Rated 4.0 out of 5.0 by Ned66 Upgraded in many ways
Holiday continues to impress. This was seemingly brand new facility with nice lobby, and nice sports bars restaurant on premise with good food and a room set up very well for the business traveler. Very convenient to Airport and Jackson State U. Braves Minor league team across the street is a bonus.
May 15, 2013
Rated 5.0 out of 5.0 by soupwolf Swim Meet stay
The front desk person was great and room was excellent. She even called to check on us soon after we got in the room to be sure that we were comfortable and settled in - a first for me. I will stay at this hotel again if I am in the area.
May 10, 2013
Rated 5.0 out of 5.0 by Merlinmagic Excellent accomodations, exceptionally clean and great staff.
I usually stay at your hotel for a week every year. do to my teaching at the State Fire academy. Your staff, your facilities are exceptinal. Just keep up what you are doing. your customer service and very accomdating to all guests.
May 2, 2013
Rated 5.0 out of 5.0 by Maray Excellent as usual!
Nice clean hotel! Friendly staff every time I stay, great food and very clean room!
April 21, 2013
Rated 5.0 out of 5.0 by Jason1966 My stay
I really enjoyed my short stay at the hotel. It was extremely clean and very modern feeling. The staff members were very professional and courteous to all of my needs. I will stay here again in my travels to Jackson for sure.
April 15, 2013
Rated 2.0 out of 5.0 by ledge68 Overpriced
overpriced for the amount paid. Should consider lowering price. Staff inexperienced. Not much focus on the customer
April 7, 2013
Rated 5.0 out of 5.0 by jwag Beautiful hotel, great restaurant/bar, and great service
We had a group reservation for our baseball team and the service before our stay and while we were there was excellent! The hotel is new and really nice and the beds were very comfortable. Staff was great! We enjoyed the restaurant bar for dinner too. Highly recommend this hotel!
March 22, 2013
Rated 2.0 out of 5.0 by atlwrkr13 Not what I expected
Front desk was slightly snotty in attitude. I had an issue which was not their fault so I do not blame them at all for this but their attitude was horrible. Also, the air conditioning/heat unit did not work at all and after the experience up front, I did not want to even ask the front desk for help. There were stains on the walls and counter tops that merely needed to be cleaned. Also, all the pillows felt exactly the same although they were marked soft and firm.
Way overpriced for what I got. As a gold member, there is no breakfast or other amenities other than a horrible bag of cheap vending machine type cookies that I threw away. Yuck.
My company lives and breathes on reviews so I am always hesitant to write a bad one. That's how unhappy I was with this stay. I stay at Holiday Inn chains all the time and usually am very happy with the amenities and service.
March 18, 2013