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Rated 3.8 out of 5 by 175 reviewers.
Rated 5.0 out of 5.0 by Next best thing to home I am as relaxed as can be when i stay here everyone treats you kind and with respect great all around place July 4, 2014
Rated 3.0 out of 5.0 by Easy access from Airport We arrived late and having the restaurant next door was a nice plus. The hotel was full and although the floor was noisy our room was quiet. The pool was not real clean, but the number of guests could have contributed to this. Overall a nice stay July 3, 2014
Rated 5.0 out of 5.0 by great weekend wedding stayed for a family wedding, the hotel is so close to our wedding hall and the staff are friendly, Lenny was such gentleman ! he gave us a lot of information and directions. I will be visiting the are again in October and I will be staying at this hotel in Peabody thank you June 30, 2014
Rated 5.0 out of 5.0 by Comforable room, bed and service The staff was very comtable and warm in welcoming us to the motel. Room was very neat, roomy and comfortable, Bed was great. Bathroom could use a bit more light strength and air circualation. The IHG snack bag is an insulate to us members. The snack is 97%+small sunflower seeds????, a couple raisins and about one almond. Very unappealing to the taste. Could you get any cheaper??? Regardless, I loved the room, the staff, and the stay. June 30, 2014
Rated 5.0 out of 5.0 by back to Boston great location and Inga was great at the front desk June 30, 2014
Rated 5.0 out of 5.0 by Overall Experience My sister and I take a mini vacation every year and decided to go to Salem, Ma. Holiday Inn in Peabody was selected due to its proximity to Salem. I never thought that we would experience a 5 star vacation starting from beginning to end. The hotel staff were excellent and very helpful. We probably would have gotten lost if it wasn't for them. They also recommend a whale watch out of Gloucester, Ma and we went for a 5 hour boat tour. What a wonderful day and experience. Breakfast at the hotel was great and drinks after a long day was wonderful. I can't say enough about this hotel. It was a wonderful stay at a great place. I recommend it highly. June 30, 2014
Rated 5.0 out of 5.0 by love the holiday inm I love, the holiday inn everyone are great from the front desk to housekeeping, management. Everyone is good there, the rooms are clean and nice. If you are in the boston area and looking for a good hotel stay in the holiday inn in peabody mass. Great location too. June 28, 2014
Rated 5.0 out of 5.0 by great staff!!! the staff at his hotel were so helpful. we checked in and they recommended a nice place for dinner. then they had a reception for guests and they invited us to join. finally we were having problems getting soft drinks at the vending machine and the girl behind the desk came and helped us! its all about the service at this hotel. June 27, 2014
Rated 4.0 out of 5.0 by breakfast service The hotel was not clear about free breakfast. If you received a discount on room you lost free breakfast. When I spoke with management they did not seem to care. Beds are not comfortable June 27, 2014
Rated 1.0 out of 5.0 by poor service Our room was filthy, We did not get back to our room until 1am. If I saw the condition of the room I would have left pronto June 26, 2014
Rated 5.0 out of 5.0 by Great Service Great Staff I was very impressed with the level of customer Service from the front desk staff and the manager on Duty. All were pleasant and very helpful. I had a wonderful stay!! June 25, 2014
Rated 4.0 out of 5.0 by Decent hotel nice hotel in the area. Nice Carabas Italian rest right next door. Manager's hospitality offered on Tuesday night is nice. June 22, 2014
Rated 4.0 out of 5.0 by Comfortable night's stay Pleasant conditions. Friendly staff. Clean rooms. Could have used a reading chair in the room. June 19, 2014
Rated 5.0 out of 5.0 by everone works to make it great Great experiance relaxing easy just like at home he staff always has a smile , June 18, 2014
Rated 3.0 out of 5.0 by Comfortable and a nice staff. Aside from several wedding parties staying the night and causing late night (actually early morning) noise, I had a comfortable stay. The staff was very nice and accomodating. The location is not the most convenient and I found it difficult navigating to and from the place - getting turned around and lost both upon arriving and returning to the hotel. June 18, 2014
Rated 5.0 out of 5.0 by great all the time this hotel is a great place to stay. its clean and beautiful. the staff is always willing to help. this is the hotel I will always stay at when im in the north shore. June 17, 2014
