hotel. Kudos to your staff and especially the young lady who helped me on the evening of 11-25-13.
December 9, 2013
Rated 5.0 out of 5.0 by CMcDONALD Ready for the Holidays
They are ready for the Holidays! Is was great to come in and see the staff so excited the Holidays where coming! It felt like home had Christmas Decorations up Christmas Music playing in the back ground. Michelle are the best Monica! If you have any problems with your stay just give them a call and they will take care of it right away! I can't wait to come back and see them and their Beautiful Simles! Thanks for a another great stay!!
November 27, 2013
Rated 5.0 out of 5.0 by heath100 Great Hotel
I travel weekly and stay for the most part in Holiday Inn Hotels. This one is an exception. Staff was great, sweet girls, friendly and very helpful. Rooms are clean and spacious. I would highly recommend this location.
November 2, 2013
Rated 3.0 out of 5.0 by Greg20 Good location
Had a two night stay and for the most part, it was okay. However, one of the amenities was an outdoor pool and hot tub which were not available for use due to apparent repairs or maintenance. Also had an issue with the television service the last night and their solution was to move me to another room. I declined and was fortunate to discover a way to use the TV but not the normal way. Was working properly the following morning. It was an easy-to-access location, but for the inconveniences I felt it was a bit over-priced with no offer of compensation.
October 29, 2013
Rated 3.0 out of 5.0 by Leslie64 Tired and In Need of Revamp
I usually choose Holiday Inn Express because I can always expect top notch, especially for the price. This hotel is in need of a revamp...the furniture looks tired, the king size bed was lumpy and uncomfortable, and the shower is dark and unlit.
October 23, 2013
Rated 5.0 out of 5.0 by Galindo great value & comfortable
I've stayed here twice and both times the front desk clerk has been very plesant. I believe his name is Gio, he's very polite and professional. Our room was very comfortable and was able to get a great night sleep. Will definitely return soon!
October 23, 2013
Rated 5.0 out of 5.0 by Melissa1013 Great customer servics
I had a great experience. I originally was going to reserve a room at a different hotel because we got a discount through our wedding venue however they were rude and very unhelpful. I then found The Holiday Inn Express and was so happy that the person who helped me book my reservation was friendly and very helpful. When I checked in Fabian helped me and he was just as friendly. My card didn't work a couple times and each time Fabian reset my card without any problems. I enjoyed my stay as well as the rest of my wedding party.
October 16, 2013
Rated 5.0 out of 5.0 by Rustychemist Clean and comfortable
Great price, clean, and comfortable. The only problem I had was with the internet. They had someone call me immediately to take care of the issue. I would recommend that they keep ethernet cables at the front desk for when/if people have problems with the wireless.
October 14, 2013
Rated 5.0 out of 5.0 by Evelyn26 EXCELLENT SERVICE
The service excellent the person that was the night we arrive there named Giovanni is a very good person, we helped us every day if we nedded anything.
Lourdes the person who attended the breakfast, is a very kind person, if we neddes anythng she was very helful, i like her very much.
The hotel excellent in all the services, our room a very nice room, very clean, and we had everythng we need. I would like to go there the next time that I have to go to Corona, Ca.
October 14, 2013
Rated 5.0 out of 5.0 by TrejoFam26 The Holiday Inn
Amazing Property, great landscapes, Amazing staff and great room accommodations. And they actually say thank you for being a IHG Member.
October 5, 2013
Rated 5.0 out of 5.0 by Patrick4 Comfortable and great service.
The staff were excellent..Thanks for all your help and information about the area.
October 2, 2013
Rated 2.0 out of 5.0 by mcassidy2 Corona Holiday Inn Experience
I've stayed at this hotel many times, so how bad can it be? Right?
A couple tips while staying here:
1) If you're a light sleeper, request a room on the back side of the hotel. The freeway traffic never lets up.
2) The walls and celling are thin, so request a 3rd floor room. That will at least cut do the noise from the guy in the room above you, doing jumping jacks at 3 am.
