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Rated 3.9 out of 5 by 200 reviewers.
Rated 5.0 out of 5.0 by Great Experience We had a great experience at the Holiday Inn in Elk River Minnesota. The water park was perfect for our family! It had a spot for our younger children and also enough to do for our older children! It kept everyone busy and occupied for the two days we stayed! The rooms were set up nice as well. We liked that the beds were separate from the living area and also the toilet and bathtub were separate from the extra sink and mirror. We ate supper at the hotel restaurant as well! The food was good and the waitress we had was AMAZING!! She adored our kids and was right there whenever we needed something! Overall this was an excellent Mini Vacation for our family! August 23, 2014
Rated 5.0 out of 5.0 by Great size of room and great watermark We enjoyed our room size very much. The kids were also very happy with the waterpark. August 22, 2014
Rated 2.0 out of 5.0 by Room wasn't ready, internet didn't work. The room wasn't ready upon attempting to check in (1/2 hour after the stated check in time). After waiting 20 minutes, I was offered an inferior room at the same rate, which I had to accept due to by travelling companions time constraints and need to be in an online meeting at 5:30. Unfortunately, the wifi provided by the hotel would not connect. I was able to use my phone as a hotspot and get my travelling companion connected, however this should not have been necessary, and furthermore indicates the problem was not with her computer but with the hotel's wifi. Overall very diappointed. August 20, 2014
Rated 4.0 out of 5.0 by Great look & very spacious room, but... I've always trusted Holiday Inn with comfort & cleanliness. We had a very spacious & beautiful room but my bed sheet & comforter had blood stains on them. I informed the Front Desk Manager & she was very nice & has excellent customer service skills. She quickly apologized & gave me a $100 discount off my bill, which I truly appreciate. The only thing I disliked was the housekeeping staff who came to my room to whom I showed the stains to. She had an unhappy look on her face. Of course, I understand, it had a negative impact on the housekeeping service, but, hey, I don't deserve that face even though I was given a discount. The discount doesn't erase the fact that I had a bloody comforter on my face that night. I honestly did not see it when I went to bed as the part of the comforter where the stain was might have been tucked in the sheets. What I noticed when I sat on the bed to watch tv & ate my ice cream cake was the blood stain on the corner of my sheet, which I dismissed at first as I thought it was a stain from my chocolate ice cream. I didn't connect the dots until the following morning when I woke up. Also, my kids showed me a gum stuck under the picture frame on the wall in the kids' room. One of the pillow cases had a yellowish stain on it. I didn't mention it anymore to the hotel staff because I was already displeased by the look on the face of the housekeeper. Sorry, Heidi (the F/D Manager), you were extremely nice & professional but the housekeeper was awful. August 19, 2014
Rated 4.0 out of 5.0 by Comfortable beds This place was very nice for the convenience that we needed and was very comfortable. August 19, 2014
Rated 5.0 out of 5.0 by large room I took my granddaughter and a friend for a birthday celebration and to play at the water park. we had a 2 room suite which was perfect so they could be silly and i could still get some sleep! Everthing was very clean and roomy. and even though they were setting up for a concert the next day, there were no disruptions except for parking and the hotel did a very good job of handling that! August 19, 2014
Rated 4.0 out of 5.0 by Friendly staff Staff is very nice overall this is a nice place to stay especially if you have children it is very family friendly. I would stay here again. Lots of things to do for the family. I appreciated free coffee in the lobby in the morning. August 16, 2014
Rated 5.0 out of 5.0 by great water park in town with grandchildren for hockey loved water park water temp was just right. liked local business next door easy access to roads great lighted parking August 14, 2014
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