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Rated 4.0 out of 5 by 295 reviewers.
Rated 4.0 out of 5.0 by Great stay, don't take your shoes off. Had a GREAT stay Boston-Peabody Holiday Inn. The hotel is an older hotel within recent refurbish, old style doors , pool, and elevator are a dead give away. However the service is good and the room is very clean except for the nasty stained carpet. Time for a new carpet for THAT room and handy rug cleaners for housekeeping or the floor tech. September 28, 2014
Rated 5.0 out of 5.0 by Carole C Great stay for the week. Clean and very comfortable beds. Great Staff. September 27, 2014
Rated 5.0 out of 5.0 by wonderful stay hotel is well pointed next to Boston and close to Salem my family had a great dinner at the restaurant September 27, 2014
Rated 5.0 out of 5.0 by good mattress ! loved the mattress ad asked about the brand coffee in the lobby was nice touch September 26, 2014
Rated 5.0 out of 5.0 by Best holiday inn and suites ever! we travel as a group and stay at hotels all over the Eastern coast. We found the hotel beautiful, accommodating and clean. The staff was superior! Every aspect of our stay was just perfect! Every detail of our weeks' stay there was enjoyed by all! kudos to the front office and event coordinator for making this all possible for us...thank you. Hotel and .staff all deserve a 10+..... September 24, 2014
Rated 4.0 out of 5.0 by Great staff and nice location. I've stayed there before and will do so when I'm in the area. September 23, 2014
Rated 4.0 out of 5.0 by wedding party Nicolette was amazing with all her help with my guest who were staying here for a wedding I was having at Spinelli's. Only complaint I had from them was regarding the breakfast, I was told breakfast service was terrible they only saw the server twice once for drinks last time for the bill, never got refills or was offered refills. My guest feel that what they paid for they could of gotten at other hotels for free September 19, 2014
Rated 4.0 out of 5.0 Bed ok, but fought with the pillows. too soft This if an older hotel and could perhaps use a freshening up. there was not a fully restaurant with it but one next door which we used except for breakfast. I believe that I prefer the Express hotels. September 18, 2014
Rated 5.0 out of 5.0 by good place enjoyed a short stay visit to the northshore on business the hotel was very busy and the staff were nice and helpful duirng the rush of guests as usual September 16, 2014
Rated 2.0 out of 5.0 by More a Holiday Inn Express but not so good Very dated building, run down rooms, in need of a makeover. Poor value for money, this hotel I would down grade for service, but to make it into a Holiday inn Express they would need a new building September 16, 2014
Rated 5.0 out of 5.0 by great Price for a quality suite. awesome room for the price. actually was the best room in our 2 week stay throughout new England. September 14, 2014
Rated 5.0 out of 5.0 by Blocked booked for Rockport Wedding Very attentive staff. Very clean Easy access to highways. Roomy suites enough so that a large bridal party was able to have their hair done and dress with ease I would recommend highly. All my wedding guests were very pleased. 12 rooms. Good rates. September 14, 2014
Rated 4.0 out of 5.0 by Nice Stay Staff was great, The room was clean. There was a hotel reception with appetizers and beer and wine. Happy with my stay. September 13, 2014
Rated 4.0 out of 5.0 by Clean Room and Comfortable bed For our short stay it met my expectations for a clean room, comfortable bed, and a quick in room coffee. September 8, 2014
Rated 4.0 out of 5.0 by comfortable and friendly as usual very happy with Holiday in service and rooms. I use all the time, never been disappointed September 8, 2014
Rated 3.0 out of 5.0 by Very average Certainly would not have used a solid colored carpet because you can never get all the stains by previous occupants out. There were no chairs to sit and read in other than the desk chair and 2 ottomans. They charged $10.00 per night if you requested a microwave and refrigerator. I will look for other options for our next visit. September 5, 2014
Rated 5.0 out of 5.0 by WONDERFUL STAY ! enjoyed hanging by the pool with the kids and the hotel is close to a mini golf range ! I liked the breakfast and the chef made us a great walnut toast ! September 4, 2014
Rated 5.0 out of 5.0 by perfect place evryone at the hotel treats you great it easy and a fun place to stay September 4, 2014
