Rated 4.3 out of 5 by 244
Rated 4.0 out of 5.0 by MikelB Great staff, awful after dinner coffee
Just an overnight but impressed by friendly helpful staff and room to the normal Holiday Inn standard. Food was ok but the coffee after dinner was truly abysmal, I think calling it coffee is an offence against the Trades Description Act. I can cope with most things but I couldn't drink this horror. Strange because the coffee at breakfast is fine!!
October 22, 2013
Rated 5.0 out of 5.0 by Heli1 Excellent
Very clean, wonderful hotel. Faultless. Holiday inn has never let me down. Always impressed
October 17, 2013
Rated 3.0 out of 5.0 by HGodf Good spa facilities, shame about it's booking system
Overall we had a good stay but I was disappointed & annoyed that, despite having sent an email to book a massage for my Mum's birthday the following day & requesting a reply, I had to chase up the spa myself. I discovered the day of arrival that the email had been received but noone had replied. Consequently, I couldn't book the treatment I wanted. An apology would have been the least I expected. I chose this hotel for the facilities but felt let down by this. Otherwise, staff were generally very friendly. I'm glad I didn't book the 15£ breakfast buffet as it seemed pretty basic for the price.
I was also disappointed to discover it was situated on a service station.
Note to the hotel: I chose this hotel specifically for it's spa but you need to improve the booking online service. Not replying to customer orders is simply not expected from a large chain. .
October 16, 2013
Rated 4.0 out of 5.0 by shamus1 great location, friendly service
From initial contact at reception desk through to leaving next day this felt like a hotel team who wanted to make staying here a good experience.
October 9, 2013
Rated 5.0 out of 5.0 by susie5555 Great value and convenient for the city centre
Stayed for a weekend city break. Welcomed as priority club member. Park and ride on the door step is only £2_40 return and very regular. Rooms and service great, very friendly and professional staff. Lovely breakfast - highly recommended.
October 2, 2013
Rated 4.0 out of 5.0 by malcolm4560 Mostly excellent
Conveniently located to access Oxford and to escape it. Quiet rooms, clean and modern with excellent, well-informed staff. The only negatives are that wifi is not free despite what the adverts say, and the toilet rolls are horribly cheap!
October 2, 2013
Rated 5.0 out of 5.0 by beersheba Great experience
Really friendly, efficient staff that made our stay a great experience.
September 24, 2013
Rated 4.0 out of 5.0 by littemoangel enjoyable easy visit.
Easy to find, well placed for park and ride into oxford city centre and to Blenheim Palace horse trials where we wanted to go, Easy booking check in and breakfast .
September 20, 2013
Rated 5.0 out of 5.0 by AndyUK Great service and really easy check in
Really friendly staff in this well run hotel
Lots of small things made this a great stay here.
Effortless check in, recognised as priority club, upgrade, extra drink in the room
Will be back next time I'm in oxford
September 8, 2013
Rated 5.0 out of 5.0 by mgtc1550 Hotel & Staff
The hotel and staff were excellent very friendly . The restaurant was service and food terrible . Very expensive .
September 8, 2013
Rated 3.0 out of 5.0 by osiris15 Smoking problem.
I know it is a disgusting habit to many, but I do smoke. I only chose this hotel as they had smoking rooms available. My booking dates coincided with the no smoking policy now in place. I was offered a free upgrade to an executive room and free welcome drinks as a good will gesture. I was also told I could not get a refund as I booked online! I don't want to sound ungrateful, but I was not offered a welcome drink when I arrived and after looking at images online of the standard room compared to the executive room, I think the only difference was a threadbare dressing gown and a chunky Kitkat! When I checked in the guy at reception was very friendly. I asked where I could smoke outside the hotel and he said "not anywhere, over there" and pointed to the car park. The next day, I thought I saw people smoking on their patio and asked once again at reception (I spoke to a different man) where I could smoke. He informed me that I could smoke outside the hotel entrance and there was an ashtray there. Also I could smoke on the patio. Everything at the hotel is expensive, everything. £3.05 for a mug of tea at the bar.
The bed was so comfortable, it was very clean and the staff were very friendly.
September 7, 2013
Rated 5.0 out of 5.0 by Maximan Oxford Limits
This whole experience from booking to staying for two separate nights was very good indeed. The reception staff were very pleasant and also very helpful. Our rooms on the fourth floor were quiet, extremely clean and very comfortable. The close proximity to 'park and ride' was very helpful even though we had a hire car. We would certainly recommend this hotel for Oxford itself or surrounding areas.
September 5, 2013
Rated 4.0 out of 5.0 by Phil0011 Convenient to oxford city centre
Clean,comfortable and convenient.
Very friendly, helpful staff
Breakfast too expensive as was the wifi
September 3, 2013
Rated 5.0 out of 5.0 by ralph101 really relaxing stay
Even though we only stayed for two nights we felt we had had a really great break. The pool and spa facilities were an amazing bonus and nothing was too much trouble for the staff on reception. The room was really cosy and very clean. Great to be so close to park and ride and waitrose too!
September 2, 2013
Rated 4.0 out of 5.0 by Whistleblower All OK
Hotel staff are very friendly & ambiance is good. Have out of date Priority Club offer posters up all around so that should be looked at by the Manager. Bedroom clean & well appointed. Pool leisure facilities all good. Food at breakfast was OK, usual buffet-fare under heat lamps; no marmalade anywhere for toast etc. As a Priority Gold Plus member I wasn't offered 500 pts or a drink at the bar... so that was disappointing. Overall... a good location & good hotel.
