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Rated 4.2 out of 5 by 273 reviewers.
Rated 4.0 out of 5.0 by Hotel needs an uplift or refurbushing. Hotel needs an uplift or refurbishing. In room dining needs to be reaccessed with local food provision. August 24, 2014
Rated 4.0 out of 5.0 by Good sleep, my home away from home Review based on a 2 bedroom suite, good price level. no neighbours encountered. Bar still smelled smoky. Staff at bar, services, prices OK, but burned smell must be solved. August 22, 2014
Rated 4.0 out of 5.0 by Good location and large rooms The facilities and rooms could use an upgrade but it was a comfortable stay overall, well worth the price paid. It would have been nice to have a 24-hr coffee shop or tea place for a nightcap. After the connecting mall closes, there is no place to go except the McCafe a block away. The F August 19, 2014
Rated 4.0 out of 5.0 by great location I stayed for 3 nights and enjoyed the stay in Holiday Inn, Galleria, Manila. The rooms are good and kept clean the staff if courteous and helpful and the best thing is the breakfast spread. August 18, 2014
Rated 5.0 out of 5.0 by Comfortable, clean room The room was great! The price was excellent! The service great! Clean pool and area with poolside service! I felt so spoiled! Would definitely stay there again! Loved the fact it was connected inside to the mall next door and didn't have to go on the street. It had lots of shopping and restaurants. I felt very safe there! August 16, 2014
Rated 5.0 out of 5.0 by All about the staffs The staffs are very busy when we checked in at this hotel but the front desk agents are very friendly to assist us. Mavis was very polite and kind to check us in, he was very jolly. Since we are celebrating a special occasion we enjoyed the executive room of the hotel.We were able to relax despite of the stormy weather. The girl from the operator was very patient to assist me with all my questions, thanks monique! The next day all our outlets from the room are not working but they were able to explain to us what went wrong in a nice manner, it was because of the typhoon. Jerwin was very friendly and polite, this is what hotel guests are looking for. Great experience and good job guys!! (some facilities need to have proper maintenance esp a.c in the room and lift) August 15, 2014
Rated 3.0 out of 5.0 by Old furniture Good location,has a connection to Gallirea mall which you can find what ever you are looking for, poor lobby, old furniture. August 8, 2014
Rated 4.0 out of 5.0 by Convenient and comfortable I often stay at Holiday Inn as it is conveniently located and with an adjoining mall, makes it easy to pop out for quick meals or just a walk around. Also represents good value for money. Opportunities to deliver better value and convenience include: (i) lift service. Seems slow to me; (ii) internet service - great that it is free but it requires signing in every 24 hours. As a long term guest (staying more than 14 days) its a nuisance to have to go through the logging in routine every evening. (iii) room is large and well positioned but i wonder if those who maintain it have time to do their job. One light didn't work for the last 4 or 5 nights I was there, another light was faulty, and I found several items under the settee left by my visitors - which ought to have been detected and vacuumed away. While you can say its up to the guest to report defects, the initial onus ought to be on those servicing the room. August 7, 2014
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