Rated 3.5 out of 5 by 61
Rated 5.0 out of 5.0 by MikeB76 The staff could not have been more helpful
With my wife being disabled we requested a walk in shower but when we arrived we were given a disabled room ( with the shower over the bath ) When I pointed this out to reception they did everything they could to move us to a room with an appropriate shower and could not have made things any easier. They were always very friendly and could not do enough for us irrespective of our request and lack of French. We have already recommended friends to stay here when they next visit. Thank you to everyone for making our stay such an enjoyable one.
October 23, 2014
Rated 5.0 out of 5.0 by Triangle-traveller When visiting Pasteur this is a great choice
This hotel is very nice and very close to Pasteur. Breakfast buffet is much better than other Paris hotel or other Holiday Inn hotels one visits in the US - diverse with healthy choices
October 21, 2014
Rated 2.0 out of 5.0 by Edwin Poor service
This has to be one of the worst Holiday Inn Hotels that I've stayed in for service. The front desk, with exception of one Asian woman, was not helpful, nor accommodating. They acted with indifference to my needs and seemed to not have cared less that I was Platinum IHC member. With an exception or two, any request that I made - i.e. extra instant coffee, help with travel to the airport, general discussions were met with what I thought was contempt and insolence. The night before we checked out we reserved their recommended shuttle service, only to have our ride given away to another couple. The replacement driver was ornery, temperamental and unacceptable. The desk manager said "well, I thought you knew what our shuttle service was". I didn't think it would be that terrible, so they had to call us a large taxi. We were 1 hour late per my schedule to arrive at the airport. Fortunately, the taxi driver was great. Do not use the hotel recommended shuttle service. I will not be staying here again... Also, the rooms are very small and the internet was terrible.
October 11, 2014