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Rated 4.3 out of 5 by 233 reviewers.
Rated 4.0 out of 5.0 by Clean, comfortable hotel but rough around the edges The staff let down this hotel. Customer care was poor, language difficulties prevailed. We had booked a twin room but were given a double. On reporting this, we were then given a twin but this had to be altered to executive status. Staff did not tell us anything about breakfast arrangements or the existence of bar meals. There were no obvious menus ih the room. On the plus side, the room was clean and comfortable and the breakfast was excellent. We would stay here again but hope customer care will improve. August 19, 2014
Rated 4.0 out of 5.0 by Improperly Trained Staff Sadly people seem to be interfacing with the public without proper training. Inconsistency in pricing drinks and preparing drinks can be frustrating. For example a shandy with soda water is not nice. Paying a different price for the same drinks is not nice. Being disturbed when you have a do not disturb sign is on the door is not nice. Clearly pointing out to room cleaners that the room should be made the same every day, clearly no check list to ensure this happens. Bar staff who press different buttons every night means that on paper the same drinks that you drink every night, are not the same when you pay for them. All training issues. August 19, 2014
Rated 2.0 out of 5.0 by i expected better I was was very disappointed with the hotel, food when ordered room service was cold, my burger was red on the inside when I complained about it being under cooked the kitchen said I must of ordered it that way yet it doesn't give you the options of how well cooked you want the burger on the menu. The carpet I wouldn't walk around on barefoot as it wad covered in clumps of dust and other peoples hair. I left a bit of mud in the room and it was there the whole four days I was there unmoved. Very disappointed August 18, 2014
Rated 5.0 out of 5.0 by comfortable hotel would recommend for people wanting an easily accessible hotel with good facilities August 18, 2014
Rated 5.0 out of 5.0 by Comfortable room/bed This Holiday Inn is very nice well positioned near bus for access to Oxford. Rooms had just been refreshed and the bed was very comfortable. The breakfast has a lot to offer. Complete English breakfast. Very good choice if staying in the area. August 18, 2014
Rated 5.0 out of 5.0 by confortable and clean hotel a good hotel clean and close to Park and Ride to Oxford August 16, 2014
Rated 5.0 out of 5.0 by Very friendly A very pleasant and comfortable stay. Very friendly staff all round, and an excellent breakfast choice. Would thoroughly recommend . August 13, 2014
Rated 5.0 out of 5.0 by Holiday Inn Oxford It was a very comfortable stay, even though I had to make a hospital visit during my sty. The staff were extremely helpful. August 13, 2014
Rated 5.0 out of 5.0 by Lovely relaxing break Lovely staff-very friendly Good location . Park and ride nearby-very reasonable Very clean hotel Great feel about the place Fantastic gym and swimming pool Spa treatments lovely too. Thank you very much August 12, 2014
Rated 5.0 out of 5.0 by Excellent stay This was the first time we had stayed at this Holiday Inn, it,s location very close to the Park and Ride bus service was extremely handy. On arrival we were greeted by a helpful, cheerful member of staff, presented with our room cards, given direction to the hotel amenities, followed by a very helpful bus timetable. The lady who served our coffee, was full of information about Oxford, where to get off/on the bus and a few helpful hints allowing us to get our bearings. The whole experience was positive and we could find nothing negative to say about our stay. August 10, 2014
Rated 5.0 out of 5.0 by good hotel The hotel is located next to a Park and Ride facility (Pear Tree) with bus connections into the city every 15 minutes. We found it very relaxing to park our car at the hotel for the duration of our stay and use this facility without the stress of finding a car park within the very busy city area. The hotel staff are very welcoming and efficient, whilst the hotel accommodation is of a good standard. Would highly recommend this hotel for anyone wishing to stay in Oxford for either business or leisure purposes. August 10, 2014
Rated 5.0 out of 5.0 by Great experience Overall a fantastic two nights. Our check in experience was a real pleasure; warm and friendly greeting and excellent interaction with whole family. Only tiny downside was that dining room did not have our reservation made then. However with a young family we were early and easily accommodated. We used the pool next door and was the main reason for choosing this hotel in the area. It was great for our needs. The standard of food was good and again complemented by friendly and welcoming staff both at dinner and breakfast. Being really picky there was some small areas in the room which were dusty but no great shakes. The signage off the roundabout at A34 could be clearer/bigger and watch out for gentle KFC aromas in car park if wind blowing in wrong direction! Highly recommended and nothing to fault at hotel. August 6, 2014
Rated 5.0 out of 5.0 by Relaxing stay in a friendly, professionally run hotel. Second stay in this hotel in three months. Very convenient to the Park and Ride into Oxford and secure parking. Very enjoyable stay. August 5, 2014
Rated 5.0 out of 5.0 by Excellent hotel We enjoyed two nights stay in this very well run hotel, we had only booked B&B but after the breakfast we decided to have our evening meal as the surroundings were very nice, the staff very attentive and the food quality and price very reasonable. Oxford city centre was only a short park and ride away, the park and ride pick up point was within easy walking distance from the hotel. We also used the excellent swimming pool etc which added to the overall excellent experience of this hotel stay. The room was large/bright and well air conditioned and as it was 25deg outside this made our sleeping experience wonderful. We will use this hotel next year when we visit this lovely area again. Well done to all the staff. August 2, 2014
