Rated 4.1 out of 5 by 50
Rated 5.0 out of 5.0 by Frityfan65 Stopped because it was Holiday Inn. Stayed because of the service.
We have traveled throughout the Midwest and came here for a wedding. I have been known to leave somewhere if I wasn't comfortable. The first words I heard were "good afternoon and welcome". I know it seems small but I felt genuinely appreciated that "I" chose this hotel. Too many times businesses think they are doing people a favor for allowing them to offer their services. I'd rather sleep in my car than to feel unappreciated. The rooms were clean, the place was alive with people but not too busy. We were able to relax and enjoy the occasion. Hat's off to ya Holiday Inn in Overland Park. The location off 87th street put us central to everything we needed to get to.
December 8, 2013
Rated 5.0 out of 5.0 by Farmgirl66 Superb Staff and Overall Wonderful Experience
For the last two years, we have stayed a number of times at the Holiday Inn, Overland Park West. The rooms are comfortable and clean. The staff couldn't be more accomodating. Alan, Nury, Rosanne, Stacey, and Veronica have helped to make us feel at home every visit. Oh, yes . . . the Green Mill Restaurant is excellent as well.
December 6, 2013
Rated 5.0 out of 5.0 by Jeffreys11 Great Stay
The staff was extremely friendly. Nury at the front desk was very nice and somehow always rememebered the names and room numbers of the 4 memebers in our party. Anthony in the bar was a great guy and provided excellent service. The room was very clean and comfortable.
December 6, 2013
Rated 5.0 out of 5.0 by Lukeimyname Good place to stay. My bed was very nice and I felt welcome.
I'd like to recommend this Hotel to people interested in staying here because I really like it. I had a nice meal and slept real good like a baby.
I want to say that I appreciated the people who worked here because they were very nice to me and I enjoyed talking to them. Lesley in maintenance was great and Wanda in the eatery very good and nice too.
I lost my money in the soda pop machine and thought I was out of luck on that butt a nice guy at the desk gave me a refund along with a cold new one. I thought that was great. I felt like I knew these people.
I'll come back next time if I come through. Thank you.
December 5, 2013
Rated 5.0 out of 5.0 by ksschatzi Multiple Stays Exceeded Expectations
I've stayed at this property twice in the recent past and both times my expectations were exceeded for value. Staff was super friendly, including those you see around the halls while walking through the hotel.
I was put in very large rooms both times I visited. Amenities were also great. Just can't say enough good things. I wasn't sure what to expect given the very reasonable prices, but was wowed.
Would definitely stay here again if needed.
December 4, 2013
Rated 5.0 out of 5.0 by PCANWOMAN Right on!!
Well you just never know what to expect sometimes when you roll the dice on a place to sleep for the night. I'm not too picky but I'll tell you if something is not right on. This place was more than "right on", it was polished!
When we came here in late October the place was very busy but the staff took the time to help with any requests we had. Rooms were updated and we loved our pillows. The nice man at the desk let me use his cell phone charger and helped us find a good steak house. The hotel is in a safe area with plentiful parking that was well lit.
December 1, 2013
Rated 5.0 out of 5.0 by CCOOPER Great stay!
We were passing through and made last minute reservations. We were immediately impressed with the lobby and friendly people to greet us. Our room was fresh and updated and the restaurant was very good. We would definitely come back.
November 30, 2013
Rated 4.0 out of 5.0 by jennypenny122 Very nice!
I enjoyed this hotel immensely. The new updated remodel is beautiful and relaxing! The colors are trendy and new and the carpets are gorgeous! The only problem I had was an entire wall of outlets wasn't working properly in my room which affected the reading lights, the clock, and my ability to charge my cell phone right on my bedside table. It was a little annoying, but this hotel was way better than I expected it to be anyways.
But the best part of this experience was the restaurant called the Green Mill Restaurant located at the end of the hotel lobby. Anthony was a splendid bartender / waiter and made sure that we had everything we needed for a fantastic dinner with drinks. The food was absolutely AMAZING! I loved everything I ate here.
The only other annoying part of my stay was the Green Mill Restaurant morning staff was pretty crabby and rude. I didn't let it ruin my day though. It was still a great stay despite a couple of unhappy waitresses!
November 25, 2013