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Rated 4.5 out of 5 by 69 reviewers.
Rated 3.0 out of 5.0 by No ESPN We were so disappointed that we couldn't our favorite teams play while we were in our comfortable room on the TV due to the fact ESPN was blacked out. Huge disappointment. November 27, 2013
Rated 5.0 out of 5.0 by Outstanding Service The Guest Service Agent on Saturday morning is always outstanding. He is an asset to your organization. November 19, 2013
Rated 4.0 out of 5.0 by Very good hotel and economical price I enjoyed my stay at the Holiday Inn in Pearl, MS. The free shuttle service to and from the airport was excellent. The hotel was nice. They had a sports bar that had many TV's and a great place to watch sports. The food, however, was average. I was disappointed in the catfish as I was looking forward to eating catfish in Mississippi. But I have had much better at other restaurants in the south. November 14, 2013
Rated 5.0 out of 5.0 by Nice Hotel with Great sports bar I was in Pearl for business and was quite pleased with my stay at Holiday Inn. The staff was very nice and were accommodating to me because I had a late flight. I would recommend this hotel to anyone. November 12, 2013
Rated 5.0 out of 5.0 by Overall This hotel was amazing. The room was clean, the bed was amazingly comfortable and it was very quiet. The staff was very friendly and helpful. The area is also perfect for shopping and attending meetings in the immediate area. October 28, 2013
Rated 5.0 out of 5.0 by Good Experience A very welcoming staff, eager to please guests. Room was very clean and bed was a comfortable sleep. Only complaint was breakfast. I ordered a waffle which was not good. Other than breakfast, I would certainly stay here again. October 28, 2013
Rated 5.0 out of 5.0 by Continued Exceptional Service! The staff at this site is always exceptional . . . front desk personnel, Alumni House Restaurant and facilities personnel . . . always exceptional! October 21, 2013
Rated 5.0 out of 5.0 by The staff is outstanding The entire staff was just wonderful to deal with. I especially want to credit Rosemary of the cleaning staff with outstanding attitude, friendliness and courtesy! As a Platinum member of IHG rewards, I have stayed in hundreds of Hoilday Inn hotels and this is the very first review I have written! I look forward to going back. October 17, 2013
Rated 4.0 out of 5.0 by Great Hotel We had a fantastic experience, very restful. Only complaints are the service and food in the restaurant were not good at breakfast. I finally had to go stand outside the kitchen to pay for our meal and it was an excessive wait to get our food. Did not eat my omelet, it was not good. Also, had two different members of cleaning staff knock on our door starting at 11:30, even though "do not disturb" was on door, yelling "check out". Check out isn't until 12, but we were bothered twice within 20 minutes about when we were leaving. We felt like we were being rushed out the door before checkout. However, the room was great and had a great experience, otherwise. October 10, 2013
Rated 5.0 out of 5.0 by Very nice hotel, great people This is my favorite hotel to use when I come to Jackson MS for business. Very clean, good food, and a great location. I really love the internet at this hotel as well. They have both wired and wireless internet accesss in the rooms and it is very fast. Highly recommend and I will be staying there again. October 7, 2013
Rated 5.0 out of 5.0 by Great place to stay My wife and I stayed here in September 2013. This Holiday Inn has great eye appeal inside and out. The staff personnel are friendly and attentive. The hotel and rooms are very modern, clean, comfortable and well kept. The rooms are spacious with more amenities than than average. The sports bar/restaurant has very good food, spirits and service. The rooms are very reasonably priced. We will stay here the next time we are in Jackson and we highly recommend others do the same. October 1, 2013
Rated 5.0 out of 5.0 by Wonderful Staff The staff made sure we had everything we needed. They were cheerful as well as helpful. The place was spotless and the food great. September 29, 2013
Rated 5.0 out of 5.0 by Close to Jackson in a safe area Quite night. Very clean. Excellent location. Can't wait until the Outlet Center opens that will be next door. September 9, 2013
Rated 5.0 out of 5.0 by 1st time stay.. definitely not the last I travel all over the state for my employer..98% of my stays are in an IHG hotel.. This was one of my best stays to date.. September 8, 2013
Rated 5.0 out of 5.0 by Quiet rooms and comfortable. Stayed at the Holiday Inn Trustmark in Pearl MS while on business in the Jackson/Richland area. The hotel is across the street from the baseball stadium and practically shares a parking lot with Bass Pro. Easy walk to both. The staff was friendly and honored my request for early check-in with ease. My room was exceptionally clean and tidy. September 7, 2013
Rated 5.0 out of 5.0 by Great Experience From the moment we entered the hotel, our experience was pleasant and cordial. The staff made us feel at home. Our room was very nice and comfortable September 6, 2013
