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Rated 4.2 out of 5 by 135 reviewers.
Rated 5.0 out of 5.0 by Very good service in all departments. This hotel offers good service, is handy to shopping and cinemas also good train service is only minutes away. The beds are very comfortable with very good pillows, The bathroom in our room could do with an upgrade but it was clean in all regards. The food in the restaurant was 100% although the menu could do with expanding. The staff were very helpful always with a smile. August 17, 2014
Rated 5.0 out of 5.0 by Nice Stay 1. Nice ambience 2. Friendly staff 3. Clean and neat 4. Room size is big and neatly maintained August 15, 2014
Rated 5.0 out of 5.0 by Great Service Thanks for the great service. we really enjoyed our time at the Hotel August 13, 2014
Rated 5.0 out of 5.0 by Excellent customer service Staff were really good. The bits and pieces I needed were promptly and courteously delivered. August 11, 2014
Rated 4.0 out of 5.0 by Always a Great Stay I've stayed at Parramatta Holiday Inn several times now. I get a great deal each time, and the service is always very good. I've never had an issue with Reward Points not posting, and always get a Plat. upgrade. Highly recommended. August 9, 2014
Rated 5.0 out of 5.0 by Great place to stay Excellent hotel and service in central location. Value for money. Child friendly. We were made to feel very welcome and the staff could not do enough to help us. August 8, 2014
Rated 5.0 out of 5.0 by Comfortable room and goodservice This Holiday Inn is close to Parramatta shopping mall, trains and restaurants. The staff are friendly and the surroundings are very comfortable. Loved staying here and will definietely return in the future. August 7, 2014
Rated 5.0 out of 5.0 by staff I had an initial problem with my booking and when I called the hotel direct the staff member I talked to (Ron) was very helpful and went to some trouble to sort the issue out and called me back to advise everything was ok. His attitude was very refreshing and he did what he promised he would do. I was very grateful. August 7, 2014
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