Rated 4.0 out of 5.0 by Fourcloze Nice water park but noisy above
I understand Kid's will be Kid's, but there are Parent's involved who aren't Kid's so when they are on the top floor they should realize there are people below. The hotel was good about enforcing quiet hours since Parent's with no common sense were above us. Great water park, but still not sure why Kid's can't go in hot tub with parental supervision. As long as they aren't causing a commotion I think it's ridiculous they are not allowed. Sounds like I'm complaining but I am very picky, so overall we would go back again only if we can get top floor though.
June 7, 2013
Rated 5.0 out of 5.0 by Edwards78 Excellent Accommodations for special needs!
I have a child with special needs. The hotel staff were very helpful and caring. They never once questioned us about utilizing his special needs water walker in the pool. The room we stayed in was for special needs and they went above and beyond to try to accommodate all types of special needs. They even had a special lift to get handicapped people in and out of the pool. We didn't need to use this, but they had great signage for visitors to know it was an option. I have never seen a hotel that has gone to these lengths to accommodate people with disabilities.
The pool/slides are great. Many options to keep everyone entertained. The water temp was nice, not cold like a lot of water parks. Highly recommend!
My only complaint was the food was on the pricey side, but the service was great!
Thank you! We will definitely be back.
June 6, 2013
Rated 5.0 out of 5.0 by Mandarae Very friendly and relaxing environment
Everyone was incredibly friendly! The room was in excellent condition and very comfortable!!
May 30, 2013
Rated 5.0 out of 5.0 by coolgreencat Awesome waterpark
My kids beg me to bring them here every year, and love the bunk bed room! It's a nice weekend getaway close to home. We go once or twice a year.
May 17, 2013
Rated 5.0 out of 5.0 by Ranne Comfortable beds and great service.
This was our second time staying at this hotel. The staff is so nice and helpful. The rooms are very clean. I find it very relaxing even with the water park here.
May 5, 2013
Rated 2.0 out of 5.0 by disappointedX10 Hotel needs to improvee on Service
I was not impressed with the Holiday inn at Elk River. The pool
area is over crowded with locals and pool parties who never seem to leave, and there is no room for the actual hotel guests.
The locals overtake the parking lot and drink way too much.
Not exactly a family friendly atmosphere.
The hotel room was never cleaned by the staff and by 5:00 p.m.
it was time to complain.
I was very dissapointed in this hotel and don't think i will ever return back.
April 27, 2013
Rated 4.0 out of 5.0 by DoneM Water park food service
The service at the food counter was terrible. We had to wait in line for 1/2 hour and than other 1/2 hour for the pizza which came with the room. There was only one person working.
You should have extra people or have an order line for pizza only. So you could walk up order and than leave.
April 12, 2013
Rated 5.0 out of 5.0 by sloan33 A fun, family getaway!
We had a great time. The water slides were fun and we really enjoyed the snack bar. Our little family trip surpassed our expectations! My husband and I traveled with our 4 year old and 4 month old infant, and it was very appropriate for them. The only hiccup in an otherwise perfect experience was that the room service took their phone off of the hook and the front desk had to walk over there twice to tell them about it before we could get through to place our order. Mildly frustrating because it was 8:50 and room service closed at 9:00, and we were worried that we would miss the deadline. Then, our order arrived with no plates, napkins or sauces that were ordered on the side. However, the pizza was absolutely delicious. The little lapse in service will not deter us from ordering room service again next time, but perhaps you want to make sure to pack a couple of paper plates.
April 8, 2013