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Rated 3.7 out of 5 by 163 reviewers.
Rated 4.0 out of 5.0 by Great Beach Location! Be sure you get Staff Promises in Writing Wonderful that the Back door goes directly on to the Beach, with Propane BBQ"s that guests can use. Be sure that if staff are assuring you anything regarding your stay that you get it in writing, May 28, 2015
Rated 5.0 out of 5.0 by Comfortable Beds clean rooms The hotel was conveniently located close to town. It was a picturesque location, beautiful. If I were to return to Osoyoos, I would stay at the same hotel and would recommend others to stay there too. May 27, 2015
Rated 5.0 out of 5.0 by great hotel I WAS PLEASED .IT WAS CLEAN.ALL AMENITIES WERE IN EXC.COND.ROOM WAS CLEAN AND BRIGHT(AIRCONTDITIONER NOT FUNTIONING).TOWELLS WERE CLEAN AND PLENTYFULL.BED WAS VERY COMPFORTABLE.GREAT VIEW LOOKING OUT THE WINDOWS..LOCATION OF THE HOTEL WAS IDEAL LOCATION.. THE BEST THING WAS IT HAD A FRIDGE AND KITCHEN AREA.......UNLIKE MOST HOTELS May 23, 2015
Rated 5.0 out of 5.0 by great service It is really great hotel with good service. Highly recomended May 20, 2015
Rated 5.0 out of 5.0 by LOVE this hotel, will return again and again! The staff are happy and helpful. Excellent job on hiring. Anita and Tanya who work in housekeeping are two hard working ladies and are TRUE to the hospitality industry. I felt like they were family. Anita especially stood out and seemed to be a truly genuine, helpful and caring person. We stayed in a lake-view suite and it didn't disappoint! It was bigger than our condo at home. All the guests are happy and friendly. Its the perfect mix of family-friendly and relaxed party! We call it mexico of the north May 20, 2015
Rated 3.0 out of 5.0 by Comfortable beds and great service by most of the staff Like I mentioned before we had noise complaints to our room when there was no music and we were not being loud at all. The manager was very rude to my boyfriend. Other than that the staff was excellent! I had a problem with my bath towel which was pretty gross. It was a clean new towel with a brown crunchy stain on it. But the staff were really nice otherwise! Especially I remember Anita. She was so nice and friendly. The beach area was really nice and clean as well. May 20, 2015
Rated 3.0 out of 5.0 by Unexperienced staff I personally really liked holiday inn for their clean room and room size. However, after my stay on last weekend, my view on holiday inn changed. The staff who assisted my check-in was very rude. He asked me to make a payment once again with my debit card for the room fee. Because I already provided my credit card information when I booked, I was really confused. I wanted to get a clarification but in stead of explaining, he started arguing and forced me to make a payment. Without any explanation on the parking permit or meal pass, he just ended the conversation abruptly. This was very unpleasant experience. I thought staffs were there to help customer, but apparently, they weren't. May 19, 2015
Rated 5.0 out of 5.0 by Awesome Hotel and Staff I stay at a lot of hotels around North America and the staff was the best I have ever dealt with. A happy, friendly helpful staff means Colin the operations manager must treat his people well. All the staff was great, very knowledgeable about restaurants and went out of their way to make sure each guest enjoyed their experience. Plus the view and location of the hotel is probably one of the best in the area. Never been here before, wish I stayed longer but I will come back again. May 19, 2015
  • 2015-06-01T11:07:05.170-05:00
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