Rated 4.3 out of 5 by 247
Rated 5.0 out of 5.0 by LeavenworthandLugosi Very Clean, lot's of parking, and nice people here
We enjoyed our stay and liked the fact that there was a fitness center which well appointed. The lobby had nice televisions to relax and watch the tournaments that were airing as well.
April 22, 2015
Rated 5.0 out of 5.0 by Baker Man Bakerman
Very nice Hotel and staff. Room was very nice and clean.
April 21, 2015
Rated 1.0 out of 5.0 by MichelleB Disappointing Service
I don’t recall ever having a more unpleasant check in experience in all my travels. My husband and I arrived late after a baseball game and were greeted by a female (no name badge) who was mostly pleasant. I requested an upgrade since we are platinum IHG rewards members. (Typically when I make the reservation the upgrade is handled at that time but was not the case during this stay). The gentleman at the counter next to her (named Stacy) rudely interjected that there were no upgrades available, no apologies, no “let me check just to be sure”, just a matter of fact statement and it was evident he wasn’t in the mood to deal with weary travelers. He went on to lecture me on how the upgrade process worked and that I would not be getting on upgrade that night.
Let me be clear, I understand that upgrades are based on availability, so not getting the upgrade is NOT the issue. The issue is the poor customer service and the attitude of the gentleman upon check in.
April 20, 2015
Rated 5.0 out of 5.0 by maddiejoe1 Great room at agood price
This is a great place to stay it has clean room and a place to eat all at a fair price, my job brings me here several times a year and I do not have to get back out on the road, after working all day. I plan on bringing my wife here sometime as their are several place's to shop close by.
April 19, 2015
Rated 5.0 out of 5.0 by ThimbleCollector I say something NICE!
Nice place to stay. Enjoyed the bar and Green Mill. Clean rooms, friendly staff.
April 18, 2015
Rated 5.0 out of 5.0 by cperchanko Top Shelf Service and Great New Rooms!
We came for a wedding and were impressed with every aspect of the hotel. Service was great and the rooms were awesome!
April 16, 2015
Rated 5.0 out of 5.0 by Curly3 A quiet stay near the interstate
This hotel is right off the Interstate, yet far enough away that the highway noise is not bothersome. Rooms are of average size, including bathrooms. The bed and pillows were of high quality and provided an excellent night's sleep. The restaurant had a special for the night on deep dish pizza which was very good. We didn't use the pool or exercise rooms, as we arrived late after a long day on the road.
The only negative was the front desk clerk. She was overly reserved and not well versed on the area. A maintenance man had to direct us to the room and tell us how to get to the road we needed the next day. Perhaps she was new, but she was too reserved for this position.
April 15, 2015
Rated 3.0 out of 5.0 by Steve0424 Be Careful Party Room at top of hotel
Overall I rated this hotel a good value. However the top 8th floor is rented as a party room, and even on the 3rd floor we heard the loud music thumping well until the midnight hour. So if you want a place to relax and get some rest make sure you contact the hotel and see what type of reception they are hosting. The night of our stay the party was for a very fortunate 16 year girl.
April 13, 2015