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Rated 4.1 out of 5 by 162 reviewers.
Rated 5.0 out of 5.0 by Great staff, good food! I had two great interactions with the Staff at this hotel. For the first time at any IHG brand hotel, I received the room upgrade for my Platinum status. That happened without asking too. As I was looking for my room - the Sunday night maintenance person on 11/16 realized I was looking for the right direction. He did not just point me in the right direction - he walked me to my room. That included an elevator ride and a pretty good walk down the hall. I was very impressed. I ate dinner in the attached restaurant. I had buffalo wings and they really hit the spot. As hotel food goes, it was not expensive and the service staff was very friendly. I will have reason to be back in the area over the next couple of years and will stay here again. November 19, 2014
Rated 5.0 out of 5.0 by A great stay! Everything with our stay was good. We had no issues and appreciated the attentive service all around. November 18, 2014
Rated 4.0 out of 5.0 by Great Service I have stayed here now 3 times in the last month and I have found the staff to be very knowledgable with my direct billing. They have been very courteous and friendly at the front desk. The manager helped me get my priority club number into the records to get credit for my stays. November 11, 2014
Rated 5.0 out of 5.0 by It's what we have come to expect Friendly smiles, updated hotel, and convenient location as was located in the city proper. The room was great! New furnishings and well laid out. The wall mounted controls for the heating was a nice modern touch. The Green Mill is well known from our area of the world and our meals were prepared as we would come to expect. This is a well lit property located in a safe area. We enjoyed the staff and they were very helpful with anything we needed. November 10, 2014
Rated 3.0 out of 5.0 by In dire need of a redo. The rooms are small and almost clausterphobic. The room had a coffee pot, but no place appropriate to plug it in, except the night stand. The plug they expected you to use on the desk was under rated for the coffee pot by over 25% (5 amp coffee pot in a 3.2 amp max plug in the lamp). The bathroom was so small there was no vanity or counter top. I had to go back and forth to the desk for my toiletries. November 9, 2014
Rated 3.0 out of 5.0 by Mediocre stay The T.V. was in a position that made viewing almost impossible from any bed in the room. If I wanted to watch, I had to sit on a bench outside the bathroom. The pool was not an indoor pool, it was an indoor/outdoor pool and it was 40 degrees outside. We chose this hotel because of the pool. I wanted to swim, but it was too cold. The hot tub was not a better option. It was not hot, lukewarm at best. The ice machine on our floor was broken. There was no free continental breakfast. Our room was nice. It was very spacious with plenty of places to sleep. Everything was clean. November 5, 2014
Rated 5.0 out of 5.0 stay I was there for business and had some faxing and printing to do and the front desk was very willing and eager to help! November 5, 2014
Rated 5.0 out of 5.0 by fun night i was able to get in the room and set up and just relax with no hassle with my family. November 5, 2014
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