Rated 5.0 out of 5.0 by Comfortable atmosphere -- great service I really value and appreciate reviews from others when looking for travelling accommodations, so I wanted to do my part in writing. Most of the time you can rely on comments as being accurate. I was looking for accommodations that would suit my needs for two children (toddler and five year old). I am their grandmother. I came along with my daughter who attended a conference at the community college (she hates begin away from her children). I was a bit leary of staying at this location because of the business-like people. I didnt want to be disruptive with children. We "tried" to not be loud. I want to say that the staff at this hotel was so wonderful -- from the cleaning crews, to the front desk, and restaurant. I could not have been more relieved and pleased with their service. It was tough keeping up with young ones and they made this stay so much better/easier. Thank you! Beds - comfortable (pillows a bit too soft though - bring your own if you like a firm pillow). Indoor pool (water a bit chillier than I would have expected from a heated pool - but the five year old LOVED IT) Restaurant great - but really slow on preparing food so dont be in a hurry when eating there (tv's at every table -- great). Next door to Pass Bro Shop (walking distance) New mall nearing completion (walking distance) Great hotel - clean, comfortable, friendly No continental breakfast Highly recommend September 6, 2013
Rated 5.0 out of 5.0 by Another Great Stay in Pearl, Miss I have come to realize that every stay at your hotel will be comfortable. I appreciate that the staff is so friendly and appears to be very happy when dealing with guests. September 4, 2013
Rated 4.0 out of 5.0 by Tanglewood makeover I have stayed in this hotel twice now and I can say that while the makeover was nice. I think they missed some key areas that should have been addressed. - the bed was found to have long hairs upon pulling the top sheet back. though this wasnt a HUGE factor to me, its something they should not be missing. otherwise the beds were comfortable. - the A/C kicks on and off even when set to continuiously run. its quite annoying if you are a light sleeper. the room did keep good temperature though. - Water pressure, the toliets on the upper floor where I stayed were horribly annoying. I recommend using a lower floor as having to flush 2-3 times leaves something to be desired. the floor was quiet at all times and the doors shut nicely. you are not hearing people coming and going all night. I didnt try the restaurant, but the front desk staff were very nice and quickly were able to handle requests. September 3, 2013
Rated 5.0 out of 5.0 by Comfort great price and great location I like staying there because they make you feel at home. Very friendly and a convenient place to stay. September 2, 2013
Rated 5.0 out of 5.0 by nice Second stay here. We love this place. Very at home here. August 30, 2013
Rated 5.0 out of 5.0 by Great weekend! In for a Braves game and had a top notch stay. Food in Alumni really good. Highly recommend. August 16, 2013
Rated 5.0 out of 5.0 by Excellent Hotel We are a family of seven that takes road trip vacations every summer. We have high expectation of the hotels we use because of the length of time we are in the car driving. We always look forward to arriving at a good hotel at the end of each day of travel. This was an excellent hotel with clean rooms and courteous staff. After a long days drive across two states we had a very relaxing and peaceful nights sleep. The location was perfect and very easy to find from the interstate. The pool was perfect for an evening swim before retiring for the night. We couldn't have asked for better service. The hotel restaurant was excellent and we had a wonderful breakfast before checking out. August 15, 2013
Rated 5.0 out of 5.0 by Passing through Fantastic stay. Had a couple drinks in the hotel restaurant. Then walked across the street to watch the minor league team, Mississippi Braves. Comfortable rooms. Easy access on and off the freeways. May be back in a couple months! August 15, 2013
Rated 4.0 out of 5.0 by Passing Through Beautiful property; fitness center was antiquated. August 10, 2013
Rated 5.0 out of 5.0 by great service We stay here 4-5 times a year and have never had a problem. Very accomadating, clean. Love it! August 1, 2013
Rated 5.0 out of 5.0 by Great place to stay. Great place to stay and just a short walk to the ball park. The new outlet mall is coming soon so, this will make it more appealing. July 19, 2013
Rated 5.0 out of 5.0 by Everything was great! Everyone was very friendly. Everyone was nice. I enjoyed my stay and will stay there again. Everything was clean and smelled great. Thanks for taking care of me. July 17, 2013
Rated 2.0 out of 5.0 by Staff very nice BUT...............the first suite we were in had a non-working fridge and a barely working a/c in the bedroom. They brought us a new fridge, but the a/c never worked. We were moved to another suite, and that fridge wasn't working either, nor the bedroom a/c. They gave us our money back, but the moving and the hassle and the hot nights were not what we were expecting. I would have rather had a suite in working order and paid the rate rather than go through the phone calls and the repairs and the moving. It was supposed to be a special occasion stay, but was marred on so many levels. July 9, 2013
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