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Rated 4.3 out of 5 by 248 reviewers.
Rated 5.0 out of 5.0 by Great Hotel Experience! My family stayed over the weekend and the hotel was booked solid but you wouldn't have been able to tell. The service was great, staff very friendly, and our room (suite) was perfect for my family. The internet service was fast and reliable, pool very clean, in fact, all the amenities were very well kept. My next trip to KC, I will be staying here again. April 23, 2015
Rated 5.0 out of 5.0 by Very Clean, lot's of parking, and nice people here We enjoyed our stay and liked the fact that there was a fitness center which well appointed. The lobby had nice televisions to relax and watch the tournaments that were airing as well. April 22, 2015
Rated 5.0 out of 5.0 by Bakerman Very nice Hotel and staff. Room was very nice and clean. April 21, 2015
Rated 1.0 out of 5.0 by Disappointing Service I don’t recall ever having a more unpleasant check in experience in all my travels. My husband and I arrived late after a baseball game and were greeted by a female (no name badge) who was mostly pleasant. I requested an upgrade since we are platinum IHG rewards members. (Typically when I make the reservation the upgrade is handled at that time but was not the case during this stay). The gentleman at the counter next to her (named Stacy) rudely interjected that there were no upgrades available, no apologies, no “let me check just to be sure”, just a matter of fact statement and it was evident he wasn’t in the mood to deal with weary travelers. He went on to lecture me on how the upgrade process worked and that I would not be getting on upgrade that night. Let me be clear, I understand that upgrades are based on availability, so not getting the upgrade is NOT the issue. The issue is the poor customer service and the attitude of the gentleman upon check in. April 20, 2015
Rated 5.0 out of 5.0 by Great room at agood price This is a great place to stay it has clean room and a place to eat all at a fair price, my job brings me here several times a year and I do not have to get back out on the road, after working all day. I plan on bringing my wife here sometime as their are several place's to shop close by. April 19, 2015
Rated 5.0 out of 5.0 by I say something NICE! Nice place to stay. Enjoyed the bar and Green Mill. Clean rooms, friendly staff. April 18, 2015
Rated 5.0 out of 5.0 by Top Shelf Service and Great New Rooms! We came for a wedding and were impressed with every aspect of the hotel. Service was great and the rooms were awesome! April 16, 2015
Rated 5.0 out of 5.0 by A quiet stay near the interstate This hotel is right off the Interstate, yet far enough away that the highway noise is not bothersome. Rooms are of average size, including bathrooms. The bed and pillows were of high quality and provided an excellent night's sleep. The restaurant had a special for the night on deep dish pizza which was very good. We didn't use the pool or exercise rooms, as we arrived late after a long day on the road. The only negative was the front desk clerk. She was overly reserved and not well versed on the area. A maintenance man had to direct us to the room and tell us how to get to the road we needed the next day. Perhaps she was new, but she was too reserved for this position. April 15, 2015
  • 2015-04-25T12:04:52.789-05:00
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