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Rated 4.0 out of 5 by 52 reviewers.
Rated 4.0 out of 5.0 by The place to stay when in Paris Excellent location. Station at the front door which then gives you easy access to the whole of Paris once you get the hang of the underground system. Staff were friendly and helpful The bar was supposed to be open 24hrs, but if you wanted an evening drink, it was unattended and required the front counter staff to come over which appeared to be a hassle for them. Therefor it was easier to go to one of the local cafes which were very handy. Breakfast facility was good and typical of the Holiday Inn Style. Booked the room as a Double room and unfortunately was given a Twin Share room with an extra collapsable. When we arrived the lounge chair was made up as a bed so this left very little space in the room untill we folded the bed up to give us a little more space. The room was comfortable, but as with most Holiday Inn facilities the lighting is poor and the desk is somewhat cramped. If you are at the desk another person cannot walk past. The WiFi facility was good but required an authorisation slip from the front counter, so if you have already moved in, tired and just needed to catch up on emails etc, you would need to go back downstairs to get the access codes etc. February 16, 2014
Rated 4.0 out of 5.0 by 极佳的位置,性价比很高 位置很好,门口即是地铁入口,Montparnasse火车站只有几步之遥,车站边有去orly和CDG机场的大巴,周围店铺林立,无论是商务还是休闲都是很便利的选择。酒店房价在巴黎不算高,早餐种类算不上丰富,但已足够,不足的是房间的淋浴设施似乎已经老旧需要更换了。 February 10, 2014
Rated 5.0 out of 5.0 by Service With a Smile First off I'd like to thank the staff at this lovely Paris hotel for their hospitality and overall pleasantness during our stay, despite our French being some what rusty. We arrived on Saturday 1st February and it was busy, we parked in their secure underground parking (15 euro/night) We then took the elevator to the reception. On first view the foyer was clean, well presented and modern. The staff greeted us straight away, in French of course, and soon realised we were not as lingual as them. Their English was a lot better than our French and they made it an easy book in. We were on the second floor and once again the halls were clean and well presented. Our room was a King Bed Standard with a TV, Shower/Bath and of course a King size bed. We had a view of the street just outside where you could see Gare Montpanasse and a lovely view of shops and was just along the street from the nearest Metro entrance, from which you can pretty much go anywhere in Paris. In the morning we had a buffet breakfast, which we highly recommend. Along with the usual traditional pastries such as Croissants and Pain au Chocolat they served scrambled egg, sausages and bacon. You are greeted once sat down and asked if you would like tea or coffee, I suggest learning this in French before you go as some of the help staff are a little rusty on their English. We visited a lovely little restaurant called La Forge at night and recommend this for any couple who are looking for a meal. Paris of course is beautiful and this hotel helped make the weekend special for my wife, they were pleasant throughout and we would love to return some day. Pricing is a little on the expensive side but that is Paris for you. Overall we really enjoyed our stay Thank You very much. Wayne & Lisa (32 & 30) February 6, 2014
Rated 3.0 out of 5.0 by French Experience The bed was quite lumpy and the front desk staff was curt and unwilling to help with directions. As there is no Concierge I expect the front desk staff to assist with these things. The first floor where my room was located was not good. Access to the outside via some roof was right by door. In addition that setups all round the room was depressing. It was suppose to be an ungrade on top of that. January 30, 2014
Rated 2.0 out of 5.0 by Bathroom Features Room 305. The sholwer fittings were and presumably still are in a very unsatisfactory condition: The vertical adjustment for the hand held shower head was seized so that the only position for the hand held shower was at the bottom of the Rail. thus to shower with both hands needed one to kneel on the bottom of the bath. The alternative would have been to use the large fixed shower head however the tap to redirect the water flow from hand held to fixed head was seized closed, so no alternative was available. The folding glass shower screen did not fit properly over the edge on the bath and so a great deal of water ended up on the floor I explained these problems at check out but there was absolutely no interest or reaction nor any sort of apology. It was a great disappointment sice our TGV terminus is Montparnasse and so your hotel is very convenient but as it stands I will not be rebooking the next time we are in France at Easter nor do I feel able to recommend the hotel January 21, 2014
Rated 2.0 out of 5.0 by Appalling Check-in Arrived at the hotel car park and attempted to enter. Repeatedly pressed the button to open the gate but nothing was happening, then after a couple of minutes I could hear a muffled voice coming from the post which I could not understand. I stated I couldn't hear or understand what they were saying. Waited a further 2 or 3 minutes expecting the gate to open or someone to come out and assist. No one arrived. I could not leave my car there blocking access so drove around the block looking for another entry point or somewhere to pull in. There wasn't one so I parked on the road at the front of the hotel and went into the reception. The member of staff was incredibly rude and unhelpful. No smile, no hello or welcome, she just looked like she was having a really bad day and I was making it worse. I was asking whether I was using the right entrance for the car park and was not given an answer. She just kept asking for my details - passport, confirmation of reservation in broken English, I told her I did not have these as they were in the car my only concern at that moment was not checking in it was getting my car off of the main road. I gave my name and spelled it but she couldn't find anything. Eventually the other member of staff came over and asked me to write down my name which I did and she found my reservation. They then started saying that my room wasn't ready, I reiterated I was not concerned about that or checking in I just wanted my car moved before it was towed away. She then advised I had not booked a car park space, I advised it did not say on the Holiday Inn website that I needed to book, just that parking was available. Fortunately there was 1 space left, she swiped my credit card and I was told to attempt to re-enter the car park. Eventually I entered the car park which was tiny and spent 10 minutes parking the car, climbing over the passenger seat to get out. When the room was ready I was told it was a very nice superior room. If the room was superior I can't imagine what the standard rooms are like. The room was incredibly small with virtually no room to move around, but in fairness to Holiday Inn it was nicely decorated and had a decent bed. Hot water would last long enough to only fill the tub half way which was annoying. When using the shower the bathroom would flood and there was no drain to take the water away resulting in a dangerous wet floor. I haven't used IHG since a problem I experienced with a hotel in China 2 or 3 years ago and checked out straight away cancelling a 10 night stay that was booked. I booked this room in Paris because I was alerted to an incredibly cheap promotional rate, thought I'd give them another try but shouldn't have bothered, checked out early after one night, check out was slow and carried out by someone that appeared to be the night security guard. Moved on to another hotel. December 29, 2013
Rated 5.0 out of 5.0 by best address in Paris I spend a lot of time in Paris and Mickael manager of this hotel as made the difference. I feel at home in this hotel. All is perfect. Thank you Catherine Papin December 8, 2013
Rated 4.0 out of 5.0 by Nice repeated stay... I stayed at Holiday inn Gare Montparnasse twice this year with my family. We enjoyed both stays and willing to come back. The hotel location, the staff, the hotel in general are incentives to come back again. The hotel management are very social, available and helpful. We like this hotel and we have a very good memories of our stays there. December 7, 2013
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