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Rated 3.9 out of 5 by 206 reviewers.
Rated 2.0 out of 5.0 by rude staff over priced and NOT WORTH IT When I booked my reservation I requested an early check in with a noon checking time I also requested a late check out of 3pm, when I made my reservation the person said this will not be an issue. We traveled all morning and my infant, toddler and older child had enough of the vehicle. We got in about 12:30 and the receptionist snapped at me and check in time is 4pm, I said I understand this but was told I could come early she said no no no we don't do that here! Very rudely!!! I had many other interactions with other receptionist there and all extremely rude!! Not worth the money NEVER AGAIN!! Top it all off the beds are hard as a rock! August 28, 2014
Rated 4.0 out of 5.0 by good bed and and service Good bed, good food, good service, like the shower, like the microwave good refregirater, nice staff, Nice parking. August 28, 2014
Rated 4.0 out of 5.0 by Great Hotel, Water park short of tubes The hotel and restaurant staff were wonderful but we had a less than stellar time at the water park. The weekend we chose to travel had the water park pretty empty and still the place did not have enough tubes to use on the water slides and lazy river. We waited around a total of about 3 hours our first day there and had no luck in getting even one tube to use. I had two sad kids going to bed when we finally called it a night and they were not able to do what we came to do (the trip had been planned around this location because of the two tubing water slides offered...that they could not even use). August 28, 2014
Rated 2.0 out of 5.0 by Hair & Bugs The linens had not been changed. There were bugs (although dead) and hair in the sheets. Had to go to desk to get new clean linens- they handed them over for us to change. Very poor customer service all the way around! I did not talk to the desk the next day, but I am glad for this opportunity to make a comment. I feel we should be compensated for this terrible experience. August 27, 2014
Rated 5.0 out of 5.0 by . ******************************************* great water park ********************************************** August 27, 2014
Rated 5.0 out of 5.0 by Great experience! Lovely room, clean and quite large. Fridge, micro, coffee. Comfy beds, lots of pillows. Quiet, great a/c. Waterpark was a big hit. Our grandkids said they liked it better than Great Wolf Lodge in WI Dells!! Not crowded except a little in the early evening. We went Thursday night hoping that would be the case and it was. Guests have access to the Waterpark from 2pm til 2 pm which was perfect. We will be back!! Quote from the local 8 yr old "Whoa, how come this was here all the time and I never knew about it?" August 25, 2014
Rated 5.0 out of 5.0 by Great Experience We had a great experience at the Holiday Inn in Elk River Minnesota. The water park was perfect for our family! It had a spot for our younger children and also enough to do for our older children! It kept everyone busy and occupied for the two days we stayed! The rooms were set up nice as well. We liked that the beds were separate from the living area and also the toilet and bathtub were separate from the extra sink and mirror. We ate supper at the hotel restaurant as well! The food was good and the waitress we had was AMAZING!! She adored our kids and was right there whenever we needed something! Overall this was an excellent Mini Vacation for our family! August 23, 2014
Rated 5.0 out of 5.0 by Great size of room and great watermark We enjoyed our room size very much. The kids were also very happy with the waterpark. August 22, 2014
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