3) When checking in, make sure you make your requests BEFORE the checkin process has started.
4) If you have kids that want to use the pool, make sure you call ahead. The pool was closed for construction the last time I was there.
The breakfast is your typical Holiday Inn Express meal. Not much variety.
The staff is great.
September 24, 2013
Rated 5.0 out of 5.0 by hdlilmac confortable bed and a great shower
Our stay was quiet and peaceful. Great location to Mexican restaurants and supermarket. Easy on/off Frwy. Would stay again. Only negative was 91 frwy was a nightmare to travel on. Suggest staying off. Go long way around to get to O.C.
September 19, 2013
Rated 3.0 out of 5.0 by beachbound48025 A little worn
Fairly standard HIE but a little worn. HVAC unit in my room made all kind of disturbing noise making it hard to sleep. The gym equipment is the cheap True brand and true to form its all junk.
September 8, 2013
Rated 5.0 out of 5.0 by LouiseGaz Holiday Inn Corona
My husband and I stayed at the Holiday Inn Corona for just the weekend. We come to Los Angeles at least 3-4 times a year. I was extremely pleasantly surprised at the hotel, staff, cleanliness and breakfast. My room smelled fresh and was spotless. Everyone at the hotel was very nice and very helpful. I felt safe and comfortable. I will recomend this hotel to all my friends and family. Thank you.
September 6, 2013
Rated 5.0 out of 5.0 by CMcDONALD Home away from home!!
I all ways have great service. The staff always take care of their customer needs. Brand new flat screen TV’s good breakfast great service and a good night sleep what more could you ask for!!
August 27, 2013
Rated 5.0 out of 5.0 by tlc177 Home away from Home
Great location for us. Family live close by and we have stayed at this property many times.
August 26, 2013
Rated 5.0 out of 5.0 by Kerk The Holiday Inn Express in Corona was excellent.
Whenever my wife and I travel, we prefer not to stay with friends or relatives. We always stay at a Holiday Inn Express nearby. It is like having a home away from home. That way, it is just like visiting a friend or relative who lives nearby. We get up, dress and eat on our own schedule. The rooms, staff and breakfast at the HIE is always consistently good.
August 21, 2013
Rated 2.0 out of 5.0 by JK53 Worst experience at Holiday Inn Express
First time I have booked a room online that they failed to recognize us a Platinum Card Holders. I had to go to the desk 3 times to take care of problems. Our neighbors were loud and obnoxious well past 1 a.m. and then began again at 5 a.m. Not much rest and not worth the cost.
August 14, 2013
Rated 4.0 out of 5.0 by ADCG Easy access..
Evaryrthing was fine except that incident about the maintenance trying to get in room while we were sleeping.. The menu on the breakfast was extremely limited.. The staff were really nice and friendly...
July 31, 2013
Rated 5.0 out of 5.0 by Dora50 Very friendly staff
I have stayed here about three times a year.for the pass 6 years. My stay has been enjoyable, the staff makes a great effort to make you feel special.
July 21, 2013
Rated 5.0 out of 5.0 by FunFamily Doesn't get any better than this!!!!
This place is awesome. My family stayed here for four days on vacation until we moved to get closer to the airport for our final night. The staff was wonderful with the kids, each and every time we came through. They would ask what did you do today, or did you have fun today, it made my children feel important. The only small sad part was that when we made our reservations we were at a different level, when we stayed we were at the Platinum level and they really did not recognize either level. They had stalls for both Gold and Platinum but neither were offered to us. Even with this, I would stay at this location again, and I have already told others to stay here on future trips planned in the area. The Best !!
July 20, 2013
Rated 5.0 out of 5.0 by ParadiseCraig The hotel
The hotel was fine. I enjoyed the employees. They were very nice. I would have liked a better selection of TV channels such as "History" "Science" or "Discovery".
July 17, 2013
Rated 4.0 out of 5.0 by ODS1220 The friendliest staff I ever encountered
Good overall experience, what makes a difference is the staff.
June 24, 2013