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Rated 4.0 out of 5 by 657 reviewers.
Rated 5.0 out of 5.0 by Atendimento perfeito e ótimo serviço Hotel bem localizado, fácil acesso, funcionários sempre educados e atenciosos, ar condicionado perfeito. July 24, 2015
Rated 5.0 out of 5.0 by everything was very good fast, friendly and efficient, staff. Clean rooms, clean and enjoyable commons. Pool was good temperature along with clean and personable attendants. July 23, 2015
Rated 5.0 out of 5.0 by Hotel was Great!!!! The hotel and staff were excellent. However, the TGI Fridays that is attached to the hotel was disgusting. The floors were sticky, the tables had crumbs on them, the service was dreadful. I know that you have nothing to do with the restaurant, and my experience there did not affect my review of your hotel. I will be addressing the restaurant issue with them directly. July 22, 2015
Rated 4.0 out of 5.0 by Great Value Great value for the location and overall service and property is good. July 21, 2015
Rated 5.0 out of 5.0 by Return visit doesn't disappoint! Have stayed at this hotel on two previous occasions and this third time it was still a great place to visit! Updated and made even more comfortable. Staff was great, very friendly and helpful at all times! The only disappointing thing about this hotel is the use of TGIFridays for meals. The breakfast buffet was definitely not worth the money, restaurant was not clean, and service was not good at all. Loved the hotel...skip the food. July 20, 2015
Rated 2.0 out of 5.0 by Proximity to Universal Stdious overrated We booked this hotel in order to be close to Universal Studios. However, the tub did not drain. There was not a working fan in the bathroom. The cold water did not come out cold. The room had a decidedly odd odor. I would rather have driven a little farther than stay at a sub paper hotel July 19, 2015
Rated 4.0 out of 5.0 by Buen Hotel Me gusto por estar cercano a Universal Studios y su precio accesible. July 19, 2015
Rated 1.0 out of 5.0 by My clothes were stolen/thrown away The very first day we went to universal studios and i changed my clothes and put my clothes into the laundry bag the hotel offers. When I returned from Universal, my clothes were gone. I had reported this immediately, and they told me they would get back to me since house keeping was done for the day. 2 days later they didnt return a call. I had to call them and they told me there is nothing that can be done. They told me to go buy whatever my clothes were worth and then send them a receipt. They didn't give me a discount on the hotel, and were not polite at all. This place is ridiculous and recommend staying ANYWHERE else. July 17, 2015
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