Rated 3.4 out of 5 by 86
Rated 4.0 out of 5.0 by FrankG Comfort
Room was very well apponted and extremely comfortable.with a view across to the bustling environs of the Gare de L'est. Situation was extremely handy for transport, especially the Metro.
We hope to return before too long
June 9, 2013
Rated 3.0 out of 5.0 by di110nsr0ck great location, poor beginning of stay, but got better
Was not checked in to Priority Club floor, room was on noisy/loud side of building. Staff not interested in helping change rooms. We had to keep door/window closed all the time.
No mini-fridge, one small bottle of water offered for whole stay!
Over all good staff service and excellent breakfast, fabulous location - spent most of our stay out and about and not at hotel
June 9, 2013
Rated 1.0 out of 5.0 by Crabbit66 Not what I expected
Having been a fan of Holiday Inns in the past, I was very diappointed in my recent stay. I didn't feel we were provided with an acceptible level of service, or received value for money. There was a real safety issue particularly with regard to children in the room that in which they were staying. Children were not really catered for, although there were quite a few there. The complaints that we made at the time were only partly resolved. Since our return, I have been in touch with Customer Services who promised a response within 48 hours. After 5 days, having heard nothing, I phoned again to be told that I had been awarded a number of points as recompense. I am still puzzled about how I was supposed to know this when no-one bothered to tell me although you had both my mobile number and my email address.
June 8, 2013
Rated 3.0 out of 5.0 by ruedwolf Wurde doppelt abgerechnet und keine Antwort
....doppelte Belastung bei CC, keiner reagiert.
Zimmer eineigermaßen o.k.
Gute Lage nur 3 MInuten vom Gare De L´est.
Unklarheiten bein Internetzugang und der ist sehr schwach, mind. in meinem Zimmer.
Personal an der Recepition teilweise sehr schwach.
June 5, 2013
Rated 4.0 out of 5.0 by oinksy Good location
The hotel is located just in front of the stairs up from the metro ! And directly opposite the Gare d'lest which is very useful if you plan on using the TGV to go to any other parts of Europe or even France. Just a short walk to wonderful eateries as well.
June 4, 2013
Rated 3.0 out of 5.0 by DCJimmy Not my favorite HI property
You cannot get a better location, across the street from Gare De L'est and 2 blocks from Gare du Nord. But the property needs some work. No recognition at Check-In of Platinum status, the employee seemed very new and confused. But my main issue, is the hotel has NO WiFi except in the Lobby. Really?? Are they so unwilling to spend the money for WiFi service? This is rather unprofessional and embarrassing in the year 2013. My room was rather worn down, the furniture is old and not well maintained. If you need a good location, and the prices are not too bad then it's OK. But I would only rate this property about 2 1/2 stars.
June 3, 2013
Rated 5.0 out of 5.0 by Alteano1965 Good location, good service
We were very happy with our stay at HI Gare d' east. Reception staff very attentive, room clean and tidy. Coffee maker in room did not work well and was replaced immediately, on departure forgot my PC charger, and was kept by the housekeeper until I could collect.
A BIG plus point is that WI-Fi internet is free, maybe other hotels could learn a lesson.
June 2, 2013
Rated 2.0 out of 5.0 by Anna2013 Great General Manager
upon arrival at the hotel our bag was stolen within 20 min. which spoiled the begining of our holiday. and as the general manager wasn't it none did anything that day on our request to see the video the receptionist didnt have a key to get to the room where CCTV was kept.
I have to praise the General Manager who next morning sorted everything out! Thank you for getting our holiday back on track!
May 31, 2013
Rated 3.0 out of 5.0 by Palm68 Breakfast
Poor service, not enough sitting places and space. Most of the food plates were empty.
May 26, 2013
Rated 5.0 out of 5.0 by ElizabethBr Service
The service received was excellent. The room was clean and comfortable.
May 18, 2013
Rated 4.0 out of 5.0 by robtob73 Great for a short term stay !
Great location, nice, but small rooms, bed are ok.
May 17, 2013
Rated 5.0 out of 5.0 by DavidH13 Clean and Comfortable
Good clean and comfortable room.
Breakfast area a bit cramped.
Good location close to station
May 17, 2013
Rated 4.0 out of 5.0 by FFM60439 Perfect location when arriving by train at Gare de l'Est
Just opposite the Gare de l'Est with a Metro station entrance right at the door step.
Had a room on 6th floor facing Gare de l'Est. This is a good option as Rue 8 Mai 1945 is not very busy and not noisy. Instead the view was great. And I enjoyed the French windows and the little balcony very much.
Room is quite small, which is normal in Paris. The double bed was comfy and there is a choice of different pillows. I liked the tea and coffee making facility very much and the lack of a fridge was no problem for me.
Bathroom was small but still appointed with a (ridiculous small) bath tub which was quite slippery. Why not fit a nice walk-in shower instead?
All in all a very good experience and certainly my first choice for my next trip to Paris.
May 12, 2013
Rated 4.0 out of 5.0 by JAMbusiness13 Good place
Location, quality of rooms, staff and service, everything's fine except the fact that there is no wi-fi in the room and that the internet access is thru a cable you have to pay indecent price for it. At that level of hotels, wi-fi has to be free of charge. For a business traveller, this is a reason for not choosing that kind of hotel.
May 5, 2013
Rated 3.0 out of 5.0 by Brendan Gare de Less.......
This property can be recommended only on a value for money basis: You get what you pay for.
Apple users beware! The abject lack of wi-fi in the room - with a cable connection that most Apple Mac users will not have the dongle for - was a real hindrance.
However, I can offer only compliments for the staff attitude and sincerity.
