Rated 4.5 out of 5 by 274
Rated 4.0 out of 5.0 by Plasticman Summer visit to KC 2015
I had to make a major change to my reservation due to travel changes to accommodate helping move our son across country. The Holiday Inn staff was very accommodating, even though they were completely sold out for the weekend due to a basketball tournament being held in the area. I was able to make the room change I needed with no issues and made all changes to the reservation over the phone.
When we arrived late for the first night the room was ready. After driving for 12 hours the five of us slept well (even the baby slept) = great beds/pillows, nice dark room.
On our return to the hotel we arrived too early to check into our room, so the hotel staff gave us a key to the pool where we were able to swim and relax after a half day of driving while the room was cleaned. When we got to the room we relaxed on the comfortable king bed before heading out for our evening activities.
On the second night we returned very late to find the hotel parking lot completely full. We parked next door at the hospital parking lot and when we walked in the staff member asked where we parked. Once informed, he suggested an alternate location so our car would not be towed. I really appreciated that, even though I was very tired, I moved the car and we had no issues packing and leaving early that next morning.
July 27, 2015
Rated 1.0 out of 5.0 by Jay34 Run Down
Key machine broke. Parking lot crowded. Parking spaces too small. Staff not so helpful.
July 25, 2015
Rated 5.0 out of 5.0 by feryl68 room and staff
Our room was clean , comfortable and attractive.
The breakfast room staff were especially competent and friendly.
July 21, 2015
Rated 5.0 out of 5.0 by Love2Travel4Life Great location and hospitality
Excellent hotel and staff. Comfortable and clean room. I will definitely stay at this hotel again.
July 20, 2015
Rated 5.0 out of 5.0 by BurlBizTrip Very comfortable!
This was a very nice hotel for business travel. The room was spacious, with am living/working area in addition to the bedroom. The wifi worked well and the room service was quite good.
July 18, 2015
Rated 5.0 out of 5.0 by Jeneric1119 Clean and comfortable.
The room and bathroom was very clean. The bed and pillows were comfortable. Felt very secure in and around the hotel.
July 15, 2015
Rated 5.0 out of 5.0 by Chasyti78 friendly staff and clean room
My stay was great. The king size bed was really comfortable but the pull out couch was uncomfortable. Enjoyed the breakfast buffet. Very affordable and good selection. We went about an hour before the time was up and had to wait a little until they restocked the food. They were out of everything when we got there but quickly filled it. Food was fresh and hot.
Staff were very nice and accomadating. Tried to check me in as early as possible. They were booked solid due to the dance competion but still managed to provide great service to my kids and me.
July 14, 2015
Rated 5.0 out of 5.0 by becky37 Great Stay
The staff was really friendly, the room was clean. The location was great and the pool was warm!
July 8, 2015