Rated 3.9 out of 5 by 69
Rated 5.0 out of 5.0 by Bomar1951 Great water park & staff
We spent a weekend with our grandkids at the hotel & water park...had a great time, got some great pics and made a wonderful memory!
December 4, 2013
Rated 4.0 out of 5.0 by PixieOShea Nice Thanksgiving Weekend
Hotel was clean, staff was pleasant. Room had a bit of a musty smell right when you would enter the room and there was something wrong with the toilet handle when you flushed. We didn't call it to the attention of the staff, but it was noticeable. Other than that, it was a great experience. The breakfast buffet was exceptional and would recommend adding that to your rez. Kids and Grandkids loved the waterpark. Plenty to do for all ages. Snack bar was nice. We were coming in from Albertville and was kind of a strange route as it was through country roads the whole way, but appeared to be on a major interstate if you were coming from that direction. Will stay there again if the need arises.
December 4, 2013
Rated 5.0 out of 5.0 by Brandy887 Great Hotel!
This is a clean fun hotel to stay at. The water park is amazing for all ages and hotel is very clean. We will stay here again!
December 3, 2013
Rated 4.0 out of 5.0 by PJ89 Great staff
Everything was great except one thing. We had a corner suite and the wireless was terrible. Maybe one bar . I needed to be able to take care of some business and it was impossible to do in my room. When I brought it up to the front desk they just said it was bad around the edges. To me, that's not really an excuse for hotels now days. I should be able to log onto the internet no matter what room I am in. Everything else was amazing.
November 24, 2013
Rated 5.0 out of 5.0 by minneapol Great Family Fun Package”
We thought it would be fun to take our 4 young grandchildren to a water park we had not been to yet. We took their "Family Fun Package" and stayed two days. Included in the package was a two room mini suite that all six of us were very comfortable in. Also, 4 water park passes, pizza, pitcher of pop for each day and game room tokens. This hotel is super clean and an equally clean and fun water park. Lots to do for all ages. Inside the park the snack bar has lots to choose from wine. dip n' dots, smoothies etc. We ate the pizzas poolside. The lifeguards were attentive which we appreciated and life jackets were also provided if you wanted one. The only restaurant attached to the hotel was more for adults but the kids did just fine--the kids under 12 eat free--a great plus for our family. They offer very good food and a wonderful waite staff. All smiled and really wanted you to have an enjoyable dining experience
October 31, 2013
Rated 3.0 out of 5.0 by Famoffive Directly above reception hall
Oddly enough, there is a reception hall on the second floor, and our room was directly above. After calling down to the front desk a couple if times they ended up chomping my room, as there were no other available rooms to move to. Not sure why they wouldn't reserve this block if rooms for the wedding party. Otherwise were pleased with our stay.
October 27, 2013
Rated 5.0 out of 5.0 by Mizwald Staff and Service wre impeccable and did whatever they could to make the stay the best!!
This was a great place to stay pre and post my daughter's wedding. All family and friends were here. All the staff from the front desk, to restaurant/bar, room service and house cleaning were absolutely fantastic!!!!!
October 24, 2013
Rated 1.0 out of 5.0 by Nevertoreturn Never staying at this hotel again
At first the service was excellent. We stayed in the largest suite available for 2 nights. On our last day I called the front desk right away in the morning and requested a late checkout. The woman on the line was assertive to the point that she seemed annoyed just with my call. She informed me that I did not make the "list" for late checkout. I informed her that I would be checking out late anyway and that my children and husband wanted to go to the waterpark and wanted a shower afterward.
We went down to the water park. At 11:20 (checkout was supposed to be 11) we were told by security that if we did not leave in the next 15 minutes that the POLICE would be called and we would be escorted out. That seemed extremley drastic for a family with 3 small children paying for a room at the hotel!!!
I felt threatened and was extremley angry! I will never ever go back to this hotel.
I reccomend that if you decide to use this hotel and want a late check out.... request immediatley or they will call the police. So disgusted.
October 24, 2013