May 1, 2013
Rated 5.0 out of 5.0 by daniel212 Wifi
The hotel must have Wifi in all fo hotel, including rooms.
April 30, 2013
Rated 4.0 out of 5.0 by Tina300 Ver clean and comfortable.
This is the second time we have stayed here. At a small additional expense we had one of the executive rooms which had a large bathroom and a comfortable armchair as well as a very wide bed. Despite being so near busy streets , the room was very quiet indeed. There was an idiot-proof safe and plenty of good quality clothes hangers....most important! There was a full sized iron, a full sized ironing board, a hair dryer and a coffee making machine!
The hotel is also very close to the Gare del'est train station, metro , taxis and buses. It is also a short walk from Gare de Nord for the Eurostar arrivals and departures.
A lovely canal is another short walk away where there are interesting shops and very good restaurants.
April 22, 2013
Rated 5.0 out of 5.0 by rosymexico Good experience
I was there with my daughter last week (april 4- to 8). And it was a good experience. The hotel staff are friendly. The atmosphere is good and the location is very good.
April 13, 2013
Rated 4.0 out of 5.0 by meghan32 Across the street from Gare de L'est
This is a great place to stay, right by the Gare de L'est and around the corner from a hop on hop off stop! All the major sites are quite a ways away but the public transit is so close it didn't matter! There are tons of small cafes and bistros and restaurants on the block. The street is really busy but we couldn't hear a thing from our room. The rooms are small but should be expected in a city hotel but it was quite comfortable and the bathroom was great, not small either. The employees at the desk were helpful and friendly. The brochures in the lobby had a lot of great information on the sites. I would definitely stay here again.
March 31, 2013
Rated 5.0 out of 5.0 by travellingscotsman Ideal for vacation in Paris
The bedroom was clean, the breakfast was good, the location is central, the staff were helpful, the price was affordable, and we thought the hotel an excellent base for a vacation in Paris. We had a room overlooking the railway station, yet were not disturbed by any noise from the street below.
March 28, 2013
Rated 5.0 out of 5.0 by thesaints1970 Good Service and excelent location
Good Service and excelent location
Confortable bed, clean and the facilities are very good.
March 26, 2013
Rated 5.0 out of 5.0 by Charlie01 Holiday Inn Gare de L'est, Paris
Had an excellent stay, room was comfortable, staff friendly and helpful, especially Cedric who we found very helpful so thank you. Would recommend this hotel as there are places to eat in the area and the metro and bus services are right outside the hotel and very frequent to all parts of Paris.
March 24, 2013
Rated 4.0 out of 5.0 by Jenn1 great location
This hotel is located right across from the train/metro station. It was very convenient location. They also gave me a free upgrade because I am a platinum member. Also, this hotel provides free wi-fi in the lobby area.
March 22, 2013
Rated 4.0 out of 5.0 by QuietStorm Great stay
We arrived before noon and checked in very efficiently by a very pleasant staff by the name of Lydia. Our room was clean and comfortable as to be expected from a Holiday Inn. The best attraction was the location of the hotel which was just above the subway, and the train station was just across the road. Would definitely choose this hotel again when in Paris. Only small problem is the lack of English tv channels but then who watch tv all the time when on holiday in Paris.
February 28, 2013
Rated 2.0 out of 5.0 by Amadeus Rooms 415 and 416
1 our rooms going to the street were noisy because of the poor insonorisation value of the windows
2. our rooms suffered under polluted air stemming from the permanently running (day and night) diesel engines of the buses at the bus stop below the windows
3 our rooms had very poor facilities to store, hang or spread our clothes and other belongings
4 breakfast too expensive
February 21, 2013
Rated 4.0 out of 5.0 by 70Aussie Location
Great location at Gare De L'est with Metro at the front door! Use the Metro - it gets you in easy reach of all the highlights of Paris and Passes are good value.
Older style building but room comfort good with usual Holiday Inn inclusions. Disappointment only from one reception staff who did not tell us that on Tuesday everything is closed eg the Louvre. Also do not ask reception to order a taxi for a specific time - the taxi meter
will have Euro 17.50 already charged up - something reception staff did not advise us!
February 13, 2013
Rated 3.0 out of 5.0 by BMDTraveler 2nd Visit...Great Location, but Still No In-Room Hi-Speed Internet
This was the hotel used on my 1st trip to Paris, and I returned for a 2nd trip, and while the location is awesome, the rooms were clean, and the exterior is beautiful...I could see the Eiffel Tower outside of my window, the dated furnishings and the SLOWER than molasses wired internet in the rooms over-shadowed my affinity for this Holiday Inn location. The bath towels were old and rough and the bathtub needed to be refinished in my room. The internet was so slow, consistent, but slow...that I had to move to another hotel, just to get some work done (during my weekend getaway...imagine that). At any rate, I still recommend the hotel, if internet access is not important to you. They had streaming wi-fi in the lobby, but with smartphones, you don't want to have to go to the lobby just to access the apps and features on your phone, especially when you don't have cell service to rely on. It's still my favorite hotel in Paris, but technology forced me to move around this time.
February 8, 2013
Rated 4.0 out of 5.0 by John13 Comfortable bed and friendly service
Ideal location close to main stations and local restuarants. very friendly staff good size rooms very comfortable bed, will be back be returning very soon.
February 2, 2013
Rated 4.0 out of 5.0 by Renatinho Very nice stay
It was very pleasurable my stay and my deepest thank you to Christian who was extremely helpful all the time.
January 26, 2013
Rated 4.0 out of 5.0 by Junior1907 Strongly recommended...
Very good location and very close to metro and rer train station.
Plenty of good and various restaurants around the hotel.Very helpfull staff.Good breakfast with wide selections.
January 25, 2013