Rated 4.5 out of 5 by 69
Rated 4.0 out of 5.0 by veektord Staff
Although I ran into one of staff in my room, it was explained to me and I was fine with it. They were checking for items left behind from a previous guest.
February 27, 2014
Rated 5.0 out of 5.0 by Yevonne Welcoming and as Wonderful as home
My husband and I enjoyed our hotel experience at the Pearl Holiday Inn Bass Pro Drive in Pearl, Ms. We chose your hotel since it was near our grandson's ball tournament for the weekend. We want you to know along with our family (They stayed there also.) how awesome it was to enter a room filled with a welcome feeling, a fresh smell, and clean surroundings. The beds were very comfortable. We were greeted with much kindness with a caring attitude. We also were able to enjoy our breakfast there. The food was absolutely delicious and the staff was most hospitable. We have traveled about the world and we can say our stay with you was welcoming and as wonderful as home.
February 26, 2014
Rated 5.0 out of 5.0 by Elwanda7 Great Service
As always I enjoyed my extended visit at the HI, Trustmark in Pearl, MS. The employees are always so cordial and accommodating!
It is so nice to have a happy group of people operating the facility!
February 14, 2014
Rated 5.0 out of 5.0 by Jan2010 Excellent Accommodations
This was our half way point after leaving Fairfield Bay in Arkansas - Excellent service from all - at the front desk, the restaurant and final check out.
January 9, 2014
Rated 5.0 out of 5.0 by snapperhead Breakfast
Our stay at this hotel was excellent!! Except, when we went down for breakfast. There was 28 or 30 TV's in there and everyone of them was turned on and playing extremely loud!! I ask the waitress to turn the TV at my table off, she did so, this helped a small amount but all the other TV's were playing to the point we couldn't carry on a conversation over breakfast or have a nice quiet meal before getting our day started. I could understand this at night after dinner hour is over and the drinking crowd comes in and wants to see sport, etc. But this was early in the morning, breakfast time.
Other than this, the hotel staff and the hotel in general was excellent!
December 14, 2013
Rated 1.0 out of 5.0 by JoeBoo44 Not a good experience
My daughter and I stayed at this hotel on our way home. We had called ahead to make sure they had an indoor pool as that is the only thing my daughter wanted to do that night. The staff member answering the phone said they did have a pool. So we get to the hotel and come to find out that the pool was locked and the heater pump was not working on the pool. So that was very disappointing and the following were other things that were disappointing.
1. Sports bar in the lounge with karaoke going on and you could hear it four floors up
2. Sheets were dirty and stained
3. Comforter was also stained
4. The bathroom sink had a large crack in it
5. The exhaust fan did not work in the bathroom
6. Refrigerator did not work well
7. Service at the breakfast was poor
December 12, 2013
Rated 5.0 out of 5.0 by jagdkg Excellent service
Just picked the hotel by chance and glad we did. Everything was great and the staff was most helpful, especially the person on the late night desk. The room service was nice, but the food was a bit overpriced for what was received. Will stay there again if ever in that area.
December 4, 2013
Rated 5.0 out of 5.0 by David1409 Perfect experience
Stayed 2 nights in Pearl, MS to shop at the new outlet mall. This hotel was perfect. Everything I could have asked for - the room was spacious and comfortable, the staff were friendly, & the location was in the center of it all. Thanks for everything. I will be back.
November 28, 2013