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Rated 4.0 out of 5 by 630 reviewers.
Rated 4.0 out of 5.0 by Room good, resturant not good Stay in the hotel, but forget eating at the resturant which is a TGI Fridays. The breakfast is not that good and it is expensive. Kids eat free, but drinks not included. Had to wait for plates each morning just to go through the buffet line. Then had to wait for food to be replenished. Breakfast for 2 adults and 2 kids was over $30. Lunch wasn't much better. Quality of the food was not up to TGI Friday standards as far as we are concerned. Rooms were clean and pool was good. June 28, 2015
Rated 3.0 out of 5.0 by Comfortable Beds and Staff was Great! Our family was taking a trip to Disney when we stayed at this hotel. Upon arrival the staff, especially the manager Dale, was extremely nice, respectful and very understanding. Once we got into our hotel room, that's where the disappointments were. CONS: The sliding mirrored closet doors did not work, kept falling off the track and one of them was missing. There were stains on the floors, the base trim was ripped off of the walls for the renovation they were having done. The stove top did not work and neither did the garbage disposal. Our main reason for staying at this hotel was so that we could come back and cook meals in our room. Our side of the hotel was just not very clean at all and not in good standing condition for guest. PROS: The pool was great, kids enjoyed it! Very Friendly Staff Good Food at TGIF The beds were very comfortable Plenty of towels in the room June 26, 2015
Rated 4.0 out of 5.0 by Nice for the price Overall this hotel was very nice and what you would typically expect from a HI. Pros were that it was very close to Universal, spacious room (suite), and front desk and guest services staff were very good. Cons were that the beds, although soft (weren't our personal comfort level) and the maid was hit and miss with the cleaning (pretty sure that she did not vacuum one day but maybe they don't when you are there for a week). The hotel was experiencing some renovation but it wasn't a mess by any means. June 25, 2015
Rated 5.0 out of 5.0 by Great experience. Great hotel for going to Universal. Literally across the street. Orlando proper, area attractions and Old Town just a miles away. Great value for the money spent. June 25, 2015
Rated 5.0 out of 5.0 by good value Enjoyed our stay. the staff is very friendly and the rooms are spacious. We did not use the shuttle. June 25, 2015
Rated 5.0 out of 5.0 by TGIF ROOM SERVICE First let me say the hotel itself and staff were WONDERFUL. I am handicapped and the desk personnel made sure I was as comfortable as possible without me even having to ask. The only complaint I had was the quality of the food sent for room service. Mediocure at best. Not what I had been used to in years past. I tried different items and am sad to say the only thing that was good was the scrambled eggs and biscuit I had for breakfast. Dinner was awful. If nothing else it convinced me never to eat at TGIF the restrauant. Other than that, the room was great, bed comfortable and staff great. GOOD JOB!!! June 25, 2015
Rated 4.0 out of 5.0 by Vacation Good hotel to stay in close the park and location to other activities around the park. June 22, 2015
Rated 2.0 out of 5.0 by Just an ok hotel We stayed here based on location and previous experience. Granted it has been many years between visits , the quality of the hotel seemed to change. Internet service was non existent. The food quality at Fridays was awful. Check in and check out was good, the personnel at the front desk were knowledgable and friendly. June 21, 2015
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