Rated 4.0 out of 5 by 933
Rated 5.0 out of 5.0 by sova1977 Good service, nice upgrade, understanding management
Really good experience as spire elite member.
Got a great upgrade to 2 bedroom suite, and was treated very well.
Management helped with requests and accommodated, felt very welcomed
May 21, 2016
Rated 3.0 out of 5.0 by JG1029 Decent price and medoicre experience.
You get what you pay for.
I understand value for your price but if a hotel takes pride in their value - it just met my expectations.
The hotel staff was a mixed bag - as there are a solid great apples surrounded by some rotten ones.
May 16, 2016
Rated 5.0 out of 5.0 by JakefromIHG Excellent Service
Staff was very knowledgable about surrounding attractions and was able to give very helpful inside knowledge. Hotel was within walking distance from Universal and had timely shuttle service if needed.
May 13, 2016
Rated 5.0 out of 5.0 by JakefromIHG Great Stay
This is a great hotel with attentive staff and quality amenities. I have nothing negative to say.
May 13, 2016
Rated 4.0 out of 5.0 by mrswright2016 Honeymooners
We enjoyed our stay here for our honeymoon. The staff upon arrival was so friendly and accommodating. Karen at the front desk was so knowledgeable on the area and made several good restaurant recommendations. It was the perfect place to stay on our trip. We were on a budget but it never felt like it.
May 10, 2016
Rated 5.0 out of 5.0 by corrine55 Great place to stay
I had an excellent stay at this hotel. Will be coming back in the fall. Universal studio park right across the street.
May 8, 2016
Rated 4.0 out of 5.0 by Verified Reviewer Clean and comfortable, but nothing special
Our stay was completely fine, but not perfect. Everything was clean and comfortable, and the staff did their job, but at check-in the staff weren't very personable or friendly, although they did their job (although they forgot to recognize me as a Platinum Elite).
The pool was average, but was closed due to unexpected maintenance for 2 of the days during our stay. All in all, not a big deal, since we weren't looking to spend much time there anyway.
The location is quite convenient to Universal, but relatively far from Disney. We knew that going in though. Can't say for sure if the shuttle to the theme parks worked, as we drove ourselves, but driving ourselves to the magic kingdom took 30 minutes
All in all, a very comfortable stay, but not one that made me anxious to return to the same hotel in the future.
May 5, 2016
Rated 4.0 out of 5.0 by Dees007 Great stay across universal studios
Really enjoyed my stay here. Staff is nice and courteous.
May 5, 2016