Rated 4.5 out of 5 by 198
Rated 2.0 out of 5.0 Not great experience
We recently stayed here on a family vacation. If you are traveling with small children this may not be the place for you. We were told that ALL rooms that have double beds only include a stand up shower in these rooms. We didn't know this until after we checked in as it wasn't mentioned or listed elsewhere. This was not ideal for my 2 and 5 year old girls as bath time is something they love and they had never taken a shower before. The rooms otherwise were very nice. The service could have been better. The hotel was booked solid for some event and they were short staffed and waitied about 40 minutes to check in with only 1 person there to answer the phones and check people in and out. Lastly, the covered entrance to load and upload was a mess. It was raining when we arrived. There is enough room for 4 cars to pull under the covered section however 1 lane was only for the hotels courtesy van even though it was not being used and so it blocked everyone. Cars would not pull forward so that more than 1 could be under there and then proceeded to leave there cars parked for the 40 minute wait to check in. We were blocked in. Couldn't back out and couldn't go forward. We stay in Pearl frequently to visit family however we will not be coming back to this hotel. We've never had issues with Holiday Inn however this experience will probably keep us from ever using them in the future.
March 29, 2015
Rated 1.0 out of 5.0 by Sharky01 Property - 10 Staff - 0
Nice property and clean.
NO Security, No regard for Platinum Members, No regard for customers concerns, No smiling faces. No follow up on Maintenance men that knock on the door after 930PM.
Very disappointed in an IHG Property that does not care if their Platinum Members are staying there. The desk clerk was afraid to give the Welcome points- didn't receive them at all. So needless to say I will NEVER stay here again. There are too many other options that care whether their customer service is 100%.
March 25, 2015
Rated 5.0 out of 5.0 by T-Tommy Rainy weekend
We were there for the annual Mississippi Street Rods car show and it rained most of the weekend. Therefore we stayed either in the lobby or in the hallway. This gave us plenty of time to visit with other car folks and make new friends and enjoy the company of old ones. All in all...it was a real good weekend. Inspite of the weather. Had it been a dirty or rundown motel it would have been a miserable weekend. Thanks for having such an outstanding facility. It's just right for our type of weekend.
March 25, 2015
Rated 5.0 out of 5.0 by SHERIFF12 BATHROOM SMALL
HAD MORE THAN PLEANTY OF ROOM EVERY WHERE
EXCEPT BATH ROOM VERY SMALL HAD TO CLOSE DOOR TO GET INTO SHOWER OTHER THAT THAT EVERY THING GOOD.
March 16, 2015
Rated 5.0 out of 5.0 by Maggie'sMom Wifi Connection
I was unable to connect to the hotel wifi using the supplied password from the front desk staff.
I did not pursue this as this was a short stay with little time for actual internet usage.
March 12, 2015
Rated 5.0 out of 5.0 by imThatGuy4relz Great place
Had a family get-together and we had a great time! Great restaurant and staff was responsive and attentive. The right hotel for our stay!
March 11, 2015
Rated 5.0 out of 5.0 by Sky37 My recent HolidayINN
Overall stay fair, some areas need improvement Slept well during the night but housekeeping staff should be advised to keep noise level down.
March 5, 2015
Rated 5.0 out of 5.0 by patc13 Great location and staff
This hotel is in a great location. The staff is friendly
and helpful. The food in the bar and grill was very
good. There was an excellent selection on the menu.
We have stayed here more than once. It is a good
value. We would recommend this to those wishing to
shop or go to a baseball game. Great shopping for
men and women.
March 5, 2015