Rated 3.5 out of 5 by 66
Rated 5.0 out of 5.0 by chatt Holiday Inn stay
A good experience overall, the lady in the reception was very helpful and went well beyond her duties in helping us with very detailed directions to the major tourist attractions. The breakfast was good, the hotel is very clean, the air-conditioning is very effective, the elevator with its glass walls provided a very panoramic view. The location is excellent very close to the train station and a large mall on one side with lakes and nice open spaces on the other.
August 3, 2013
Rated 3.0 out of 5.0 by Whatever34 Horrible breakfast
Service at breakfast was bad but not as bad as the food !! I realise lots of foreign tourists cross your doors and might not know any better but apart from the croissants and pain au chocolat the rest was very very poor i thought .
The room and bed was ok so thank you !
July 13, 2013
Rated 5.0 out of 5.0 by Nic0 MAID SERVICE OUTSTANDING
We found the hotel close to the train station and the mall. When we did not travel into Paris the mall offered places to shop and eat.
July 2, 2013
Rated 5.0 out of 5.0 by jacob71823 Spacious Room
There were 4 of us that stayed (my cousin, her two daughters who were 11 year old and 16 year old, and I) -- we were very comfortable and the room was spacious, with large floor to ceiling windows. We selected this, because there were few places within the center of Paris that accomodated 4 people. In many of the places, we inquired, they required that we make reservation for two rooms to accomodate us. It is very convenient to the RER A, but it is at least 30 minutes to 40 minutes from the sites in Paris. There is a mall with supermarket, bakeries, and many other stores for clothes, shoes, and everything else, but we did not have time to explore these stores. The reception people were not very resourceful or informative. We did not have breakfast in the hotel. We bought croissants, fruits, water, juice, etc at the supermarket and bakery in the mall, which costed much less than the breakfast at the hotel.
June 23, 2013
Rated 5.0 out of 5.0 by KeithandChris Ultimate people service!
Ther staff (particularly Reception) were incredibly helpful and spoke very good English. They provided maps and advice on how to get around Paris and find the places we were looking for. They marked the maps with the Metrio routes, indicating exactly which stations we needed to go to.
In all of this, they were friendly and polite and I would definitely stay there again.
June 16, 2013
Rated 2.0 out of 5.0 by Lalit01 Good Location with poor Service
This was the hotel located near to train station but Staff service was absolutely poor.It seemed like a overworked staff in a cheap hotel just trying to address the situation.
1.The person wasnot able to deal with queries.
2.Inspite being Golden Elite memeber was chased 4 times to check out although I did inform in advance about the late check out that I was planning.
3.No Recognition for being Golden Elite memeber whatsoever.
June 10, 2013
Rated 1.0 out of 5.0 by AngryDad Stay somewhere else
Avoid if you are staying with a family. Family rooms are located on the first floor across from the lift and also adjacent to the main footpath that leads to restaurants, and trust me you can hear everybody talking and walking past. Prior to this, it is a horrible location. Got some serious stares from locals in cars and in the hotel. The entrance to the underground car park was blocked by a huge commercial skip and the Marion entrance door was shattered. Generally, I'm not phased by locations and people, but with my wife and kids in the car and double parked to run in, this place had a bad vibe, hotel is ok and the rooms are nice, but an absolute nightmare with the noise levels in family rooms plus a general feeling of uncomfortness. We stayed at Disney Land Paris and this was used on the last day before the drive home, I would avoid and go elsewhere. Did I mention the food was cold?
June 8, 2013
Rated 4.0 out of 5.0 by klaas1974 friendly staff
helpfull staff and a reasonable breakfast.
family room is too small for 2 children 11 and 12 yrs old
May 13, 2013
Rated 2.0 out of 5.0 by Farid Noisy, Expensive, Rude Staff & Low Service
We have been settled in a triple bed room (2 single bed and a sofa bed), which was just located in a renovation and reconstruction area with a huge mind blowing noise of drilling woods and walls routinely for couple of hours every day. I asked the reception to sort this out but they advised ‘’it won’t be stoppable’’. I think if there is reconstruction/renovation job going on, the rooms surrounding the area must not be given to the guests until minimum silence is restored. Further more, I found the behavior of the reception staff a bit rude and unfriendly while communicating with guests at the front desk particularly during check in and check out. Honestly I preferred not to eat inside the hotel as I believed the food cost was unfair and high so I cant say anything about its food quality and breakfast.
While checking out, In addition to the price I was given while booking the hotel online, I was also billed some extra amount for so called Local Tax, TV channel, and extra person (3rd person) which I was thinking they were already included to the main offer as nothing was mentioned about those charges during booking. However this hotel is located around 25Km far from Paris, but unfortunately still the bad culture of (charging people for nothing because here is PARIS) highly influenced this little town as well.
