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Rated 4.4 out of 5 by 92 reviewers.
Rated 5.0 out of 5.0 by very pleasant, roomy hotel Overall stay was fantastic! very friendly staff, clean, huge rooms, nice amenities. June 19, 2014
Rated 5.0 out of 5.0 by great place this is my third stay at various Holiday inns around the U.S all the same- excellent June 18, 2014
Rated 5.0 out of 5.0 by Great Service, very clean We came into town for a convention with our Family and had a wonderful and relaxing time. The hotel staff was exceptional ! From checking in, to our very tasty breakfast and clean , comfortable room. We definitely will return. June 17, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service We were very impressed with the overall appearance of the hotel inside and outside as well. The rooms very clean and fresh - beds and linens not only fresh June 12, 2014
Rated 5.0 out of 5.0 by Breakfast waiter very attentive. WONDERFUL pillows. Our room as a little warmer than I would have liked, but I brought a box fan, so we did OK. I did not report the problem to the management, but I should have. The breakfast waiter was very nice and brought us all the things that we asked for. The pillows were SO nice, and there were even extra pillows in the closet! June 11, 2014
Rated 4.0 out of 5.0 by Holiday Inn Overland Park Kansas My family enjoyed our stay at this hotel. It was close to the 3/2 baseball complex June 7, 2014
Rated 5.0 out of 5.0 by Highly recommend The staff was attentive and friendly. They were very helpful. We stayed in a King suite which was very nice. We had our kids with us, so this provided a little privacy for sleeping and changing. There was plenty of room for all of us. The room has a Keurig, small fridge and microwave. June 5, 2014
Rated 5.0 out of 5.0 by Evening with family Enjoyed a night at the hotel with our 6 and 7 year old grandkids. They enjoyed the pool immensely. The breakfast the next morning was great and the waitress was very attentive and responsive to the kids' requests. Great place to stay with excellent staff. Had booked 2 rooms and when we discovered we were on separate floors the desk clerk quickly made adjustments and we had rooms very close to each other. Above and beyond service. May 31, 2014
Rated 1.0 out of 5.0 by Holiday Inn Overland Park, Kansas Comments 1. Of the 99 television channels – the only one that was unwatchable was the one news channel – FOX NEW, that I had hoped to be able to watch. I could hear it, but the picture was distorted and unwatchable. Evidently Katherine Sibelius must be nearby because MSNBC was fine.. 2. The Keurig Coffee maker in the room did not work – it would light-up, but the coffee would not perk and if you can get the water to run through, it is cold unheated water. 3. Went for breakfast at 7:30 – was kind of in a hurry and you have to pay about $10.00 for a continental breakfast that is not much different than what I get for free at most other Holiday Inn hotels. Sat there for a minute and no wait staff. Got up and checked the buffet, and most of the items were not available or not replenished. No breakfast that morning since I could not wait to have everything cooked. 4. Coffee at the coffee station in lobby was not hot – lukewarm at best. Don't know how often they replenish coffee stand. 5. Had to get batteries for the television remote control. Fought with that during the entire two night stay. 6. And worst of all – the wireless network in the room and in the business center would take forever to connect to a site. Took about a half hour just to print some boarding passes – something that should have been done in 3 minutes. May 4, 2014
Rated 5.0 out of 5.0 by Great Hotel. Great Staff I stayed at this hotel for a week and everyone there was very professional and helpful. Generally, I don't usually eat at hotels because the food is usually average at best and over-priced. That did not apply on this hotel. I'll stay here when I'm in the area again. Kudos to the staff and management of this hotel. March 16, 2014
Rated 5.0 out of 5.0 by Will be back As usual. Great staff! Great property! Almost like home! March 8, 2014
Rated 4.0 out of 5.0 by recent stay The gentleman that checked us in was extremely nice and pleasant. Was very unhappy that during my reservation process nothing was said about the pool being closed. Had I known that, I wouldn't have stayed here as I had my kids with me and they were disappointed there was no pool. The restaurant staff and breakfast menu left a little to be desired. March 7, 2014
Rated 4.0 out of 5.0 by Great room the second time. It was a great stay, had to change rooms though. Other than that, it was a great stay. Thank you. February 11, 2014
Rated 5.0 out of 5.0 by Great Hotel! Service is great. Rooms are clean and comfortable. February 3, 2014
Rated 2.0 out of 5.0 by rooms a little dated and damaged Rooms were a little dated. Internet was hard to join with apple iPad. Gasket on refrigerator torn off and unit not working. Several dents in the door of the unit. Looked like abuse. Not one of the better holiday Inns I've stayed in. Especially for the price. Hate to seem like I'm picky but at this price I would expect better and I would expect (and get) better of (with) Holiday Inn. Since I travel more than most I prefer Holiday Inn not so much for the price (They are more expensive than most) but because of the quality. January 27, 2014
Rated 5.0 out of 5.0 by Nice Hotel I enjoy this hotel its clean and the staff is very nice everyone there is very polite would recommend this hotel to all my friends and coworkers at delta airlines great place to stay January 16, 2014
