Rated 4.4 out of 5 by 94
Rated 5.0 out of 5.0 by Rosielife2013 Made to feel very Welcome!
Beautiful area, scenery second to none. Made to feel very welcome. It was our 15 year Wedding Anniversary; everyone was very accommodating on our special day!
December 12, 2014
Rated 5.0 out of 5.0 by zachto room service
did not use room service or in room dining. THey didn't have in room dining, or I would have used it. The3 maid service wasn't needed, but they happily gave me clean towels and coffee when asked. very nice.
December 11, 2014
Rated 3.0 out of 5.0 by JH1946 Great Front Desk Service
This hotel had great customer service. The rooms were nice, beds comfortable. The bathroom lights were a bit too dim. The pool area was nice but hot tub jets would never come on, even when you put on the timer. The room above us had very loud people, who were up past midnight. Sounded like they were playing basketball above us. That was annoying. Overall, decent hotel with much better customer service.
December 2, 2014
Rated 3.0 out of 5.0 by rob420 Loud noise from the top floor
It's one of those nights that you wish you could have a restful sleep. I called the front desk around 9:30 pm to notify them the loud noise from the floor above me. An hour later, nothing changed. I called the second time to complain! Ten minutes later, a lady called back and explained to me that its the kitchen above me that made the noise! The staff offered me some bonus points to compensated me??? ARE YOU SERIOUS! After almost two hours and its close to 11 pm, you told a customer that you would offer bonus points???
Of course, they finally agreed to switch me to a different room! However, I was not very impressed with the delay time either I was satisfied with the services.
November 18, 2014
Rated 3.0 out of 5.0 by Gigi0622 Front Desk
I enjoy being recognized by the front desk folks when I arrive and when I leave the hotel. It creates a sense of "home".
October 31, 2014
Rated 5.0 out of 5.0 by MeriY Very comfortable beds
Surprised at how comfortable the beds were. I stayed 3 nights and enjoyed my stay since I slept so well.
October 28, 2014
Rated 4.0 out of 5.0 by Uncle David great Service
Amenities were quite comfortable for the price. The hotel was conveniently located, and the complimentary breakfast was a good way to start the day. The linens were clean as was the guest room bathroom. The bathroom towels did not smell like cigarettes. They smelled clean. I was located near the end of the hall, and there was very little noise. I would return to the same hotel if ever in this are a again.
October 27, 2014
Rated 5.0 out of 5.0 by Switch 43 Very good house keeping - bed was very comfortable
Was very happy with the friendly people at the desk and the staff that did the house keeping. Very comfortable and was relaxing at the end of a long day. Only disappointment was not a continental breakfast provided.
October 26, 2014