Rated 3.9 out of 5 by 85
Rated 2.0 out of 5.0 by hockey13 staff terrible un responsive
I had called and asked three times for my receipt, which the lady said she was sending immediately each time I had called. It has now been one week 6 phone calls and still no receipt. Other properities I deal with is always immediately. still waiting
May 19, 2013
Rated 5.0 out of 5.0 by Fuji7873 Great front-desk personnel
The staff here have been so helpful and caring to the needs of my friends and I, knowing that we are here for work related reasons. We are going to be here for an extended stay, and the staff have not only been helpful, but have befriended us. We feel like we're just part of the family, and that makes us oh so comfortable. Eddie, Ganny, Kenny and Steve have been here for us from the start, and they treat us all like we've known each other for a long time...
May 15, 2013
Rated 5.0 out of 5.0 by adrenalinemc176 great place
this is a great hotel. it is very comfertable and relaxing. the pool area is my fav. because i can relax in the california sun shine
May 2, 2013
Rated 1.0 out of 5.0 by Hefdog One of Five Holiday Inn Expresses....
I spent a week in Southern California and stayed at 5 different Holiday Inn Expresses. Holiday Inn Express is also my choice when traveling throughout the U.S. This was the worst experience I have ever had at a HIE. The hotel was dirty, dark and smelled bad. I was shocked to find ear plugs on my bed when I arrived and a note that warned me about a train that would could disturb my sleep. I will not be staying at this hotel again. I question the whether the standards of HIE are being met by this location.
Not a good experience and would NOT recommend this location.
April 28, 2013
Rated 4.0 out of 5.0 by Newbie Great place!
The only problem I had with it was the location the freeway in front and train in back and not much around but industrial buildings. Otherwise, clean, comfortable, great breakfast, nice little pool. Could use a commercial air freshner in non smoking area because smoke smell from smoking side filters through.
April 25, 2013
Rated 4.0 out of 5.0 by fluttur Clean rooms and professional service
I have stayed at this hotel a few times as it is close to the children's hospital. The rooms are clean and the staff is professional. I would stay again.
April 25, 2013
Rated 5.0 out of 5.0 by Momtoboys Only Hotel we will stay at!
As a mom who travels with her two young boys, I ONLY look for Holiday Inn Express Hotels when I travel. They feel safer. They are always cleaner. And I love not having to find a restaurant for breakfast. My kids love the variety. They have a slight menu change every day. You cant beat the prices either!
April 11, 2013
Rated 1.0 out of 5.0 by Jerry0261 Worst Holiday Inn I have ever stayed at!
I have stayed at many, many hotels while on business travel and this is only the second time I have been motivated to write a review, but I felt ripped off after staying here. This is the worst Holiday Inn I have ever stayed at. The hotel was old, dirty and just "greasy" feeling. The location fronts on the highway with a nearby railroad creating enough noise that the hotel hands out ear plugs in each room. Then add in the loud A/C unit... Breakfast was a sorry presentation, not much selection, spoiled milk, etc. When I came down to breakfast there were people drinking beer and being loud in the hot tub and a whole group of men in the breakfast dining area socializing and drinking beer, surrounded by a case or so of empty cans. The tables and chairs in the breakfast area were also falling apart and dirty. I was originally booked for two nights, but checked out early after the first night.
April 1, 2013
Rated 1.0 out of 5.0 by Disappointed313 Poor Service
Believe the bad reviews! No Hot water for three out of four nights while there. Counter staff acted as if they could give a hoot. Didn"t seem to be in any rush to let the people the were checking in know about this little inconvenience. Trains and very zealous conductors with the horns ALL NIGHT LONG!!!!!! I personally have stayed in many of there hotels all over the western US and this is by far the absolute worst in the group!
March 13, 2013
Rated 4.0 out of 5.0 by ramaiyer Nice people, clean and comfortable
1. The noise from the freight r/r trains can be a bit of a distraction - nothing much you can do about it except maybe sound proof the rooms a little more.
2. Is there some way to get a TV guide for the day's evening channel lineup ?
March 11, 2013
Rated 5.0 out of 5.0 by Safetydave Highly Recommended
I enjoyed my stay at this property. The staff was quite professional and catered to my every need. Very nice property.
February 13, 2013
Rated 4.0 out of 5.0 by 152Hun Overall good experience, clean, good service
The surrounding area is little sketchy; but typical great Holiday Inn hotel and service.
January 15, 2013
Rated 2.0 out of 5.0 by tigertmoore A loyal customer and yet will never stay here again
My review must be tempered to say that I am a loyal customer of the hotel chain and have no complaints whatsoever to the hotel and there is no need for the hotel to apologize at all... but this is likely one of worst locations I have stayed in for a long time.
The trains! With their sound blaring horns! All night long through the night and close by... I woke up with every horn blast and then started waiting for the next one and sure enough maybe every 45 minutes to an hour through the night... train horns blasting through the night.
Again this isn't the fault of the hotel and nothing they can do but I read other warnings about it and ignored them to my dismay. I booked for at least a week and left after one night exhausted with very little sleep.
January 15, 2013
Rated 5.0 out of 5.0 by AthenaSulcs Enjoyable stay
Overall it's a nice place to stay. The only issues we had were you had to insert the door card 2-3 times to get the door to unlock. Then someone left a cup outside of there door. We watched a housekeeper walk by it 3 times and never picked it up. So we ended up picking it up and throwing it away. Otherwise it was a good place to stay for the price we paid. Also we had our pets with us and being we were rewards members they required a deposit but we got the whole deposit back at checkout and didnt have to pay any pet fees. This we really appreciated.
December 13, 2012
Rated 5.0 out of 5.0 great hotel.
I Had an Amazing stay at the Holiday Inn Express Colton Hotel. The room was clean and orderly. Was very impressed with the breakfast bars large assortment of goodies.The Staff was Helpful and Friendly to include the Ganeral Manager whom made my visit very delightful. All in all this is a great place to stay for family, pet lovers or just anyone looking for a weekend get away. I will continue to stay there and i highly reccomend it to everyone.
December 2, 2012
Rated 3.0 out of 5.0 by Akita Lack of information poor service
Was never informed that they changed the wifi code, so the last morning could not use my computer. Was not furnished with a bill for fast checkout. Had to request one at the desk. Breakfast was a poor choice of items. Room service checking every morning when we were leaving, even though we stayed 4 days. Lack of communication among staff.
November 5, 2012
Rated 3.0 out of 5.0 by DAVEM Ear plugs required
Not the best location, Freeway to front of property Railroad crossing behind, Trains run through the night and disturb the peace.
Not recommended for light sleepers.
October 28, 2012