Rated 4.5 out of 5 by 287
Rated 4.0 out of 5.0 by nongsom Great service mind
I've been here for few times but this is my first time with Executive Tower which has just been open for one and a half month. Room has same style/tone with Bay Tower and foul odor from its newness. I was upgraded to executive floor (without club access) on the first night. Wifi was extremely slow compared to other places even Bay Tower. Following morning, I informed this issue to Khun Bee expecting nothing. Couple of hours later, I got a call from hotel offering me to move to another suite room. I truly appreciated that team showed service minded action, They didn't let any issue go.
I figured out later that Khun Bee is responsible for both towers. She really deserves this compliment.
September 18, 2014
Rated 5.0 out of 5.0 by Ploid Great Hotel
Rooms on the upper floors overlooking the pattaya city coastline
September 16, 2014
Rated 5.0 out of 5.0 by Sirilak Junior It's a nice place to relax for your vacation
It has a peace location. friendly and polite staffs with good service. The accomodation is so comfortable.
Well decorated with modern look of natural sense.
September 15, 2014
Rated 5.0 out of 5.0 by 10th Group My Stay at Pattaya
I am always traveling to Pattaya for business and would never stay at any other hotel.
The staff at this hotel are warm, friendly and always on top of their game. I have never had a bad experience here. The hotel exceeds all other hotels in the chain for politeness and friendliness of the staff.
They always remember you and always have the room ready. They are the best!
I am not a fan of Thailand at all, but this hotel makes you forget all your troubles.
September 13, 2014
Rated 4.0 out of 5.0 by MAX MAX nice hotel
its really nice and clean place,the staff are very friendly.
its a little far from the center of pattaya night life but still it is a good hotel to stay.
September 11, 2014
Rated 1.0 out of 5.0 by Kaleemkhan Worst Experience Pattaya
As i had described before
i need someone from IHG to contact me ASAP
September 11, 2014
Rated 4.0 out of 5.0 by BT_Bkk Pleasant stay in new Executive Tower
Stayed at newly opened Executive Tower. Had a pleasant stay and had more privacy than main tower. Had an issue with check-out when Front Office stay charged my credit card twice, which I only discovered upon reaching home. Hotel was able to resolve this issue after re-checking with Front Office.
September 10, 2014
Rated 4.0 out of 5.0 by Tige55 Clean and brand new rooms
I spent seven days in the new wing of this hotel and it was a very good experience. The rooms are clean and comfortable, the breakfast has variety and the swimming pool is stunning.
September 6, 2014