Rated 5.0 out of 5.0 by Excellent This property is right up there! Well Placed and your people are awesome! January 12, 2014
Rated 4.0 out of 5.0 by Good Location We stay at this hotel whenever in the area. It is a good location for our needs. Staff is very pleasant and rooms are very nice. As with most hotels, there are not enough plugs for electronic equipment and the lights are not bright enough. January 8, 2014
Rated 4.0 out of 5.0 by Solicitation in Restaurant The only grumble I have is that we were enjoying a family breakfast in the hotel restaurant and a man approached us asking us to attend his church service nearby. I told him we had a church and he still persisted we come visit. First of all, I'm on vacation, I don't want to be bothered by a stranger. Secondly, I didn't bother this man, why must he bother me? I would hope the staff and/or management didn't know this man was approaching their guests, if they did, shame on them. Guests should not be solicited. January 1, 2014
Rated 5.0 out of 5.0 by The usual perfect lodging There is a reason that we always stay at a Holiday Inn or a Holiday Inn Express. Actually, there are several reasons. We have stayed at Holiday Inns since 1974, every time we travel. We k now that we can count on quality, cleanliness, courtesy and quick resolution to any issues that may arise in a stay. This particular stay, the heater stopped working in the middle of the night. The person from the front desk said she could not have maintenance come to the room until morning, but she was quick to personally deliver several extra blankets and all was well. We were in Overland Park, Kansas because I had to have major surgery and this location was close to the hospital. My husband is also elderly and somewhat disabled. When one of the women that does room cleaning saw him struggling with the luggage cart, she was quick to help him finish loading the cart, take it to our van and load our luggage. For our family, there is never a question where we will stay when we travel. Holiday Inn is somewhat akin to coming home during our travels. December 29, 2013
Rated 1.0 out of 5.0 by Does not Appreciate IHG members I have stayed at this location for over 3 months this year. The management has recently decided that IHG Platinum Elite member is not worth their free breakfast, and has reduced the bonus points. I have found another hotel that does appreciate my dedication and loyalty. December 17, 2013
Rated 5.0 out of 5.0 by Nice Hotel I would recommend this hotel to anyone. It is in a great spot and the rooms were clean and quiet. December 12, 2013
Rated 3.0 out of 5.0 by Not up to expectations My most usual experience is admittedly not with Holiday Inn. I'm usually staying in Holiday Inn Express. The Holiday Inn Express brand is more consistently good. The Holiday Inn brand is not as consistent. This was a disappointment. I'm a platinum member and expect to be treated with some special amenities, like a bottle of water and snack when I arrive. The desk person said that IHG was not going to continue with those. I called the IHG line, and found that this was not true. I'm always unhappy when something I expect is taken away. The other thing that was not cool was that the water pressure was way low. The stay was probably not that horrible, but the little things tend to impact the whole impression. December 9, 2013
Rated 5.0 out of 5.0 by 5 Great nights We stayed here for 5 nights and found everything outstanding for the price. Good bar, good food, good bed. What elseis there. December 5, 2013
Rated 5.0 out of 5.0 by Great Hotel I have stayed at this hotel many times. I have always been impressed with the property, staff, rooms, hospitality and food. November 25, 2013
Rated 4.0 out of 5.0 by Room was very clean and bed was comfortable. The room was very clean and the bed was comfortable. The staff were friendly. However....they advertise that they have a "free comtinental breakfast" and they do, but you are out in a conference room off down the hall, while the patrons that want to PAY for breakfast get to sit in the eating area. It's almost like being discriminated against. They also only served breakfast until 9:00 on Sunday when we were told it would be until 10 each day. When the front desk clerk was ask about this she replied "well the paper you signed when you checked in said 9". No attempts to accommodate us at all so we had to hurry and check out so that we could go out and purchase breakfast that we thought was going to be free. That is about the only negative thing, other than the hotel has been remodeled and all of the carpet changed except for the elevators. It looks bad and unfinished. The carpet needs to be changed in the elevator as well. November 20, 2013
Rated 5.0 out of 5.0 by Great Hotel The staff is friendly, helpful and courteous. The rooms are clean, inviting and comfortable. We stay here whenever we come to Overland Park on medical business. November 16, 2013
Rated 5.0 out of 5.0 by Great night at Holiday Inn Great property with fantastic beds and what looked to be recently updated rooms. Staff was friendly, knew me by last name, and had everything in order when I arrived. I left too early to try the breakfast so I have no review for that but everything else was great. November 7, 2013
Rated 5.0 out of 5.0 by Great Service Bar service is great and check in is very efficient and friendly November 2, 2013
Rated 5.0 out of 5.0 by Excellent customer service Easy to get in and out with large, clean, and comfortable rooms. We stay here each time I have to have surgery at KU Hospital, Induan Creek campus. October 30, 2013
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