Rated 4.2 out of 5 by 285
Rated 2.0 out of 5.0 by KAlagh Pretty Old Hotel
Getting a taxi is a super problem.
Hotel is quite old... not enough light in the room.
Food was ok though (room service)
September 18, 2014
Rated 5.0 out of 5.0 by ohana2704 Manila best kept secret!
I have been returning to this hotel many times! Mr. Ayush and his great team service is top notch! Rooms are spacious and cleanliness is superb! Connected to a a mall and SM Megamall is within walking distance.
Keep up the good work and I'll be coming back again!
September 17, 2014
Rated 3.0 out of 5.0 by DaveLT Decent but getting really dated.
We've probably stayed in this hotel about 10x, even back in the early 2000s when it was still Galleria Suites.
Since I've been a resident in Manila for quite some time and worked around the Ortigas CBD for a couple of decades, I'm very familiar with the surroundings.
The location can't be beat, especially if you don't like Makati CBD, in general. Several large malls are within walking distance or at the most 10-15mins cab travel.
Emerald Avenue is filled with late-night, call centre offices so you're guaranteed to have coffee houses, fast-food restaurants, mini-groceries, and general crowd activity 24 hours every weekday, at least. Staff were quick to serve and are courteous as well.
The rooms, unfortunately are very dated and as someone who've stayed in the same hotel the past 10-15 years, it really hasn't had a lot of improvements in design, condition, and appeal. There is a clear "old" smell in the rooms coming from the carpets and old furniture, the bed we had was very saggy already but the housekeeper said they don't have spare mattresses to exchange it with.
The toilets lack flushing consistency wherein sometimes it flushes, sometimes it'll take a few tries. There's no free WiFi in the rooms as well.
The hotel can be had cheap if you watch online booking site offers often enough.
We had a pretty good rate during our 5-day stay. Again, the staff were attentive, and free-parking is a big deal for those who drive. Having direct-access to the mall surely helps.
It's really time for a renovation or at least, change the carpets and mattresses after a couple of decades, however, because the bed really wasn't offering a decent night's sleep for a hotel.
September 15, 2014
Rated 5.0 out of 5.0 Comfortable bed and great service.
Excellent hotel. Excellent staff. Wife enjoyed her sleep. Daughter loved the pool. Near the malls and lots of places to eat nearby.
September 9, 2014
Rated 5.0 out of 5.0 by Pongeweb Wonderful Stay at Holiday In Manila Galleria
Wow! This was a wonderful and memorable stay. From the reception at check-in to check-out, the staff are humble and hospitable, the room conditions good and internet access very fast even in the top most floors. I will always want to come back to this hotel if I'm visiting Manila.
September 8, 2014
Rated 2.0 out of 5.0 by huang89 服务尚可，烟味过大
September 8, 2014
Rated 4.0 out of 5.0 by Lilac16 Breakfast menu
not much choices for breakfast. Most of the sliced fruits are preserved.
September 4, 2014
Rated 5.0 out of 5.0 by mic49 Always a Good Experience
The Holiday Inn Galleria always takes good care of me and my family when I need to travel to Manila for work. This is the place to stay for the traveling business man.
September 3, 2014