May 12, 2013
Rated 1.0 out of 5.0 by LuisZZ Mal Servicio
No tenian agua, no esta en Paris esta lejos, la atencion muy mala, no wifi en la habitación.
May 11, 2013
Rated 5.0 out of 5.0 by Michal83 Great service and location
Near Disneyland, near RER station, good breakfast, very clean
April 30, 2013
Rated 4.0 out of 5.0 by ALTHEVENOT HI NOISY
Very good stay in this in renovation hotel.
Rooms are not so large but nice with large bed, and quite.
It is clean and staff is kind.
I got recognition of my Platinum level and had upgrating room with free soft drinks, a coupon for two drinks at the bar.
Breakfast is good with a nromal choice, the breakfast room is very clear with vue on atrium.
Restaurant is quite good, staff very kind.
Next time in Paris will certainly stay there.
April 29, 2013
Rated 4.0 out of 5.0 by JG64 Paris visit
Stayed in this hotel for a 3 night stay in March. Check-in was quick and smooth. Parking in the hotels own garage a welcome extra although 12,- € per day it is worth it. Hotel offers Internet free of charge. Room including bathroom very clean. Shower area in the bathroom is very big and with power shower head. Bed was very comfortable. Room also had large writing desk and flat screen TV. Breakfast was in buffet form with a vast selection hot or cold. The only one minus was that the hotel rooms do not have a safe for locking away valuables and the reception could not find the key for the hotel safe- not acceptable for this standard of hotel. One extra plus is that the railway station is only a stones throw away.
All in all a hotel well worth visiting
March 18, 2013
Rated 3.0 out of 5.0 by Jen61 Not good
The staff were not very friendly we were ignored most of the time,no greetings or acknowledgement,no assistants or help. The rooms were ok but VERY HOT we were unable to reduce the room temperature ,so we were very uncomfortable the whole stay,couldn't open the windows so goodness knows what it would be like in the summer!!!!
The food and drinks were expensive so had to eat and drink out all the time which ate into out spending money in a big way.
March 15, 2013
Rated 3.0 out of 5.0 by Joe1119 Good Location to Paris by Train
This is a good location within reach to Paris by Train. The train station is next to the hotel. However, the price is on the high side if you can afford it. I had dinner at the restaurant and impressed with the staff with great service but not during breakfast.
February 17, 2013
Rated 3.0 out of 5.0 by QCNK Overall Everything
The name of the hotel is not in the correct location, way off. The room was HOT and we had to open the window everyday we were there. The room had lots of space and was very CLEAN. A few of the staff members were very helpful (Jerome, Sophia and 1 of the housekeepers forgot her name) and that made our stay enjoyable. They Spoke ENGLISH!!!!!!! Overall the stay was nice and wish SOPHIA could have worked EVERYDAY we were their. She is a keeper!!!!!!!!
January 11, 2013
Rated 4.0 out of 5.0 by Erh8e Room
Location is good, only 20 minutes to centre of Paris by RER, RER station is only 2 minutes walk.
Rate is good and family room is big enough for 4 people to stay.
The room and building was clean and safe.
The only problem I had was the water of shower was not hot at all in the evening.
In the morning it recovered, however the water was cold all 3 nights.
I complained front staff, however he said it is warm enough and he did not take any action. My family could not take a bath in the evening.
January 10, 2013
Rated 3.0 out of 5.0 by Mike2135 Hot room Cold food.
Hotel is located on the back side of a mall. Area between the mall and the hotel looks like a back alley. The mall provides an inexpensive location for food. The room was very hot and air did not cool room. Slept with the window open. Breakfast was not provided with the room. Although each day they asked for our room number, they did not say the breakfast was not included. We were staying at several hotels over 10 days and some breakfasts were include. The first breakfast was cold. Cold powdered eggs/meat/ toast. We figured that since it was close to closing, they were shutting down the hot foods. The second day was a repeat of day one. I mentioned the temperature to the waitress, I spoke English to a French waitress. Nothing was changed,. Day three was cold cereal by choice with coffee. Check out time was the biggest shock. 16 eros per person for breakfasts. plus tax over 100 eros. Even though the hotel is near a subway train station (100 meters)To and from the rail station was expensive.
January 7, 2013
Rated 2.0 out of 5.0 by Karamel staff problems
We have arrived to the hotel quite late after a long drive to go to Disneyland with our kids next day. Although I have booked a family room with 2 kids in advance, there was no room available and we had to wait a long time until they could finally find a room for 2+1 (not for 2 kids so we said that is better than nothing as it was already too late)... OK, it might happen, but the must surprising thing was it took us a long time to understand what the problem was because the staff at the reception could hardly speak English so we could not communicate! At a Holiday Inn, close to Disneyland which should be getting international guests, this was the first surprise at the check-in. No room and no one could explain us why we were kept waiting with 2 little kids until 23:30 p.m due to lack of communication in English.... I was asked "do you speak "a bit of French".....
