Rated 4.6 out of 5 by 63
Rated 5.0 out of 5.0 by Moaker Continued Exceptional Service!
The staff at this site is always exceptional . . . front desk personnel, Alumni House Restaurant and facilities personnel . . . always exceptional!
October 21, 2013
Rated 5.0 out of 5.0 by Chicagofixer88 The staff is outstanding
The entire staff was just wonderful to deal with.
I especially want to credit Rosemary of the cleaning staff with outstanding attitude, friendliness and courtesy!
As a Platinum member of IHG rewards, I have stayed in hundreds of Hoilday Inn hotels and this is the very first review I have written!
I look forward to going back.
October 17, 2013
Rated 4.0 out of 5.0 by KristiMS Great Hotel
We had a fantastic experience, very restful. Only complaints are the service and food in the restaurant were not good at breakfast. I finally had to go stand outside the kitchen to pay for our meal and it was an excessive wait to get our food. Did not eat my omelet, it was not good. Also, had two different members of cleaning staff knock on our door starting at 11:30, even though "do not disturb" was on door, yelling "check out". Check out isn't until 12, but we were bothered twice within 20 minutes about when we were leaving. We felt like we were being rushed out the door before checkout. However, the room was great and had a great experience, otherwise.
October 10, 2013
Rated 5.0 out of 5.0 by Engdave Very nice hotel, great people
This is my favorite hotel to use when I come to Jackson MS for business. Very clean, good food, and a great location. I really love the internet at this hotel as well. They have both wired and wireless internet accesss in the rooms and it is very fast. Highly recommend and I will be staying there again.
October 7, 2013
Rated 5.0 out of 5.0 by 2fromLou Great place to stay
My wife and I stayed here in September 2013.
This Holiday Inn has great eye appeal inside and out. The staff personnel are friendly and attentive. The hotel and rooms are very modern, clean, comfortable and well kept. The rooms are spacious with more amenities than than average.
The sports bar/restaurant has very good food, spirits and service.
The rooms are very reasonably priced. We will stay here the next time we are in Jackson and we highly recommend others do the same.
October 1, 2013
Rated 5.0 out of 5.0 by Work7800 Wonderful Staff
The staff made sure we had everything we needed. They were cheerful as well as helpful. The place was spotless and the food great.
September 29, 2013
Rated 5.0 out of 5.0 by Puppeteer Close to Jackson in a safe area
Quite night. Very clean. Excellent location. Can't wait until the Outlet Center opens that will be next door.
September 9, 2013
Rated 5.0 out of 5.0 by JH601 1st time stay.. definitely not the last
I travel all over the state for my employer..98% of my stays are in an IHG hotel.. This was one of my best stays to date..
September 8, 2013
Rated 5.0 out of 5.0 by RoamingGnome Quiet rooms and comfortable.
Stayed at the Holiday Inn Trustmark in Pearl MS while on business in the Jackson/Richland area. The hotel is across the street from the baseball stadium and practically shares a parking lot with Bass Pro. Easy walk to both.
The staff was friendly and honored my request for early check-in with ease. My room was exceptionally clean and tidy.
September 7, 2013
Rated 5.0 out of 5.0 by redskin8642 Great Experience
From the moment we entered the hotel, our experience was pleasant and cordial. The staff made us feel at home. Our room was very nice and comfortable
September 6, 2013
Rated 5.0 out of 5.0 by angela54 Comfortable atmosphere -- great service
I really value and appreciate reviews from others when looking for travelling accommodations, so I wanted to do my part in writing. Most of the time you can rely on comments as being accurate. I was looking for accommodations that would suit my needs for two children (toddler and five year old). I am their grandmother. I came along with my daughter who attended a conference at the community college (she hates begin away from her children). I was a bit leary of staying at this location because of the business-like people. I didnt want to be disruptive with children. We "tried" to not be loud. I want to say that the staff at this hotel was so wonderful -- from the cleaning crews, to the front desk, and restaurant. I could not have been more relieved and pleased with their service. It was tough keeping up with young ones and they made this stay so much better/easier. Thank you!
Beds - comfortable (pillows a bit too soft though - bring your own if you like a firm pillow).
Indoor pool (water a bit chillier than I would have expected from a heated pool - but the five year old LOVED IT)
Restaurant great - but really slow on preparing food so dont be in a hurry when eating there (tv's at every table -- great).
Next door to Pass Bro Shop (walking distance)
New mall nearing completion (walking distance)
Great hotel - clean, comfortable, friendly
No continental breakfast
September 6, 2013
Rated 5.0 out of 5.0 by LelandWarren Another Great Stay in Pearl, Miss
I have come to realize that every stay at your hotel will be comfortable. I appreciate that the staff is so friendly and appears to be very happy when dealing with guests.
September 4, 2013
Rated 4.0 out of 5.0 by allthelivelongday Tanglewood makeover
I have stayed in this hotel twice now and I can say that while the makeover was nice. I think they missed some key areas that should have been addressed.
- the bed was found to have long hairs upon pulling the top sheet back. though this wasnt a HUGE factor to me, its something they should not be missing. otherwise the beds were comfortable.
- the A/C kicks on and off even when set to continuiously run. its quite annoying if you are a light sleeper. the room did keep good temperature though.
