Rated 4.0 out of 5 by 315
Rated 4.0 out of 5.0 by HPfan07 Met our Needs
This hotel had everything my 20-something friends and I needed.
We were visiting Universal for three days, and the hotel was a 10-15 minute walk from the front gate of Universal. The only time we took a cab ($7 tip) was when we were going to a nicer dinner at Citywalk and didn't want to walk through the humidity while all dressed up. I will warn you, though, watching a couple try to push a stroller across Kirkman Rd. (the major street you have to walk across to get to Universal) made me glad we were not attempting the walk with kids.
The staff was very friendly. It was nice to have the Universal representatives right in the front lobby. The rooms were clean, the A/C worked, and our towels and shampoo/conditioner/lotion were restocked every day.
The pool was really nice. I liked the cabana-like set-up on the deck, and the fact that the pool goes to a depth of 8 ft. To get to the pool, you have to walk by the conference hall, which could be strange if they are having a wedding reception or business meeting there.
We got breakfast food at the Wal-Mart nearby, because we didn't want to pay $8 drink and tip for breakfast each day, and we wanted to get to the parks before breakfast was scheduled to begin. We ate dinner one evening at the TGI Fridays on site, and had excellent service.
The only negative parts were the internet, gift shop, stairs, and hallways. The free Wi-Fi was slow and inconsistent. I tried to post a 30 second video on Facebook for almost an hour before I finally gave up and tried again later. The shop was well stocked, but it didn't feel as clean or well-organized as the rest of the hotel. The stairwells were also a little disappointing. We like to take the stairs, and there wasn't a good way back to the lobby without taking the elevator. The hallways were super-humid and the doors do slam pretty loudly behind other guests. We were there in the middle of the week, though, so the door slamming was only bad on our last day there, when more families were coming in.
Overall, I would recommend the hotel.
August 26, 2014
Rated 5.0 out of 5.0 by Donaldl Great Hotel
Will stay again next year. We stayed twice this year. Easy access to Orlando .
August 24, 2014
Rated 4.0 out of 5.0 by snowbird12345678 overall is good place to stay.
Overall it is good, the beds are too small. and the sink is too small as well. otherwise, room is clean and bed sheets are soft.
August 24, 2014