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Rated 4.2 out of 5 by 299 reviewers.
Rated 5.0 out of 5.0 by Great Service A very relaxing and enjoyable stay for my family, especially with my kids.... October 15, 2014
Rated 3.0 out of 5.0 by Need to wait to be seated for Breakfast Long line upon check in, must provide a line for IHG members...Upon check in no room was available even if you have booked in advance...So they have upgraded our room...Need to wait to be seated for breakfast....Access to the Mall is great... October 14, 2014
Rated 2.0 out of 5.0 by Large rooms, great location I really like this hotel because of its proximity to the mall especially the direct access through the hotel lobby. There was a storm during our stay and all my meetings were cancelled. Because of the convenience, I could spend a productive afternoon in the mall without stepping out on the street. October 13, 2014
Rated 5.0 out of 5.0 by Excellent service I always looking forward for your excellent service that is why i kept on coming back. I very thankful for those people who makes my stay a very relaxed & comfortable.. Ms jingky & sally of fab rest, ms kat & tere from front desk. Everytime im here they make sure I felt like im home. October 11, 2014
Rated 5.0 out of 5.0 by Amazing Relaxing experience great value of money and amazing staff. October 10, 2014
Rated 2.0 out of 5.0 by My Stay Being a Platinum member, the hotel upgraded me to a suite room but there's club lounge previledge as they said hotel had no lounge. The room is specious but very out dated and old. The last night of my 3 day stay, there's power stoppage and only 2 lights in the room could be turn on. There's no power supply even in all power points. The power never came back till the next day when I checked out. The generator is outside my room and making continous loud noise and I couldn't sleep all night. Luckily it was last night of my stay. Probably Crowne Plaza Hotel next door would be a better choice October 8, 2014
Rated 3.0 out of 5.0 by In the event of electric power outage In the event of electric power interruption/brown-out, there is No standby generator, which worsens when the interruption will take days. so Very uncomfortable stay. October 8, 2014
Rated 5.0 out of 5.0 by I'll be back for more . . . Staff are always polite, friendly and very accommodating, even when I checked in on Sept 18, 2014 at 1:15am! They even gave me a two-room suite because the other rooms were sold out. That's great service! October 7, 2014
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