Rated 5.0 out of 5.0 by Clean and very good location We stayed in executive room and found nice interior. Also the bathroom, because we are particularly picky on that. Shower curtain is new and the white nuance made a clean feeling. Except the shower tube is abit short. Staff were friendly and helpful, maybe at first I felt that you don't exactly prefer guest with exceptionally large amount of luggages. :D Overall we found it very satisfied with the assistance that the staff can and willing to offer. We are very grateful and looking forward to stay with you again. August 1, 2014
Rated 3.0 out of 5.0 by Excellent Service The front desk was exceptional; clear, fast and with a smile. I needed a couple of things sorted out, they were handled well and left me feeling I would come back if in the area again. July 31, 2014
Rated 4.0 out of 5.0 by Easy Oxford access A friendly ,yet professional atmosphere, in a well maintained standard hotel,which befits a modern business/leisure criterion. July 31, 2014
Rated 5.0 out of 5.0 by Clean, Modern Everything you need for a comfortable relaxed stay is here. Friendly welcome, clean comfortable room, good facilities and a great breakfast (available until 11 a.m). Only 5 mins on bus to City Centre, definitely recommended. July 30, 2014
Rated 5.0 out of 5.0 by Relax in Oxford On first arrival we were a little disappointed to find the hotel on a roadside services site however once inside the hotel our concerns were gone. The hotel and the staff were excellent - warm and welcoming. Another bonus was that the Park July 30, 2014
Rated 3.0 out of 5.0 by Too expensive for an ordinary hotel For these prices you'd expect something more. Room's generally OK, but bathroom was very cheap and plain. Also, bathroom lights too bright for a night-time visit. Got a room in the ground floor just around a corner of a main entrance and absurd noise levels in the evenings. Parking OK, internet slow but stable July 30, 2014
Rated 5.0 out of 5.0 by All was well Only niggle that we had was that both door cards failed, at different times so not a real problem July 29, 2014
Rated 5.0 out of 5.0 by A comfortable stay @ Being home i recommend this hotel to everyone for a comfortable stay July 29, 2014
Rated 4.0 out of 5.0 by Great overnight stay We stayed here as we were attending a Staff Summer Party and the Hotel was very close to tbe vacinity. Although check-in seemd to take a long time, the Reception Staff were welcoming and helpful with any enquiries. Our room was spacious and clean and the bed very comfortable plus lovely toiletries. I was really looking forward to a relaxing time in the pool but unfortunately, being the Summr holidays, there was a lot of children in there which made this impossible. However, the jacuzzi was welcoming and also very clean. I've seen some others in my travels that weren't! Breakfast, although buffet style, was good with plenty of choice and variety. I would recommend this hotel to everyone who uis passing this way. July 29, 2014
Rated 3.0 out of 5.0 by good location even though it is on a roundabout We choose this hotel as we wanted to be near Oxford and we didn't want the hassle of finding parking etc within the town. It was a pleasant surprise as the location was quiet although it is on a roundabout, Parking was good, staff were all very pleasant and the hotel has a pool too which in the hot weather is very welcome. We had dinner in the hotel and Juan was very nice and went out of his way to welcome you and make you comfortable. The food was good and we all thoroughly enjoyed it and that is unusual for my daughter as she usually has to find fault with something. There is a little waitrose nearby which is handy for the newspapers and bits and bobs needed for a day out. July 24, 2014
Rated 5.0 out of 5.0 by Highly recommended if you had a long flight and traveling north We felt truly welcomed, from the front desk making sure we had a good 'upgraded' room #we are gold member#, to helping us to make reservation for dinner, and a free Starbuck coffee just before we left. Sleep is good, and would help if the pillow is firmer that we are used to. Location is also very easy to take to Oxford city center, and getting into motorway the next day. We would recommend a short stopover, or if you want to visit Oxford. July 23, 2014
Rated 3.0 out of 5.0 by Internet The primary reason I choose to use Holiday Inn was for the Internet service. I was there on Business and it was important that I had access to Internet. I was told this would be free since I was a member. However, the free service was less than adequate. I could only connect 2 devices and then it locked me out for anything additional. I had a phone, a tablet and a laptop. And if my wife and daughter was there, it would be another 4 devices. I had to spend my time troubleshooting the issue with the staff. Once I was connected again the bandwidth was not sufficient. This forced me to stay at the office for extended periods since I could not work from my room. I realize that I could have upgraded my connection, but the rates were ridiculous and was not in my budget. I am not sure I will be returning as there are more better options available in that area. July 21, 2014
Rated 5.0 out of 5.0 COmfortable bed and great service I used this hotel because of a good experience on a previous visit: it was up to the same standard, and I would definitely use it again, and recommend it to other people. July 18, 2014
Rated 3.0 out of 5.0 by ROOM 123 DONT EVER STAY IN THIS ROOM THE BARRIER WILL KEEP YOU AWAKE ALL NIGHT AS SOME CARS BELIVE THAT REVING THE ENGINE AND BEEPING THE HORN WILL MAKE IT RAISE QUICKER.. ALSO BRING YOUR ALARM AS ON THE 2ND DAY THEY DIDNT CALL BUT IT DIDNT MATTER AS I WAS AWAKE DUE TO BARRIER.............. July 16, 2014
Rated 5.0 out of 5.0 by Comfortable room, nice food, friendly and helpful staff My wife and I thoroughly enjoyed our brief stay at the Holiday Inn Oxford. We were meeting up with other family members, who were also staying there and the facilities for that were excellent. We liked the food, the courteous and friendly service, and the comfortable, pleasant room. Highly recommended! July 16, 2014
Rated 5.0 out of 5.0 by Modern convenient hotel This was a last minute booking after a long week. The hotel was easy to locate, parking at the front door, quick check in to a large, clean, quiet room with internet, and a full hot breakfast the next day - and with pleasant staff. I would stay there again. July 15, 2014
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