Rated 3.8 out of 5 by 110
Rated 4.0 out of 5.0 by bill99999 Billed for an extra night
I stayed at Holiday Inn UCF DEC13. Upon checkout, I was provided with a receipt that showed the days that I stayed at the hotel. However, about five days later, the hotel charged me for a separate day; which promptly was billed to my credit card. After several calls and numerous representatives in customer care, I still have not received a refund on the charge.
December 20, 2013
Rated 1.0 out of 5.0 by Pictureguy Dirty room
I travel a great deal and Holiday Inn and Holiday Inn Express is always my first choice, However, the room that I booked was not clean. You could write your name in the dust on the furniture.
December 4, 2013
Rated 5.0 out of 5.0 by ChiefThomas Excellent Property in Area
The staff make you feel welcome and like family
Manager Jasem and Hector are great at front desk
Mary always has a smile in Lounge area
Sam, Makes Breakfast a Pleasure
This Property also gives UCF Students a chance to work at hotel who are looking for a carreer in Hotel Management
Hope to see them soon
December 4, 2013
Rated 4.0 out of 5.0 by Froggietd Great location / nice room
Clean, safe hotel. Great staff and comfy beds!!! Highly recommend.
December 3, 2013
Rated 3.0 out of 5.0 by jrpayne Can't Wait to Come Back
The hotel is still worn out and old. The staff makes up for the worn out hotel. Front desk staff is very friendly and very accomodating. When we checked in there were no rooms available at 5PM. The reason was the UCF football team was still checking out and rooms were not clean. This was an issue because we needed to get ready and change clothes. The staff took us to some public restrooms and let us change in the bathrooms. Would have been nice to get ready in hotel that was reserved but again, staff was very sympathetic. We had to keep our luggage in car until later that evening when rooms were available. Can't wait to come back to hotel next year when it will be remodeled.
December 3, 2013
Rated 4.0 out of 5.0 by kelwin friendly and helpful front desk
We stayed for 3 nights for my sons wedding in Orlando. This right after a BIG game at the college. Our room(2nd floor) my preference, was clean and when you closed the curtians it got dark- I liked that. The food at the Blue fire resturant was good, Hotel type, but the buffet breckfast was worth the xtra- especially since I got a discount for booking early- maybe they could add biscuts and gravy. I've stayed here twice at different times and have been treated very warmly, and the woman working on Thursday night 11/21/13 at the front desk is to be comended.Great employee your lucky to have her. Yes I will stay again when my need arises.
November 29, 2013
Rated 5.0 out of 5.0 by ChiefThomas Hotel Stay
I Have been staying at this hotel for sometime now, and Enjoy the Commitment the staff have to their Guests
The Rooms are Nice and Comfortable, Clean and Maintained, and Quiet
My Wife feels safe here, when I am not able to attend games, and they treat Her as Family.
November 25, 2013
Rated 1.0 out of 5.0 by jrpaynejr OLD and DIRTY
Extremely Dirty. As we walked in there were beer bottles and beer boxes laying on the ground by the side door. Carpet on the main floor is tearing in many areas. Trash cans overflowing. Went in to the public bathroom on main floor and no papertowels and again trash overflowing. Rooms were dirty. Dirt and sludge on floorboards. Furniture in rooms outdated. AC did not cool down well. This hotel defintely needs a remodel. Breakfast in the morning did not meet the value.
November 17, 2013