Rated 4.2 out of 5 by 151
Rated 3.0 out of 5.0 by Matt223 Not what I was expecting from Holiday Inn
I booked this hotel for my birthday, when I arrived it was great, the day staff were wonderful. After this is quickly went down hill. The room key(s) did not work the FIRST time, The SECOND time they gave me a king with two adult men to share the room when I booked a double bed, The THIRD attempt they finally got a room with working keys and two beds. After this we went down to eat dinner and enjoyed a meal and a few drinks. What ruined the evening was the new restaurant manager came by and kicked our chairs telling us to get out at exactly midnight when we still had not yet received our check to pay our bill, I believe due to the large amount of people in the bar area with a wedding party that was also present. It is NOT acceptable to treat any patron like this! It was only her 4th night on the job and I hope it will be her last as we complained to the front desk management. (The front desk manager was sympathetic and said it would be dealt with)
This is a beautiful property and a lot of good people probably work here, but the bad apples need to be purged!
August 27, 2014
Rated 4.0 out of 5.0 by Rabbs Great Hotel - Waterpark needs attention
Great Hotel - Awesome Staff - Very Friendly. Hotel room and parking clean and well lit. The Waterpark needs a lot of attention, as it is getting older and not maintained very well. Everything is showing its age and looks dirty. I was impressed with seeing them perform the chlorine tests.
August 27, 2014
Rated 5.0 out of 5.0 by HCA45 Better than I expected
Great room, good nights sleep, very clean, - but expensive for the remote area.
August 25, 2014