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Rated 4.0 out of 5 by 504 reviewers.
Rated 4.0 out of 5.0 Outstanding staff We had no reservations and we were lucky to find a room for one night on a 3-day weekend. The great staff did their best to help us find a room for the other two nights by calling a dozen different hotels for us...to no avail. The fact they couldn't find a room for us was not from a lack of effort, that's for sure! Also, the concierge desk was incredibly friendly. They helped us decide which Disney park to visit. Additionally, my lady and I were obviously in love and we were treated to a heart-felt story from the military veteran and widowed concierge who made it a point to make a special connection with us. We sincerely appreciate his openness with us...thank you for a wonderful memory. February 24, 2015
Rated 5.0 out of 5.0 by great people These rooms are among the best I have stayed in and the staff was friendly and pleasurable I will stay here whenever in the Orlando area February 24, 2015
Rated 4.0 out of 5.0 by Holiday Inn Nice hotel. Within walking distance to Universal City Walk. February 20, 2015
Rated 5.0 out of 5.0 by Great property. Great value. Great staff. I enjoyed my stay here. Easy check-in with an incredibly friendly clerk named Shonté. Spacious room. Amazing rates compared to the rest of the city. Clean. Comfortable. We even had special decorations and candy waiting for us in the room for Valentine's Day. Only a few minor issues: -Parking needs improvement. They had reserved spaces for IHG club members, but they were always full. And the lot was constantly full and had dead-ends that made turning around difficult. Part of the problem is due to construction, so I think it's a temporary issue that will resolve itself. -Elevators were dreadfully slow. -The air conditioner only worked for a few minutes at a time and was very noisy. Like I said, though, only minor issues. Everything else was great. And if you want to go to Universal Studios, it couldn't be more convenient to have this as your home base. It's literally right across the street from the entrance. But we didn't stay here for this reason, and it was completely fine. No noisy kids running around. It was just a normal, quiet, nice hotel. I would not hesitate to stay here again. February 19, 2015
Rated 5.0 out of 5.0 by A Best Hotel Ever!!!!!!!!! Would stay again.. Best hotel and service ever!!!!!!!! Clean, friendly service..... Awesome stay!!!!!!!! Best employees, so nice and helpful..... Will definalty stay again February 19, 2015
Rated 3.0 out of 5.0 by terrible parking location was all right but parking was terrible. Dog friendly but no area to walk the dogs. Bathrooms are tiny and are in need of total updates. Level of noise in the hallways was very high and made sleeping difficult. February 18, 2015
Rated 5.0 out of 5.0 by Great location and low price You can find very good hotel and great location for very low price. February 17, 2015
Rated 4.0 out of 5.0 by Orlando Holiday Inn An older hotel, but with good location. Found an available room at last minute (as my preferred Holiday Inn hotel in area, was full). Like all hotels in area during tourist season it's heavily booked, and more expensive then similar Holiday Inn's elsewhere. February 17, 2015
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