September 2, 2013
Rated 4.0 out of 5.0 Relaxing weekend
All staff were very helpful and friendly. The weekend was relaxing, which was what we wanted.
August 30, 2013
Rated 4.0 out of 5.0 by Daisy27 Great hotel
We booked a last minute trip to Oxford, this hotel was great as next to the park and ride so very quick and easy to get in to the centre. Only downside was that we were not there long enough to enjoy the wonderful facilities!
August 30, 2013
Rated 5.0 out of 5.0 by Lezmundo Peartree Roundabout Oxford
I would recommend this hotel to anyone wanting to visit Oxford town or Bicester Village. It has the ideal location for both and is super comfortable. It has a spa and a pool too. I've been twice now and would definitely go again.
August 28, 2013
Rated 5.0 out of 5.0 Best stay in a hotel
The hotel was beautiful. The executive room we stayed in was lovely, clean and very comfortable. The complimentary drinks & toiletries were a nice touch. The staff were very nice & helpful too. 5 minuets drive from Oxford town centre as well.
August 28, 2013
Rated 3.0 out of 5.0 by Roghux Acceptable and functional
Restaurant service did not meet the extended verbosity on arrival.
August 27, 2013
Rated 4.0 out of 5.0 by TravellingCanuck good modern hotel
I stayed twice at this Holiday Inn Express during a recent visit to Oxford. New, well appointed with good service. Good access to Oxford by bus. Internet service costs are scandalous.
August 24, 2013
Rated 5.0 out of 5.0 by JAMM4 Great location great hotel
Whilst visiting my sister last week in Oxford, my parents and myself chose to stay at the HI Oxford. The check in process was very professional, the best i have had in a HI hotel. Everything was explained about the hotels facilities, as a Priority Club member a free newspaper was offered, and either a welcome drink or extra points. I was then really impressed to get a call from the person who had checked me in to check if the room was to my satisfaction, again never had this before and I have stayed in many Holiday Inn's over the years. Swimming Pool was excellent friendly staff on the reception very clean, although I did not use the Gym new equipment was been delivered when I left the fitness center. The location was really good right next to the park and ride for Oxford city center which was very good taking under 15 mins right into the center at a really low price. Well done all at the Holiday Inn Oxford!
August 19, 2013
Rated 5.0 out of 5.0 by gluay Amazing service & staff
Once again a good trip made all the better by the wonderful staff at this hotel. Ian at the front desk is a real asset to the hotel.
August 18, 2013
Rated 3.0 out of 5.0 by Becketts Good base for visiting Oxford
Stayed here for 1 night. Booked on a last minute deal. Room clean and comfortable , however in need of updating. Had I paid the full price would have been disappointed. Bar area nice for relaxing with outdoor patio areas. Staff friendly . Restaurant lacks atmosphere.
August 17, 2013
Rated 5.0 out of 5.0 by Imran724 Excellent service, comfortable room
Excellent service and comfortable room, great atmosphere and very friendly staff.
August 17, 2013
Rated 5.0 out of 5.0 by natbites Friendly & helpful staff
My stay was not business or pleasure but visiting someone in hospital, The staff were very friendly & helpful although service was a little slow in the restaurant and bar at times. The facilities were excellent and were used a lot. The room was excellent, comfortable beds, clean and the air conditioning was a god send as the weather was really hot when I stayed. The only negative I have is that you are charged for connecting to the WiFi.
August 7, 2013
Rated 5.0 out of 5.0 by Scouser54 Great location with Park & Ride on doorstep
Booked in for a 4 day break and picked the Holiday Inn because I have never been dissapointed with previous hotels and its close proximity to the Park and Ride. Reading up on Oxford, parking appeared to be difficult so the P & P was excellent with a very frequent service right into the City. The gentleman on reception who checked us in was excellent, helpful and polite - all the things you would want (but in some places you don't get). We had a twin bed room which was spacious, spotless and quiet. We heard nothing from rooms either side or the corridor. The maid service was excellent - the room looked fresh each day. The air con was brilliant as we picked a very hot (30c+) weekend to stay but thanks to that we were able to sleep in comfort. The hotel is clean, modern and welcoming with a very pleasant reception area. Unable to comment on the bar or restaurant but they both seemed very busy at night so that would indicate to me they must be ok. I will try on my next visit !
August 6, 2013
Rated 5.0 out of 5.0 by mike1911 excellent service and exceptional staff
Booked in for two nights to visit oxford. staff and recepionists were very helpful and friendly and made us so welcome we stayed another night. Hotel is only a short walk to park and ride which has frequent bus service to city centre (20 mins). Ideal location for stress free visit.
August 5, 2013
Rated 5.0 out of 5.0 by Lwood2307 Great meeting, hotel and staff
Attended the hotel for a meeting, service was great, breaks and lunch were delicious and in the morning the staff at breakfast were accommodating and helpful . Would recommend to anyone, and already have.
August 5, 2013
Rated 5.0 out of 5.0 by Chris212 Great stay
Lovely hotel stayed before would recommend good for visiting Oxford, Park and Ride few minutes walk from hotel staff, accommodation,food, cleanliness all excellent
August 1, 2013