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Rated 4.6 out of 5 by 353 reviewers.
Rated 5.0 out of 5.0 Excellent service by all hotel staff, disappointed in the breakfast I have mostly stayed at this hotel during my business trips in the area in the past 18 months (a few stays per month). I have always been impressed with the excellent service and kind hospitality being offered by the hotel staff at all levels and functions. Everything is awesome, except the breakfast buffet that has been degraded over the months. I wrote a review about this back in April but no one seems to care to improve it. In fact, it seems to get worse. The breakfast line last year was much better than this year. For example, last year, they served shrimp December 17, 2014
Rated 3.0 out of 5.0 by Efficient staff The staff of Holiday Inn are their best assets. Ready and willing to go out of the way to assist guests. I had to travel earlier than anticipated. The staff made sure my laundry was returned earlier than required to meet my needs. Much appreciated. Breakfast now offers some Halal items and maked as such. Thanks for listening. December 16, 2014
Rated 5.0 out of 5.0 by Excellent Customer Service I do not recall the last time I had such a great stay at a Hotel. I was greeted every day with a smile and a welcome which set my day off positively. The Hotel was extremely clean, the rooms were very quiet and very comfortable. I highly recommend this hotel for business or pleasure. The service at the spa was also very pleasant and extremely reasonable. December 15, 2014
Rated 4.0 out of 5.0 by solid hospitality in the quiet part of Pattay stayed in total 3 weeks at Holiday inn Pattaya , on business trip. Hotel is a either relatively new or newly reonovated. airport transfer from Bangkok went very smooth and driver drove us safely to Pattaya. Check in was efficient and I was in the room - 20 minutes after we arrived hotel. The hotel is placed in the more quiet part of Pattaya, but with very easy access to any action and restaurants required. Being on Business - this was a good location. Breakfast was great and service swift. Used Havana Bar a number of times - great pizza and as well Cigar area. The spa is not Holiday inn, but conveniently placed on 5th flloor. The spa service is relaxing, professional and off course more expensive than in the street. The Flow cafe makes brew really good coffee ( better than Starbucks) and ther homemade biscuits are to die for!. Solid place - great room lay out and fine placement, if you wish to stay in the perimeter of pattaya nightlife. December 14, 2014
Rated 4.0 out of 5.0 by Very good Good guality, clean, staff is really helpfull. Situated in a relaxed area of pattaya away from the noise. Rooms were clean and bed was good! December 11, 2014
Rated 3.0 out of 5.0 by Comfortable but didn't feel the luxry of a star hotel Food , Service to be improved. Didn't feel the stay as worth for money.... December 10, 2014
Rated 5.0 out of 5.0 by 前台入住时候把我弄成了MS,餐厅签单遇尴尬 酒店本身还是不错的,入住的是新楼,设施硬件都很好,只是入住时候前台把我的性别弄错了,以至于后续我在酒店餐厅签单时候,服务员反复何我核对入住房间号,姓名等信息,我感觉很奇怪!询问为什么的时候,他们告诉我我的房间是一位MS入住,与我提供的信息由出入,我就哈哈哈了! 另外酒店的奖励积分累计不是很专业,相关积分还是我回国后联系呼叫中心累计的! December 8, 2014
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