Rated 3.8 out of 5 by 77
Rated 3.0 out of 5.0 Stuck on floor!
Firstly the hotel is in a great location, next to Metro, main train station, cafe’s & bars.
Our room was clean & ok for a long weekend stay, somewhere to change, sleep etc...
FRIDAY:- We arrived late & found the 24hr bar was un-manned but it was nice to find coffee etc in our room so we could have a drink before bed.
SATURDAY:- After a long walk around Paris we got back to the hotel to change & a drink before heading out for a meal but unfortunately the bar was un-manned again! We headed back to the hotel after our meal late to find... yes the bar was still un-manned & our coffee, sugar & milk had not been replenished. We asked at reception but all they could find was coffee PODS, not much use without a machine!
SUNDAY:- Was a ground hog day again - bar still un-manned - coffee not replenished.
Monday, check out day:- There are two lifts in the hotel, each lift holds four people.
One lift was out of order the whole weekend.
When we came to leave on Monday the one lift that was still working had people in it every time we called it! We couldn’t fit in the lift & waited 20mins before the lift arrived empty. We reported this to the staff on reception but they just couldn’t really care.
STAFF:- Just don’t care!
We did have a nice welcome notice come up on the room’s t.v “the night we were leaving”?
Please do not be put off because the area is very good & the hotel is ok, just a few little niggles. "We had a great time"!
August 18, 2014
Rated 4.0 out of 5.0 Was OK, but problems with the reservation
I got my reservation cancelled because I was late without calling me.
August 14, 2014
Rated 2.0 out of 5.0 by malcyw Robbery in Hotel
Lovely room, lovely friendly staff, great area but got charged for the breakfasts I didn't have due to the restaurant being understaffed and too busy. I was told by the receptionist that they are no longer additional extras but mandatory. In other words the 'computer says no' so ended up being charged for the breakfasts we did not have.
August 12, 2014