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Rated 4.2 out of 5 by 139 reviewers.
Rated 5.0 out of 5.0 by great experience stayed here to visit New York City for the day from Ohio. Perfect location and great stay. Took the bus and saw the sites. No stress. December 10, 2014
Rated 3.0 out of 5.0 by Disappointing stay for Platinum Member This was my first stay as a Platinum Member. I really wasn't expecting anything special but I guess I was at least hoping to be taken care of a little bit better. After a long day of work, I just wanted to get to the hotel room, set up my work space and watch the football game. Unfortunately, there were several channels that were listed that just wouldn't work. Naturally, the one I wanted was one of them. I called the front desk and they sent someone to check it out. They came fairly quickly and said that this had happened before. He was going to see what he could do. He headed out the door. After about 20 minutes or more, I still had not heard anything. Meanwhile, I couldn't unpack or get work done or anything because I wasn't sure what they were going to do with me. I finally called the front desk and found out that they checked a couple of other rooms and determined that the TV worked fine in the other rooms. They decided to move me into another room. It was about 5 minutes before someone arrived with another room key - for the room right across the hallway. I just wanted to get in, get unpacked, set up my work area and get going. I didn't realize until I was trying to sleep that they put me right next to the elevator. Because of that, my sleep was not very good. Maybe I shouldn't have expected more but I guess I did expect that as a Platinum member, since there were issues, that I would get upgraded somehow. If nothing was available, maybe some sort of other offer. I guess I just need to lower my expectations... November 28, 2014
Rated 4.0 out of 5.0 by Enjoyable stay. Really liked the king jacuzzi room. Very relaxing and the layout of the room made sense. November 25, 2014
Rated 5.0 out of 5.0 by Nice Hotel This is a nice hotel. About what you would expect from a Holiday Inn. November 25, 2014
Rated 4.0 out of 5.0 by wonderful staff Front desk staff were very helpful and pleasant, Only thing that bothered me was the noise level of the room heating system November 25, 2014
Rated 4.0 out of 5.0 by Hotel Stay The room was somewhat dated as well as the rest of the hotel. Staff was very nice and did a good job. I didn't really think it was appropriate for the breakfast staff to put a tip jar on the food bar. November 20, 2014
Rated 4.0 out of 5.0 by Spacious room, wi-fi in the room, efficient front desk We chose the hotel because it was sufficiently close to the function hall where we attended a wedding. Our overall experience was positive. The only significant negatives were the lack of exhaust fan and a heater in the bathroom. Otherwise, it is a decent hotel. November 18, 2014
Rated 4.0 out of 5.0 by Excellent Suite Style comfort I was upgraded to a suite room which was very nice. November 18, 2014
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