Rated 3.9 out of 5 by 15
Rated 3.0 out of 5.0 by primitivepios Average
The staff is really nice, and try hard. Public areas look very nice (as someone wrote recently), but once you exit the elevator on yourfloor, you realize how old this hotel is.
Had a room with a balcony - on the small side (not terrible), but very dated, and wear & tear dominate the room. Bathroom was dated as well, what led to a quite dirty feel (old shower curtain, old doors and faucets).
Breakfast was fantastic though. Although, this reminds me of something else: I was staying on IHG points, and had no breakfast included. I paid 16 Euros per person for breakfast, only to find out that anyone could enter the breakfast room and thatmost people didn't even bother to pay as the breakfast room is freely accessed from the lobby. You can imagine how I felt...
All in all, not bad, but in dire need of renovation.
December 5, 2013
Rated 5.0 out of 5.0 by Parkinglot23 Great staff
Staff is great. They always keep smiling and you feel very welcome.
November 29, 2013
Rated 5.0 out of 5.0 by Parkinglot23 Great service
When you arrive in to the hotel you feel like goming home. Staff is great at the front desk.
November 25, 2013
Rated 4.0 out of 5.0 by MadeiraJoe Value for money
Quite decent hotel with clean rooms, good service and free parking. Lounge with free coffee & tea at the 5th floor is also a nice feature. Breakfast seems to contain the same products year after year so that is the only minus. We've stayed in this hotel several times and will stay in future too. Definitely value for money.
October 24, 2013
Rated 4.0 out of 5.0 by BusinessMike Everything just fine
I would appreciate free gym, but 5€ charge is not that much and the gym is right in the same building.
October 21, 2013
Rated 4.0 out of 5.0 by Traveller63 Free internet for 12 hours only
I chose the hotel (once again) mainly on account of the 5th floor units with outside balcony and saunabath within the unit. The only complaint is that the current HI pledge about no-extra-charge for internet for tier customers did not fully apply. The reception did give a coupon that gave free internet access, but valid for 12 hours only. As I had activated the coupon immediately upon arrival in the afternoon, it was no longer valid in the morning when I was planning to book a train ticket. Of course, I could use my private connection and was not disadvantaged thru the hotel policy. But some customers - those from outside the European Union at least and not protected by the EU roaming regulations - would have to pay a considerable sum for using their mobile internet on a roaming basis. The hotel should make internet available all thru the respective stay - even when customers use the rooms for more than 12 hours.
August 23, 2013
Rated 5.0 out of 5.0 by TravelingDavid Nice hotel with an extra friendly staff
We thoroughly enjoyed our stay in Oulu's Holiday Inn. A nice park is a short walk out the front door. The downtown stores are only a few bllocks away. Teija, the manager on duty during most of our stay was especially helpful and friendly. We enjoyed talking with her. .We have been traveling through Europe for two months and this was one of our best stops.
August 17, 2013
Rated 1.0 out of 5.0 by Formercustomer Unfriendly staff
I was really disappointed to the service I got. Never again would I choose this hotel.
July 7, 2013