I have booked this stay with my points for 2 nights. But we wanted to leave 1 day earlier and tried to learn from the reception whether I can get my points reimbursed if I stay only 1 day. I was told to call the call center, I called and the call center told me to talk to the hotel reception. So no solution again and again I had very helpfull staff (!) and I checked out without further questioning. Ohh, 1 more thing; at the check out, we paid for the carpark. Then we were told by the other receptionist "actually it is free, you did not have to pay, anyhow, as you already paid, next time !!!!"
So it is the first time that I experienced so "unknowledgable" personnel in a Priority Club hotel and had so many small issues that I felt the need to write a comment.
January 4, 2013
Rated 4.0 out of 5.0 by MML78 Comfortable room and near Paris and Disney
The hotel is perfectly situated between Disney and Paris. Both Sacre Cour and Disney are 25 minutes driving, which is ideal with kids. Breakfeast is excellent and friendly staff.
January 3, 2013
Rated 2.0 out of 5.0 by jmachuca Location not accurate in the name
If you want to stay in Marnee la Vallee you better look for another hotel, even thought the call this the Holiday Marnee la Vallee it is actually in Noisy-le-Grand, 30km (20mi) away from Marnee la Vallee. The hotel itself is very neat and clean, but the toilet (at least in the room I stayed in) is so small you cant even get in the "room" and close the door without actually standing on top of the toilet. The room I was in you were able to open the window and it had air conditioning controls (but they did not seem to work) I have seen other people complaining about this. All in all I cannot recomend this hotel.
January 1, 2013
Rated 4.0 out of 5.0 by kaatje Good place to relax after visiting teh city
The hotel is good situated next to the metrostation. Room was big enough for the family. Cleaners didn't have to turn the heat up to 25 degrees, while the windows could not be opened. This happened in december!!
Only sad parts were facts that on the website we picked an arrangement including breakfast and we were surprised that that was not issued and that the noise from outside and neigbouring rooms was pretty reckonizable.
December 22, 2012
Rated 4.0 out of 5.0 by Jos832 Comfortable bed and easy access!
Great hotel with easy access both car and public transport.
Direct access to small shopping mall.
Unfortunately not able to open and window to get some fresh air!
November 22, 2012
Rated 4.0 out of 5.0 Nice hotel shame about the locaton
The hotel and staff are great - hotel very modern and clean. However, as a non meat eater I found the breakfast lacked a little variety. Could do with more variety of cheeses and perhaps some simple fish dishes.
Also they didnt have decaf coffee or tea! which is supplied in the rooms so I had to take a sachet down at breakfast.
The thing that lets the hotel down is the area. It is totally neglected & the complete opposite from the hotel. The links to Paris central are very handy however again the walk to the station and the underground itself is run down.
November 13, 2012
Rated 5.0 out of 5.0 by SnowStorm Good value for money, great place to stay near Paris
My family and I have had 4-day staying in hotel Holiday Inn Marne La Vallee. We enjoyed service. Very nice rooms with huge comfortable beds. Location was exactly we needed - between Paris and Disneyland Park. Besides we`ve got a great bonus for entrance tickets to the Disneyland!
November 12, 2012
Rated 5.0 out of 5.0 by Pawlaser You need a better restaurant
For a huge hotel like this, the restaurant was disappointing in its limited menu-- just burgers and omelettes and salads. The food quality was just average, and the service was very slow; just one server for about 10 tables, at about 8:30 pm on a Wednesday night. We were tired and hungry so we didn't want to go outside the Hotel looking for a restaurant.
November 6, 2012
Rated 5.0 out of 5.0 by MissVix Comfortable & good location
I chose this hotel as a base on a 2 day trip to Eurodisney with 2 children. It was adjacent to a shopping mall (with a Carrefour supermarket) and the RER train station which was a 15-20 minute train ride to Disney.
The family hotel room had a bed and sofa bed, and found the normal bed comfortable sofa bed surprisingly very comfortable too!
November 5, 2012
Rated 2.0 out of 5.0 by Diwakar Hot room no window
The room was very hot and there was no window to open.
After 6 hours from frankfurt, I was tired and thought of relaxing and could not sleep.
Came to know next day morning that there is no AC in the hotel. At least a window should be provided for fresh air.
Whole night I have suffocation. Came on business trip and could not do my business next day in office.
October 12, 2012