Rated 5.0 out of 5.0 by Great Service!! Excellent Service, great location, staff was very friendly and attentive to all my needs. Room was very clean. June 16, 2014
Rated 5.0 out of 5.0 by good location with lots of options visited family and the hotel is very clean, staff are nice and helpful June 16, 2014
Rated 5.0 out of 5.0 by CT MOM Great place to stay excellent customer service and great buffet June 13, 2014
Rated 1.0 out of 5.0 by Thankfully brief stay in Peabody MA Pick another property regardless of price. I spend 150 nights a year on the road. This property is dingy - from the outside to the lobby and guest rooms. The front desk staff showed no desire to meet needs or problem solve. The property is one that is evidently not a priority to the owners or franchise. The towels were threadbare and the electric outlet for the A/C had a hole around the outlet. If one needs to do laundry during a business trip this is not the place - unless you bring a roll of your own quarters. The window unit A/C constantly blew the curtains up all night so that there was no darkness. The dirty floors outside of the breakfast café were thankfully not reflected in the café itself. The café's staff was surprisingly pleasant and efficient. June 12, 2014
Rated 5.0 out of 5.0 by Nice Hotel Went to this Holiday Inn to stay over while we went to a wedding. Very nice people at front desk. Easy check in and check out. Breakfast was good the next morning. Would definiately stay here again. June 10, 2014
Rated 5.0 out of 5.0 by Great Staff Great People made for a great stay....Only downside was road outside of hotel is one way for a while. June 5, 2014
Rated 3.0 out of 5.0 by very average!! Got a group rate on the hotel otherwise would have given a much worse review. I felt for the price I paid, which was about 60-70$ less than the average price, it was very average. Room, average, although very small as is the bathroom. Service, average. Lobby area, average. Bedding, average. No coffee in lobby which is a pet peeve of mine. No continental breakfast which is pretty standard these days. Ordered room service from one of the attached restaurants, service was quick but order was wrong and totally not worth the money. Most of the staff was friendly enough but not overly welcoming. Stay frequently at a variety of hotels and the best was to describe this hotel is........average. June 4, 2014
Rated 2.0 out of 5.0 by Overall I had stayed at this location previously and was happy with my stay. I was very disappointed this time around. The breakfast buffet was good but the food and service at restaurant for dinner was horrible. That couplled with with my check-in experience and being over charged made me question Holiday Inn's commitment to quality. I do want to say the cleaning staff and hte staff at breakfast were in line with the type of service/treatment I expected. June 3, 2014
Rated 3.0 out of 5.0 by Somewhat shabby The entrance door was not secure. It could be opened without a keycard. The back elevator is very slow. The room carpet was stained. I had to go reregister at the desk 3 times because my rate changed 3 times; what a pain. It is really hard to enter and exit the hotel- very busy hi way. The address is listed differently in different brochures . No free breakfast! The pool was closed when we wanted to use it - a chemical thing, not the time. We found the staff to be congenial, but the facility a disappointment. It needs work! We stayed at a H I in Romulus MI prior to this stay and it was just lovely! June 2, 2014
Rated 5.0 out of 5.0 by good staff checked in late and the girl at the desk was very helpful May 30, 2014
Rated 5.0 out of 5.0 differants Did not know there was no breakfast Will pay attention and make sure it is a Holiday Inn Express May 29, 2014
Rated 4.0 out of 5.0 by Would stay again The hotel is well situated to get to the desired attraction in the area The room was extremely clean and neat upon arrival. There were plenty of clean towels and bath products. Our stay was a bit noisy because of a convention with lots of children. Can't blame the hotel staff, but it did cause some lack of sleep. The staff did apologse but it was accepted to be out of there hands The breakfast although not included was fine with a good choice ,However the attached restraint has a comprehensive menu and is highly recommendable All in all it was a good experience as far as being a IHG member this was not recognised by the check in staff member May 28, 2014
Rated 5.0 out of 5.0 by relaxing at home feeling Everyone from reservations to the house keeping is great they wecome you and make you feel at home in every way May 26, 2014
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