Rated 3.0 out of 5.0 by Poor service and old carpeting We stayed in a King Suite for one night with our daughter. The rooms were connected by a set of windowed double doors with curtains. The space was large and open and very comfortable. Unfortunately, the carpeting was stained in several different places and some of the stains were quite large. This was very off putting. In addition, I had noticed while waiting for the elevator, that the ceiling tiles above the doors were discolored and blackened from water damage. ( Lobby level). We were very tired and wanted to go right to sleep. There were no blankets for the sofa bed - only sheets. I attempted to call housekeeping twice to request blankets and even though a woman answered the phone, the call seemed to switch directly to an answering machine. I left my name, room number and request for a blanket and it was never delivered. September 4, 2014
Rated 4.0 out of 5.0 by Comfortable, clean accomodations The room was clean and spacious. Our key card didn't work to get into our room ,which was top floor ,furthest down the hallway.Had to go all the way back down to lobby to correct this ,but was corrected efficiently. Towels for two were provided when there were four of us staying in the room. That also was corrected eventually.Nice stay after those two glitches! September 1, 2014
Rated 5.0 out of 5.0 by nice place to stay, very clean facility I was just there for an overnight stay. The roon was exsactly how I needed it to be, clean and double beds. The staff was friendly. I will be staying here next time im in Salem. Must go to the The Fat Cactus nearby, nice place as well . September 1, 2014
Rated 3.0 out of 5.0 by Rte 1 Peabody hotel Perhaps 5 competitor hotels are within a mile of each other on Rte. 1 Peabody. Of the 5, for our purposes, the Holiday Inn is poorest for guest amenities, but for the pool which we do not use. September 1, 2014
Rated 5.0 out of 5.0 by GOOD STAY AND GOOD PRICE I find it very comfortable hotel with good restaurant next door lots to do around rt 1 the staff are very nice and friendly. August 31, 2014
Rated 5.0 out of 5.0 by wow good please to be and good staff will be back next time to visit family August 30, 2014
Rated 5.0 out of 5.0 by Lovely room and near our destination We decided on this location as it was very near Salem. We went with the suite and were very pleased with it. The rooms were spacious, neat and clean. There was a small kitchenette with a microwave, refrigerator and sink (which we did use). We took advantage of the pool, which was very nice. Breakfast buffet was average. The staff were very friendly and helpful. We only had two drawbacks. First, the bed was not that comfortable. The mattress was a little too hard and I had a hard time falling to sleep the first night. Our daughter had the pull out couch, which she said was not comfortable (which we expected, as they never are). The second night she did not pull out the bed and just slept on the couch and she was fine with that. Secondly, the hotel is on a very busy street and it was very hard to get out of the driveway into the heavy flow of traffic. However, would recommend this hotel and would stay again. August 28, 2014
Rated 2.0 out of 5.0 by Bad choice This was our first stay at this hotel when visiting Peabody and probably the last. Our first room was unacceptable due to noisy beds. The mattresses are supported by a plywood box so make noise every time you bump into the bed, sit or lay down on it. There was also long black hairs on bedspread. We were upgraded to a king suite which was much better as the beds were on normal box springs. Breakfast not included, but not the first time this has happened... Only good side to this was I booked the stay using reward points.... I would say this hotel needs major updates as far as bedding. August 28, 2014
Rated 5.0 out of 5.0 by good stay booked one night to visit my family and I like this hotel, it is close to the malls and to Boston. the kids loved the pool area August 28, 2014
Rated 5.0 out of 5.0 by Excellent Long Stay We stayed at Holiday Inn Peabody for a little over a month, our home was being renovated. The staff at the hotel made us feel as if we were home. The room we had was nice and comfortable. We were able to relax after work in our room. The kids enjoyed the pool. We were able to use the business center to check our emails and print some necessary documents. The staff at the front desk were top notch, we got to know all of them really well. I send a special thank you to Lenny, Darrah, Inga, Veronica, Cassandra, Carly, Roberto and Jonathan. These fine people accommodated us and we are forever grateful. I cannot forget the management staff Sam and Carlos....thank you gentlemen!! August 27, 2014
Rated 2.0 out of 5.0 by On the run down side This hotel needs a make over. Lots of small things like water leaking on guests over parking lot access door, very slow elevators, room air quality not up to Holiday Inn standards, carpet looks (smells) old, etc. Needs updating. August 27, 2014
Rated 4.0 out of 5.0 by convenient location Wanted a reasonable accommodation near Salem to do some sightseeing. Fit the need and enjoyed dinner next store at Carrabbas. August 27, 2014
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