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Rated 4.2 out of 5 by 112 reviewers.
Rated 2.0 out of 5.0 by Where's The Towels, Microwave, and WiFi? I called to see if early check in was an option. I was told it should be OK. I arrived at noon and was checked in early. That was the only good thing about this stay. I had 4 people in my room, and we had 3 towels in the bathroom. Every day we would have to call the front desk and ask for an extra towel. I even left a note for housekeeping asking to please leave us 4 towels. they threw the note away and left 3. I was there for New York ComicCon and didn't get back to the room till after 10pm most nights and when I would call the front desk, I was twice told that we couldn't get an extra towel till morning because the housekeeping staff was gone for the day. Once we called for extra toilet paper, (One of the people staying in our room has Crohn's) and were told the same thing. We wanted to microwave some leftovers on our last night there and realized that the space where the microwave was supposed to be was empty.I was so fed up with the front desk by then I didn't even bother to complain. The mattresses were also pretty old and you could feel the springs through them.Wifi was spotty, and unusable at times, and the Ethernet port on the desk, in the lamp base, wasn't plugged into the wall. There wasn't even an ethernet port for it to connect to anywhere in the room. The breakfast was pretty standard, food staff was friendly, no surprises there. Otherwise everything else was fine. Front desk staff were polite, when they did answer the phone. For clarification I should mention that on 2 occasions they did bring us an extra towel an toilet paper, but that leaves them at a 50% , plus why should I have to ask EVERY DAY?? I told the front desk staff at check in that I would have 4 guests, and we would need 4 keys. Still shaking my head about this one. I enjoy the Holiday Inn brand, but was disappointed by this stay. October 16, 2014
Rated 4.0 out of 5.0 by Nice place with friendly breakfast staff Nice place with friendly breakfast staff. Comfortable and good value for the price. October 15, 2014
Rated 3.0 out of 5.0 by Average Stay bad internet I had an average stay. The internet was horrible kept dropping October 13, 2014
Rated 5.0 out of 5.0 by Excellent Breakfast Buffet Very comfortable. Excellent breakfast buffet and very nice dining room. October 12, 2014
Rated 5.0 out of 5.0 by Very satisfied I was very pleased with my stay. The hotel clerk was wonderful and even upgraded me due to my platinum status. The Tuesday Manager cocktail party was great with good food and plenty to drink. Comfortable bed, clean room, friendly staff and great breakfast. I would certainly return. No complaints at all!!! October 9, 2014
Rated 4.0 out of 5.0 by Internet was terrible! The internet was the slowest that I have ever experienced at any hotel since the early days of wifi in hotels in the early 2000's! I tried the wired connection, but it didn't work. The hotel is nice, but I will stay at another hotel next time if the internet doesn't improve. October 7, 2014
Rated 5.0 out of 5.0 by Great Place For The Money Front desk always professional. This one time the girl at the desk did not welcome me as a platinum member or ask me if I wanted the bag or the points. Every other time I was welcomed as a platinum member and even given an upgrade for free. I guess this girl had a bad day. I would still highly recommend this Hotel. October 7, 2014
Rated 5.0 out of 5.0 by service young lady at the front desk was so professional, friendly, and helpful. Gave very good driving directions to get around the construction. Wish I could remember her name so she could be commended. October 7, 2014
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