Rated 4.0 out of 5 by 933
Rated 5.0 out of 5.0 by sova1977 Good service, nice upgrade, understanding management
Really good experience as spire elite member.
Got a great upgrade to 2 bedroom suite, and was treated very well.
Management helped with requests and accommodated, felt very welcomed
May 21, 2016
Rated 3.0 out of 5.0 by JG1029 Decent price and medoicre experience.
You get what you pay for.
I understand value for your price but if a hotel takes pride in their value - it just met my expectations.
The hotel staff was a mixed bag - as there are a solid great apples surrounded by some rotten ones.
May 16, 2016
Rated 5.0 out of 5.0 by JakefromIHG Excellent Service
Staff was very knowledgable about surrounding attractions and was able to give very helpful inside knowledge. Hotel was within walking distance from Universal and had timely shuttle service if needed.
May 13, 2016