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Rated 4.0 out of 5 by 105 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed and great service. Everything was great other than the breakfast. Had bought the package where get two discount vouchers for breakfast. Went to the restaurant the next morning ... had to wait for 15 to 20 minutes to be seated ... another 15 to 20 minutes to be acknowledged by a server/waiter ... ordered coffee ... waited another 15 to 20 minutes ... finally brought an empty cup with no coffee ... waited another 15 to 20 minutes for the coffee ... never showed up so left ... went across the street to Perkins. The desk clerk did discount the room the morning we left to compensate for our experience with the breakfast. August 18, 2014
Rated 5.0 out of 5.0 by Great Stay in Kansas City Stayed at the Overland Park hotel for 4 nights. Staff was great, room was huge (stay in the tower portion!) and very nice. Easy access location to the interstate/highway. August 17, 2014
Rated 5.0 out of 5.0 by Very new and clean Loved the pool area, it was kept very clean, lobby area was clean, room was very nice, I would stay here again August 14, 2014
Rated 3.0 out of 5.0 by Clean but hot tub closed too early The room was clean and the bed comfortable. Good location The hot tub closed at 10:00 pm, even on Saturday night. It would be nice to have it open later. August 13, 2014
Rated 4.0 out of 5.0 by Decent hotel, would stay again I thought the hotel was pretty good, I initially went to a holiday inn that was closed because it showed up on my map search. I suggest that you try and remove it. Like I said hotel was pretty good and I would stay there again. The next night I stayed at the HI in Joplin, MO and that was one of the worst hotels I have ever stayed at. I'm sure it is a different owner but it was really bad. Ryan August 8, 2014
Rated 4.0 out of 5.0 by Nice comfortable and clean Very clean, and comfortable. Helpful staff. Bummed about not having free continental breakfast.....i honestly live for a bowl of cereal in the morning. lol. Restaurant had great pizza! August 6, 2014
Rated 4.0 out of 5.0 by Love the remodeling on hotel. Would be nice to have a continental breakfast offered for guests. Saw many guests leaving to go get breakfast. Hotel is quiet and slept well. August 3, 2014
Rated 5.0 out of 5.0 by Holiday Inn Overland Park-West: Always consistently good I've stayed at this hotel many times, starting years ago, even before I became a Priority Club / IHG Rewards Club member. Every time, staff have been courteous and attentive and the room is clean. The location has been convenient for my needs and I have enjoyed this particular hotel each stay. When taking the cost ($ and/or points) into consideration, it is an excellent value. Three small things of which guests should be aware: While there is a Green Mill restaurant attached to the hotel, it is only open for breakfast and dinner, NOT for lunch. So, you have to sort out alternate lunch options. Additionally, the only complete menus are located physically in the restaurant - the in-room menu and the website menus are far from complete and also list some things that are not available. Another possible point for improvement is partnering with an airport shuttle company or providing some recommendations on the hotel website. Prices do vary and hotel guests (myself included) are likely to be cost-conscious. For example, at the time of writing, getting to the hotel from MCI is $41 via Quicksilver shuttle and $54 via SuperShuttle, with other options being much more expensive. In the overall experience, these are three minor points, but they should be considered. July 31, 2014
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