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Rated 3.5 out of 5 by 61 reviewers.
Rated 5.0 out of 5.0 by The staff could not have been more helpful With my wife being disabled we requested a walk in shower but when we arrived we were given a disabled room ( with the shower over the bath ) When I pointed this out to reception they did everything they could to move us to a room with an appropriate shower and could not have made things any easier. They were always very friendly and could not do enough for us irrespective of our request and lack of French. We have already recommended friends to stay here when they next visit. Thank you to everyone for making our stay such an enjoyable one. October 23, 2014
Rated 5.0 out of 5.0 by When visiting Pasteur this is a great choice This hotel is very nice and very close to Pasteur. Breakfast buffet is much better than other Paris hotel or other Holiday Inn hotels one visits in the US - diverse with healthy choices October 21, 2014
Rated 2.0 out of 5.0 by Poor service This has to be one of the worst Holiday Inn Hotels that I've stayed in for service. The front desk, with exception of one Asian woman, was not helpful, nor accommodating. They acted with indifference to my needs and seemed to not have cared less that I was Platinum IHC member. With an exception or two, any request that I made - i.e. extra instant coffee, help with travel to the airport, general discussions were met with what I thought was contempt and insolence. The night before we checked out we reserved their recommended shuttle service, only to have our ride given away to another couple. The replacement driver was ornery, temperamental and unacceptable. The desk manager said "well, I thought you knew what our shuttle service was". I didn't think it would be that terrible, so they had to call us a large taxi. We were 1 hour late per my schedule to arrive at the airport. Fortunately, the taxi driver was great. Do not use the hotel recommended shuttle service. I will not be staying here again... Also, the rooms are very small and the internet was terrible. October 11, 2014
Rated 5.0 out of 5.0 by good good. specially how the front desk lady helped me to get a car to airport , was really good. September 25, 2014
Rated 5.0 out of 5.0 by Great front-desk staff and tremendous breakfast Front-desk staff kindly provided information about travel around Paris. The breakfast was tremendous buffet and was complimentary. This saved time and mental stress in finding a place to eat in the early morning where we could sit and plan our day's adventure in Paris. September 22, 2014
Rated 1.0 out of 5.0 by Peor Experiencia en los Hoteles de la Marca Estoy muy decepcionada con el trato recibido durante mi visita a este hotel, el personal mostro poca disposicion por ayudarnos cuando se requeria o por hacer nuestra visita mas placentera, pedi uno de los articulos de la lista de suplementos de bano y no tenian disponibilidad, pedi un dia que me llevaran toallas y decian que debia esperar que el servicio al cuarto se hiciera, no querian darme una segunda llave de la habitacion aunque eramos dos personas y me dijeron que la cobrarian si la perdiamos, nos ofrecieron tragos de bienvenida por ser miembro platinum y solo nos dieron una opcion aunque el vale decia que podiamos escoger de una gran variedad, realmente si este es el trato que recibo siendo mientro IHG platinum no se que quedara para el resto de las personas. September 22, 2014
Rated 5.0 out of 5.0 by Excellent Excellent hotel, very very friendly staff. Only downside the hair dryer was horrendous and should be upgraded in the rooms - did not dry my hair! September 18, 2014
Rated 4.0 out of 5.0 by estadia en HI en paris Solamente para agradecer el servico y la cordialidad de las dos personas de recepción (Rusiana y la otra muchacha de origen asiática cuyo apellido empieza por Van). Excelentes trabajadoras, muy profesionales September 16, 2014
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