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Rated 4.5 out of 5 by 155 reviewers.
Rated 5.0 out of 5.0 by Great location We make several trips to the Kansas City area and always use with 2.5 stars in order to get an affordable room for the night. We have stay at this Holiday Inn and have always enjoyed it. They are well located for our activities. In the past we have enjoyed the bar - but it is only open for a few hours in the evening and have enjoyed breakfast (no free breakfast) in the restaurant. We enjoy and appreciate the under ground parking during the winter months and avoid the snow, ice and frost. The staff is friendly and we appreciate the upkeep of the facility. September 17, 2014
Rated 5.0 out of 5.0 by Holiday Inn Always We have stayed at Holiday Inns since the company started! We always know that the properties will be just as we want, clean, comfy and roomy. If there are any problems or changes to be made, the front desk staff is always accommodating and speedy in making us happy! I love the app that allows me to make reservations on the road. And, I have always loved the Rewards program and am very protective of my points!! Thank you! September 17, 2014
Rated 5.0 out of 5.0 by Comfortable and clean This hotel was very clean and the beds/pillows were very comfortable. September 9, 2014
Rated 5.0 out of 5.0 by Great Stay! Very enjoyable stay. Thanks to the team at this property! September 7, 2014
Rated 4.0 out of 5.0 by Great Bed where you need to be Great Hotel for work visit. Near where I needed to be and plenty of close amenities. Bed and pillows were great. Breakfast was so-so. If it were free it would be fine but if you're paying for it there are plenty of options closer. September 2, 2014
Rated 5.0 out of 5.0 by great room and staff This property is a very nice place to stay. The rooms and staff are both outstanding. It is also in a great area. September 2, 2014
Rated 5.0 out of 5.0 by excellant service and great staff many stays at this hotel and every stay has been great.... August 29, 2014
Rated 5.0 out of 5.0 by College check-in We moved our daughter to college that weekend. We were not to familiar with the area and the front desk gave us some great suggestions. The room was clean and comfortable. We had an enjoyable stay. August 27, 2014
Rated 5.0 out of 5.0 by Nice Experience I was placed in a different room from my reservation, but the front desk quickly amended this issue. No other issues, great room. August 27, 2014
Rated 5.0 out of 5.0 by all around great stay All around great stay Staff was friendly. Room was clean. August 25, 2014
Rated 5.0 out of 5.0 by Amazing Everything about this hotel was great. The room service here is amazingly fast for whatever and how much ever you want. The staff was great and enthusiastic and with the bare tender we even created a new drink called the "Johnson" August 19, 2014
Rated 5.0 out of 5.0 by Great hotel to stay for business Friendly, courteous and helpful staff, especially at the front desk. Rooms are always clean and tidy and the location is perfect. I stay here all the time and have never had an issue. August 19, 2014
Rated 5.0 out of 5.0 by Great room for the money Quality of the suite was much higher than expected for the money. Everything worked: great internet, great tv reception. Great breakfast buffet. Friendly service. Only thing we didnt like were the pillows (not firm enough, way too squishy/uncomfortable), and the air quality in the room...not enough air circulation, even with air conditioner on. August 14, 2014
Rated 4.0 out of 5.0 by Very Nice Nice clean hotel. Will stay here again. We came for leisure and it was well located for everything we wanted to do in KC. August 14, 2014
Rated 4.0 out of 5.0 by Service with a smile The entire staff was friendly, helpful and seemed genuinely interested in making my stay as trouble free and pleasant as possible. I was surprised at the quality of the food served and the relaxed atmosphere if the dining/bar area. August 12, 2014
Rated 3.0 out of 5.0 by Holiday Inn Overland Park near Convention Center This hotel was very convenient, which is why I choose it. I rated my stay as less than ideal (much less) because the indoor swimming pool was uncomfortably cold (and it was August), and a complimentary breakfast was not included. I've stayed in less expensive hotels with better pool areas and wonderful complimentary breakfasts. August 7, 2014
Rated 1.0 out of 5.0 by Hotel vs customer care This Hotel chose to ignore customer care. We spent 3 hours in a hot room with a night custodian (who had no idea what he was doing) trying to fix the A/C. They would not move us immediately to another room and left us to suffer. A new room was finally given to us at 11:00 P.M. August 4, 2014
Rated 5.0 out of 5.0 by Great location for us Easy to find and parking was great.Room was good and staff was very friendly and helpful. August 4, 2014
Rated 5.0 out of 5.0 by Great Service and very comfortable The accommodations were great at this Holiday Inn and were more than we had expected. August 2, 2014
Rated 5.0 out of 5.0 by Great Hotel - Comfortable with great staff This is a great hotel! The staff is always friendly and willing to accommodate the guests. Beds are very comfortable and the rooms are clean, up to date and soundproof. They also have garage parking under the hotel so protected from the weather. I highly recommend this hotel. August 1, 2014
Rated 5.0 out of 5.0 by Good business hotel Holiday inn fit the bill for a short business stay. Clean, comfortable room and friendly staff. July 31, 2014
Rated 5.0 out of 5.0 by Very Comfortable The rooms are spacious and clean.We needed a roll away and it was put into the room very quickly. July 30, 2014
Rated 5.0 out of 5.0 by Clean rooms and friendly staff We like this motel because of the parking garage and cleanliness of the hotel. Easy to get too, close to shopping centers July 26, 2014
Rated 5.0 out of 5.0 by My stay in KC The Holiday Inn was chosen due to its location to a weekend confrence. The staff was wonderful, the room clean and quiet. Resturaunt staff was friendly and helpful and my dinner was great. The breakfast was a little bit more confusing, thought that they were opened at 6, but couldn't find anyone to help me. The waitstaff there was friendly but the food wasn't as good as my dinner was. Next time I'll try something else. I will be staying there again, since I have another confrence to go to soon. July 23, 2014
Rated 5.0 out of 5.0 by Holiday Inn Hotel and Suites Overland Park Conv Ctr Great place to stay when you are in the area! Staff was wonderful and everything you need is on the property. July 21, 2014
Rated 5.0 out of 5.0 by Nice touch Excellent property, clean, quiet, very friendly staff! When we went to check out there were no luggage carts available. The front desk clerk sent a staff member to help us with luggage within 10 minutes. Nice touch!!! July 18, 2014
Rated 5.0 out of 5.0 by Great hotel I heartily recommend this hotel to all. The facility and the staff were both excellent. They define what customer service is all about and how it should be!! We will be back next time we come to KC area. July 9, 2014
Rated 5.0 out of 5.0 by Great service The staff was excellent and the front desk clerk even told us where we could go watch fireworks for the holiday. Housekeeping did a great job and all the furnishing in the room were updated and modern. July 7, 2014
Rated 5.0 out of 5.0 by complimentary breakfast would like to have a complimentary breakfast offered July 2, 2014
Rated 5.0 out of 5.0 by Excellent Staff and great location. The only thing this hotel lacks is more room for parking, the staff here is extremely helpful and the rooms are always clean and very comfortable. Great place to stay and have meetings. June 30, 2014
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