Rated 3.5 out of 5 by 14
Rated 1.0 out of 5.0 by Alexis81 Average hotel with average staff
+ Room was quite comfortable and clean
- Aircon was broken in middle of summer, and not repaired after we asked twice
- Employees seem not to care about guests
- Was not recognized as Platinum member, no upgrade, staff reluctantly gave free internet voucher
- Area: not many shops or restaurants around
February 16, 2013
Rated 4.0 out of 5.0 by WorldTraveller3 Great Family Experience
My wife, 2 yr old son and I stayed for 3 nights. The first night was in a smaller room, then the next day we were upgraded to a larger room due to Platinum status. We also got free WiFi.
Managers were great, front desk staff was very helpful on places to go and how to get there (metro/bus). Metro was about a 5 min walk, bus stop was right outside hotel. Close to Eiffel Tower, but weather was not nice enough to walk.
Several shops nearby, and an excellent Italian restaurant about a 5 min walk away that we enjoyed 2 nights.
Only issue with the location was transit to/from Gare de Lyon train station on east side of Paris.
December 22, 2012
Rated 3.0 out of 5.0 by sinead Honouring reserations
I would have been very pleased with this visit except that the terms and conditions on the reservation I made on-line were not honoured - a higher room rate was charged and breakfast was not included, even though I produced the email confirmation detailing these terms. The response from the gentleman on reception was dismissive. Quite disappointing. I shall certainly never make an on-line reservation for Holiday Inn again.
December 6, 2012
Rated 2.0 out of 5.0 by Silvia70 VERY BAD EXPERIENCE
Bags stolen in the breakfast room and anyone can enter in the hotel and reach rooms
November 12, 2012
Rated 4.0 out of 5.0 by Dnna2Cait Great location and friendly staff
The staff here was very friendly and helpful. The atmosphere was charming, the rooms were well taken care of and it was located where you could get out and experience Paris on foot. We were not to happy to pay daily for wifi but at least it was available in your room.
October 29, 2012
Rated 1.0 out of 5.0 by SayMoi Holiday OUT
This hotel was so grim that my traveling companion and I left after less than an hour. "Montparnasse" is a misleading name as it's not very near the Montparnasse Tower, train station, or metro. It's on a small, out-of-the-way street about a mile away.
After an indifferent welcome, we found our room at the end of a dingy hallway with battered walls. The room was spartan as a college dormitory. The bathroom, however, looked new and spacious.
I incorrectly assumed there would be free wifi as in most US Holiday Inn properties. The reception clerk (Joseph) told me curtly that I was in France and Holiday Inn could not oblige the franchisee to offer free wifi.
We then paid for wifi access and used it to book another hotel in the actual Montparnasse quarter.
When I informed Joseph we were leaving he didn't bother to inquire whether anything was wrong or if he could make it right.
October 24, 2012