Rated 3.4 out of 5 by 143
Rated 4.0 out of 5.0 by ATL Marathon Runner Great Location and View
Fast internet and a safe neighborhood, J'aime Paris!
September 25, 2015
Rated 4.0 out of 5.0 by B Fosgrau Overall a very good hotel
I stayed here on business and the hotel delivered a very nice room and things were as I expected. The staff was very helpful.
September 20, 2015
Rated 4.0 out of 5.0 by Crys84 Fantastic Staff!
A decent hotel with amazing staff behind the desk and in the lounge. There is nothing you can't ask them for. Thank you for everything!
September 13, 2015
Rated 1.0 out of 5.0 by Wayneb1973 Worst Holiday Inn hotel ever stayed at
Was shocked to see the standard of the family room, very out dated, wallpaper was coming away of the walls, tiles in the bathroom broken, very noisy air conditioning which made you unable to use it.
I would rate this hotel at 1 star. Have to say the staff were good and very helpful.
We were in Paris for a family holiday 10 days down south, 2 days Paris and 5 days Euro Disney.
The hotel room at this hotel was that bad we stayed a ... hotel for the 2nd night which was a lot better
August 27, 2015
Rated 4.0 out of 5.0 by GnFrankie Easy acces to public transportation
The room was a bit small, but very clean and comfortable.
August 15, 2015
Rated 4.0 out of 5.0 by kuz15 Comfortable and in good area
Bit away from metro.
The area is safe and clean but the location is tucked away from main road.
August 12, 2015
Rated 1.0 out of 5.0 by MrYas First bad experience in Holiday Inn.
I was a bit shocked by the service I received at Holiday Inn Paris Montparnasse Pasteur. I booked four rooms (in different names) as my family was accompanying me and I assured them it will be one of the best hotels in the area. But to my utter surprise and embarrassment Holiday Inn Paris Montparnasse Pasteur let me down infront of my friends and family!
I will not go into every detail but will highlight few main points:
1. I was in room 390. The bathroom was disgustingly wet all the time. Everytime we took a shower the water would flood outside the bath cubicle and come on to the floor and even to the room. I complained about it and nothing was done. We had to hop and jump to come out of the toilet and had to wipe off the water OURSELVES so that we could go to the bathroom again to use the hair dryer and the mirror. This continued for the entiriety of our stay.
2. The fridge in the room had ants and was not working properly. The deep freezer at the top was definitely not working and the lower part of the fridge was as warm as room temperature - and yes I did try and adjust the thermostat but that didnt work.
3. The air condition in room 300 (another room I hired) was not working. I complained twice to the reception lady and she said "oh sorry about that". And that was it. NOTHING was done.
4. While we were checking out, the receptionist took a considerable amount of time to give our bills. The taxis were waiting and all of us were waiting and she could'nt sort the bill out. I kept asking her to hurry but she could not. Then she called someone else (I think her name was Alex) for help. Alex came and helped her to print out the bill for us. The taxi drivers were quite frustrated and later when we went to the station the taxi drivers (two taxis) both charged us extra for the prolonged delay.
I can go on and on and on about this disgusting stay at Holiday Inn. I am not sure how you would compensate me. I would definitely not only not stay at this hotel EVER AGAIN but would let others know of our experience!
August 12, 2015
Rated 2.0 out of 5.0 by juancruise Habitaciones sin Aire Acondicionado y Mal Servicio
Durante mi estadía de tres días en el Holiday Inn Paris - Montparnasse mi experiencia fue totalmente desagradable, no había aire acondicionado en las habitaciones y el pesonal del hotel sólo me dió la opcion de irme del Hotel o dormir con la ventana abierta y un abánico, irme de hotel era agragar una gasto a mi viaje de aprox 1000 euros por esos tres días, por lo que tuve que quedarme y dormir con una temperatura externa de 14 grados, esto afecto mi salud, dado que soy un paciente con Artritis: tuve que durar 3 días con fuertes dolores en las articulaciones y tomando analgésicos.
Definicitvamente me impidieron disfrutar de paris, no podia caminar, ni visitar los lugares que quise.
Lo peor de todo es que pedi por un Manager del Hotel que nos escuchara, nisiquiera apareció un supervisor que diera la cara y como si fuera poco por el reclamo en recepción quisieron calmar el problema con un 10% de descuento, como si los problemas de salud ocacionados lo pudiera resolver.
Definitivamente me dañaron mis vacaciones en paris por su falta de empatia y atención al cliente.
August 4, 2015