Rated 4.1 out of 5 by 358
Rated 5.0 out of 5.0 by Shell65 Great Hotel
My stay at the HI was very positive. The hotel was very clean and the staff were very nice and accommodating.
I would say the only complaint I have is that all of the pillows were too fluffy. I like a fairly flat pillow and wish they would offer a variety of choices. I also wish they would allow outside entrance from the side doors with a card reader. I didn't like having to go through the front lobby every time.
August 31, 2015
Rated 5.0 out of 5.0 by Kmac22 Fun Hotel
The stay was great! The kids loved the pool area and the fun zone.
August 26, 2015
Rated 4.0 out of 5.0 by TonyBison Nice hotel for family
The hotels has a very nice water park for families. The rooms are pretty good. The beds are not all that comfortable, very firm. the walls are thin and outside noise was an issue for us.
The staff was wonderful and the food was great.
August 25, 2015
Rated 4.0 out of 5.0 by Mike115 Fun and Excellent Sleep!
Our family stayed here for one night as a small get-away. The hotel provided a kid-friendly atmosphere with its waterpark, arcade and recently added mini golf and fun zone in the lower level. The king bedroom was very clean and large with comfortable blankets and pillows. After the action packed night at the waterpark, we all slept soundly.
August 24, 2015
Rated 5.0 out of 5.0 by Scorpio1175 relaxing time with kids
was a nice relaxing atmosphere to take the kids and have fun, the kids room with the beds is a great value to feel like u are at home but away. pool staff is friendly and curious. arcade area can use an upgrade with more games and less stuffed animal machines. last note food on menu could be more competitive priced so you don't look outside of hotel for options.
August 23, 2015
Rated 5.0 out of 5.0 by KrisK77 FUN FUN FUN!!!
My 10 and 12 year old both love this place! We come here at least twice a year for a family getaway. Awesome lazy river and great water slides!
August 22, 2015
Rated 4.0 out of 5.0 by kpscrew front desk
Like to give a shout out to Baley. She was great help when we had problems withthe game room. She was very helpful and had a great smile and patience. Good job Baley
August 16, 2015
Rated 2.0 out of 5.0 by kcowles2 WiFi more like LoFi
This has been said before: the wireless network is a joke. It doesn't work, so be sure to get your hotspot data extended. Mattresses are old and the pillows are awful, although that is standard for HI everywhere.
The staff are young, unprofessional and generally clueless but I blame management for that.
Screaming kids and bad coffee top it off. The only reason I stay here is bc it's close to where I need to go for work and I don't book it. When I do, I go to Rogers.
August 16, 2015