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Rated 4.0 out of 5 by 103 reviewers.
Rated 5.0 out of 5.0 by Very new and clean Loved the pool area, it was kept very clean, lobby area was clean, room was very nice, I would stay here again August 14, 2014
Rated 3.0 out of 5.0 by Clean but hot tub closed too early The room was clean and the bed comfortable. Good location The hot tub closed at 10:00 pm, even on Saturday night. It would be nice to have it open later. August 13, 2014
Rated 4.0 out of 5.0 by Decent hotel, would stay again I thought the hotel was pretty good, I initially went to a holiday inn that was closed because it showed up on my map search. I suggest that you try and remove it. Like I said hotel was pretty good and I would stay there again. The next night I stayed at the HI in Joplin, MO and that was one of the worst hotels I have ever stayed at. I'm sure it is a different owner but it was really bad. Ryan August 8, 2014
Rated 4.0 out of 5.0 by Nice comfortable and clean Very clean, and comfortable. Helpful staff. Bummed about not having free continental breakfast.....i honestly live for a bowl of cereal in the morning. lol. Restaurant had great pizza! August 6, 2014
Rated 4.0 out of 5.0 by Love the remodeling on hotel. Would be nice to have a continental breakfast offered for guests. Saw many guests leaving to go get breakfast. Hotel is quiet and slept well. August 3, 2014
Rated 5.0 out of 5.0 by Holiday Inn Overland Park-West: Always consistently good I've stayed at this hotel many times, starting years ago, even before I became a Priority Club / IHG Rewards Club member. Every time, staff have been courteous and attentive and the room is clean. The location has been convenient for my needs and I have enjoyed this particular hotel each stay. When taking the cost ($ and/or points) into consideration, it is an excellent value. Three small things of which guests should be aware: While there is a Green Mill restaurant attached to the hotel, it is only open for breakfast and dinner, NOT for lunch. So, you have to sort out alternate lunch options. Additionally, the only complete menus are located physically in the restaurant - the in-room menu and the website menus are far from complete and also list some things that are not available. Another possible point for improvement is partnering with an airport shuttle company or providing some recommendations on the hotel website. Prices do vary and hotel guests (myself included) are likely to be cost-conscious. For example, at the time of writing, getting to the hotel from MCI is $41 via Quicksilver shuttle and $54 via SuperShuttle, with other options being much more expensive. In the overall experience, these are three minor points, but they should be considered. July 31, 2014
Rated 3.0 out of 5.0 by good location, noisy room, very small bathroom and shower The location is excellent and the suite room was large and comfortable, room noise from room above was excessive. The bathroom was small. I was not recognized as a IHG member. The front desk was not as friendly as I am accustomed to being. On at least two occasions I called the front desk and no one ever answered the phone even after letting it ring over 30 rings. Not a terrible stay or anything but just not the level of service I am accustom to from Holiday Inn. July 30, 2014
Rated 3.0 out of 5.0 by Average wasn't over the top, just ok. Bathroom very small, tub wouldn't drain. Restaurant didn't have very good hours, closed early not open late for room service. trying to remodel rooms so ok on that. outdoor pool nice! July 29, 2014
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