Rated 4.2 out of 5 by 405
Rated 4.0 out of 5.0 by TanyaTT Nice staffs, good location
I enjoyed my 6-days business trip there.
The staffs are nice, esp. the operator (who got my wake up call requests after midnight for many nights, sorry for that) and the meeting room attendants.
Just wonder why no shower cap included in amenties.
The smell of lobby, possible the air freshener or floor cleaner you use was too strong for my nose.
April 21, 2015
Rated 4.0 out of 5.0 by Danny Boy67 Honesty of Housekeeping Staff
I appreciate the honesty of 2 staff from housekeeping. On two separate stay I left my watch in my room when I checked out and a certain Glen called the front desk about the watch and proceeded at the front desk and handed me my watch.
The second incident was when I left my diary and it was the supervisor rito who went to the front desk and gave me my diary.
Such deeds is worthy of commendation.
April 19, 2015
Rated 5.0 out of 5.0 by Texanpinoy excellent staff service
We stayed twice this time at HI Galeria in our recent visit to the Philippines. We use to stay at the HI Makati but tried the Galeria branch this time. Although my wife and I are first timer on this branch, we were treated like we have been at this place for a long time. Bellhop service was excellent, a special thanks to Marvis (front desk) who made our check in so efficient., he is most professional. We only wish front desk attendants are like him, having tried HI/Indigo/Intercon/Crowne Plaza around the world where we traveled.
Some, suggestions: shower curtains can use some more cleaning/change, over used towels need replacements.
More power to HI Galeria.
April 17, 2015