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Rated 3.5 out of 5 by 60 reviewers.
Rated 4.0 out of 5.0 by Not a Bad Hotel Nice hotel. Room was adequate. My biggest complaint would be people smoking outside and having to walk through the smoke to get to the pool. I am HIGHLY allergic to cigarette smoke. Also, sometimes when a person wants to sit by the pool and relax they don't need speakers always blaring with music. Perhaps the music could be turned off during the day and put back on in the evening for an evening swim??? Also sat at the front of the hotel at 5:30 in the morning waiting for the shuttle bus to the airport and again, the music was blaring and it was mostly pop/rock. I love music most of the time but don't need it blaring in my ears at 5:30 in the morning! Perhaps, again, the music could be turned off until maybe 9 or 10 a.m.??? Just a suggestion. Only stayed the one night so can't say too much more about the hotel. June 6, 2013
Rated 2.0 out of 5.0 by Hotel is in need of an upgrade Over all the staff was very nice and performed their duties well. The hotel on the inside is not as nice as I would expect. It was raining and there were buckets all over catching the drips in the Lobby area. There was loose falling plaster on the ceiling over a sitting area. The room was small to todays standards, the furnishings were well worn and just looked crummy. There were only a few outlets in the 2nd room we stayed in. The bed was not very comfortable. The Pillows are about the size of your head so if you roll over you fall off. Why have a King bed with micro pillow. The shower curtain was broken in several places which allowed the water to fall between the inside curtain and the outside curtain and then on the floor. There was a mirror in the shower that was also broken so it would not stay where it was put. The shower head was plugged with lime. The on off knob had screws falling out. How can a room be in this condition when housekeeping cleans it every day. Don't they report broken items? The air-conditioner would work for a while and then shut off until the room became very hot, then it would work again until the room would just start to cool off and then stop again. It made no difference where the Thermostat was set. The cover on the front of the air-conditioner was falling off. There was an outlet next to the air-conditioner that was falling out of the wall with the wires hanging. So bottom line, if I return to this area in the future I will find another hotel to stay at. June 5, 2013
Rated 5.0 out of 5.0 by Room and service was excellent. Requested 7th floor for safety and always honored my request. We have used the Holiday Inn, Airport at Orlando, for several years and we use the "Park, Stay and Go" and it has been a wonderful service for us and have recommended it to many of our friends and acquaintances. Thank you for this service! May 30, 2013
Rated 4.0 out of 5.0 by Beds are very comformatable. Our only problem was our room faced the pool and other guests were out until after midnight talking loud and making noise. The shuttle to the airport was on time. We really like this hotel for its convenience to the airport. May 28, 2013
Rated 3.0 out of 5.0 by Convenient with Fine Amenities...But... We come to Orlando 2-3 times a year to visit family, and virtually always stay at this property, due to it's convenience to the airport and nice atmosphere. However we were disturbed most of the night by a rattling a/c unit the cover of which was hanging part-way off. Sure, I could have gone out to the desk and asked for repairs; but one would think this would be reported by housekeeping, since someone is in there every single day. The Guest should not have to report things wrong with the room. Inspection is up to the staff, not the guest! This is a "resort" property, with it's outdoor pool, pool bar etc. But the condition of some of the older parts of the building definitely need a "refresh". I did not receive any recognition, verbal or otherwise, for being a PC member. May 26, 2013
Rated 5.0 out of 5.0 by Wonderful stay and great staff We recently stayed for 5 nights and we enjoyed our stay tremendously. The front desk changed our room so that we could have a better view and they were so helpful. We ate all of our meals at the hotel also and the food was delicious and very reasonably priced. We happened to be there on Mother's Day and all moms ate free all day! The wait staff was attentive and right there if we needed anything. They also have great dinner specials throughout the week. The patio/bar/pool area is beautiful and it is kept spotless. We especially loved the covered outdoor bar, The ocean is literally steps away from the pool area. We plan on going back and would recommend this hotel to anyone. May 20, 2013
Rated 4.0 out of 5.0 by Great place to relax My wife & I were in town for a conference for three days. Your hotel staff went the extra mile to take care of us, and our needs. We truly enjoyed our time there, and will stay there again! Thanks to all your staff... Great job! May 19, 2013
Rated 2.0 out of 5.0 by Need to improve! The airconditioner and Refrigerator in the room just way to noisy to have a sleep especially the tig-tig sound from refrigerator absolutely annoying! Just wonder if the hotel audit the rooms from time to time? May 7, 2013
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