Rated 4.1 out of 5 by 698
Rated 5.0 out of 5.0 by Patrice3591 great services and rooms were comfortable
great team at the reservation counter and the guest services team was the best,, thanks for making this trip pleasurable for my grand nieces from nyc
August 27, 2015
Rated 5.0 out of 5.0 by NisHinP Good place to stay
nice staff and location with Free parking and shuttle service. Highly Recommended!!!
August 26, 2015
Rated 5.0 out of 5.0 by GillJen Holiday Inn & Suites, Orlando, Florida
Great hotel, good facilities, large spotless rooms and lovely staff who could not have done more to help.
TGI Fridays is attached which made for easy breakfasts and other meals without going outside at all.
Only a couple of slight downsides:
Firstly a few rooms on the 2nd floor (those with low even numbers - 202 to at least 210 as these look out onto the wall of TGI's) don't have a view and we had one of those. This said we weren't in the room a lot so it wasn't a massive problem but it would have been nice to be able to see a bit more.
Secondly the complimentary buses were great with the exception we were first on the pickup list so with another 3 hotels to collect from it could be a longer trip than you expected. Even being first to be picked up didn't say you would get a seat and for Disneyworld and Epcot we had to stand all the way there and back - a trip of 1 hour each way which after a long day walking round a park was a bit heavy going.
As it's up at the Universal end of the main tourist area be careful when getting taxis as the large black ones which sit outside the hotel foyer and which look like part of the setup aren't necessarily and we found these to be pretty expensive compared to the yellow and white ones which were commercially available too - in a couple of cases these were half the price!
Overall a good experience though.
August 26, 2015