Rated 4.0 out of 5 by 861
Rated 5.0 out of 5.0 Affordable Suites with Cute kitchen and lots of space
We wanted to stay on property at Universal, but the Cabana was sold and the other spots were beyond what I was willing to pay. We are open to close park people, eat at the parks then come home and drop into bed. So, when my travel agent said this property offered the Harry Potter experience, early entrance and was right across the street we took it.
The first hotel style room we booked couldn't guarantee three adults two beds, so we booked into the suite.
I will say, I was very disappointed that they offer double size NOT QUEEN size beds, and my hubby is a 6'2 and a sleek runner body, and we did NOT fit comfortably. The sofa in the living room had a pull out, but we didn't want to sleep on it. Hate those things.
So we took sleeping pills and slept on our sides to compensate for a lack of bed space. The linens were clean, but not a very nice thread count. So, the sleep wasn't heavenly. But we were so tired it was fine. I love waking up early and reading, so it was superb to close the bedroom door, and have access to the bathroom and the grand living room.
Would definitely stay again, and we had a 9th floor, there isn't much view at the property. But loved having TGI Fridays on property. The entire staff went out of their way for us, bringing hubby extra coffee - tipping the housekeeping staff daily did wonders for extra towels and coffee.
February 11, 2016
Rated 4.0 out of 5.0 by John_2016 Overall Stay
The suites were very nice, however the bathroom was too small with low water pressure and hot water did not last long.
February 10, 2016
Rated 5.0 out of 5.0 by DeliHoot Great place to stay!
I have stayed in a lot of hotels and this one exceeded my expectations. The staff was amazing. Theybwere cheerful and always ready to help. The rooms were clean and we'll taken care of. The only reason I didn't give it all out five stars is because most hotels have a breakfast bar. This one, like many, are turning away from this. I did like how a restaurant was attached and young children eat free with adult meal purchase.
I would definitely recommend this place if you are going to Universal Studios or the surrounding theme parks. The shuttle was always on time and the drivers friendly and helpful.
Thank you Holiday Inn for helping make our family vacation fun, relaxing, and enjoyable.
February 10, 2016