Rated 5.0 out of 5.0 by slmmc always good
I have stayed at this Holiday Inn several times in the past year for work, and everytime I have had friendly staff, clean rooms, and a relaxing atmosphere. The breakfast you can get in the attached eatery is great too. I will definately stay here again.
May 1, 2013
Rated 2.0 out of 5.0 by traveler14 Nasty run down room
The best part of my stay was the lady at the front desk who checked us in. The room was nasty and run down. The chair was broken with springs sticking out of the bottom of it. The bathroom was old and did not look clean. There was an inch of yuck behind the sink. The bathroom roof tiles were dirty and falling down. The couch in the main part of the room was uncomfortable and not pleasant to sit on. The carpet in the room was also disgusting!
I asked for another room and told the guy at the desk that I was NOT happy at all. He told me I was stuck with the room I had. I specifically asked for a room in the newer part of the building and was told they were all booked (which I found interesting because when I went back to my nasty room and called the hotel from my cell phone I was told that they had rooms available.)
Overall, I don't know how the rooms are in the newer part of the hotel but the rooms in the OLD part are NASTY! The carpet in the halls are worn and stained as well.
I've read other reviews that have the same feelings as me and I wonder if they were in my same exact room.
April 15, 2013
Rated 3.0 out of 5.0 by Steph4444 Was just fine.
We were in town for a soccer tournament so we didn't spend a lot time in the hotel. When we arrived, we were quickly registered and given a room. Immediately upon entering the room, we were assaulted with a strong musty odor. The smell didn't leave the room for the entire two days we were there, even with running the AC. The decor was recently updated and was quite nice. The beds were comfy and had 2 soft and 2 firm pillows on each bed.
The restaurant at the hotel was The Green Mill. We did not have dinner there, only bar apps. The chicken wings and nachos were very good. The breakfast buffet was not impressive.
The bar had a wide variety of beers on their menu but were out of several of the draft beer we wanted to order. Their bar menu had a beautiful picture of a Bloody Mary so I ordered one. It came in a plastic water glass and was garnished with 2 tiny olives, not the cheese, pepperoni, pickles and celery in the picture. I didn't expect it to be exactly like the picture but really? 2 tiny olives?
My overall rating for this hotel is just average however it was an OK place to crash after a day of watching soccer.
April 12, 2013
Rated 5.0 out of 5.0 by Rossi1980 Exceptional Suite
Very nice location, spacious suite, & friendly staff!
March 19, 2013
Rated 5.0 out of 5.0 by Grandapa68 Amazing!!!
when we visit Lenexa we always book at this location.,
Ijust have one word for you folks "AWESOME"
February 28, 2013
Rated 5.0 out of 5.0 by KellyLynnSTL Great Location & even better staff!
Great location & awesome staff. The staff are friendly, helpful and make me feel at home during my stays. Stacey is especially helpful & friendly.
February 10, 2013
Rated 2.0 out of 5.0 Serious Infrastructure Issues
As we noted on our TripAdvisor review, it rained during our stay and, when it did, water EXPLODED into our room (and several others), drenching the place. We were told by a staff member this happened because recently the wall and roof had separated and water was able to run inside unimpeded.
Fortunately, a very nice employee helped us get our things into the hall. However, in our next room the subsequent weather change to snow also paid us a visit, blowing in through a window/wall seal that didn't. We were given warning this time, however, by the fact that when the wind began to howl, the gap created a very shrill whistling sound.
The air conditioner kept cutting on all night, in spite of our best efforts to convince the system's thermostat that it was well below freezing outside.
Also, the room's refrigerator was on the fritz, but that was small potatoes compared to the other issues.
This is all so unfortunate, as the staff is superb and doesn't deserve to be associated with so many capital improvement issues.
However, until some substantial improvements are made, we can't recommend this property to anyone except the Overland Park building inspector and a good general contractor.
February 3, 2013
Rated 5.0 out of 5.0 by Robbie123 always excellent
I look forward to staying at this property. The level of guest service at the front desk is wonderful. The rooms are always clean and welcoming.
The restaurant has upgraded since my last visit and the food is very good.
January 19, 2013