- Water pressure, the toliets on the upper floor where I stayed were horribly annoying. I recommend using a lower floor as having to flush 2-3 times leaves something to be desired.
the floor was quiet at all times and the doors shut nicely. you are not hearing people coming and going all night.
I didnt try the restaurant, but the front desk staff were very nice and quickly were able to handle requests.
September 3, 2013
Rated 5.0 out of 5.0 by Gayle313 Comfort great price and great location
I like staying there because they make you feel at home. Very friendly and a convenient place to stay.
September 2, 2013
Rated 5.0 out of 5.0 by PaulnBeth nice
Second stay here. We love this place. Very at home here.
August 30, 2013
Rated 5.0 out of 5.0 by Baseball5 Clean and quite
THIS WAS OUR SECOND STAY HERE AND BOTH
WERE VERY NICE. IT IS A CLEAN AND QUITE
HOTEL. THE ALUMNI HOUSE GRILL AND BAR
IN THE LOBBY IS A GREAT PLACE TO EAT.
THE OUTLET MALL WILL BE OPENING IN NOVEMBER
AND RIGHT BEHIND THE HOTEL.
August 28, 2013
Rated 5.0 out of 5.0 by Bushman54 Great weekend!
In for a Braves game and had a top notch stay.
Food in Alumni really good.
August 16, 2013
Rated 5.0 out of 5.0 by Lee65 Excellent Hotel
We are a family of seven that takes road trip vacations every summer. We have high expectation of the hotels we use because of the length of time we are in the car driving. We always look forward to arriving at a good hotel at the end of each day of travel. This was an excellent hotel with clean rooms and courteous staff. After a long days drive across two states we had a very relaxing and peaceful nights sleep. The location was perfect and very easy to find from the interstate. The pool was perfect for an evening swim before retiring for the night. We couldn't have asked for better service. The hotel restaurant was excellent and we had a wonderful breakfast before checking out.
August 15, 2013
Rated 5.0 out of 5.0 by Indy7110 Passing through
Fantastic stay. Had a couple drinks in the hotel restaurant. Then walked across the street to watch the minor league team, Mississippi Braves. Comfortable rooms. Easy access on and off the freeways. May be back in a couple months!
August 15, 2013
Rated 4.0 out of 5.0 by Jordan7 Passing Through
Beautiful property; fitness center was antiquated.
August 10, 2013
Rated 5.0 out of 5.0 by christin1971 great service
We stay here 4-5 times a year and have never had a problem. Very accomadating, clean. Love it!
August 1, 2013
Rated 5.0 out of 5.0 by verysoutherngirl Great place to stay.
Great place to stay and just a short walk to the ball park. The new outlet mall is coming soon so, this will make it more appealing.
July 19, 2013
Rated 5.0 out of 5.0 by Tracie41 Everything was great!
Everyone was very friendly. Everyone was nice. I enjoyed my stay and will stay there again. Everything was clean and smelled great. Thanks for taking care of me.
July 17, 2013
Rated 2.0 out of 5.0 by rickysgirl Staff very nice
BUT...............the first suite we were in had a non-working fridge and a barely working a/c in the bedroom. They brought us a new fridge, but the a/c never worked. We were moved to another suite, and that fridge wasn't working either, nor the bedroom a/c. They gave us our money back, but the moving and the hassle and the hot nights were not what we were expecting. I would have rather had a suite in working order and paid the rate rather than go through the phone calls and the repairs and the moving. It was supposed to be a special occasion stay, but was marred on so many levels.
July 9, 2013
Rated 5.0 out of 5.0 by LadyWest Happy and Satisfied
I always stay at Holiday Inns and I must say that I'm overjoyed that I chose to stay at this one. The entire stay was a delight. My children and I had a very nice time. The pool area are great, the restaurant's food was awesome and the staff was very pleasant. I look forward to returning to your hotel.
July 9, 2013
Rated 2.0 out of 5.0 by Jo1980 Loud room!
First they upgraded 2 adults and 2 kids to a king suite...then when we called to change (we confirmed 2q beds)they wouldn't because he thought they were full. We ended up having to make the super small sleeper sofa ourselves. Most of the night we were kept up by people in the hall and and the next door people blasting their tv. The ac was really loud every time it turned on. It was overall, a bad experience.
June 30, 2013
Rated 5.0 out of 5.0 by Rita45 Nice room and great employees
My room was very clean and comfortable.
The employees were very friendly and courteous.
I would certainly stay at this hotel again!
June 27, 2013
Rated 2.0 out of 5.0 by sonnye Not a place for older people
1. Kids running up and down the hall all night
2. we had our grandson and I slept on what was suppose to be a roll-away bed. It was only springs with a thin cover on them, I got no sleep.
3. Ran out of coffee in the lobby by 8:30 in the morning.
4. I have spent at lease an average of one night a week at the Holiday In Express in Flowood sense it opened and the only reason I was not staying there they were full.
5. this is the best hotel in the Jackson area because in the past 12 years i have spent at least one night in most of the others.
6. I would recommend it to anyone.
June 26, 2013
Rated 5.0 out of 5.0 by Taxdender Great staff
Stopped here on our travels. It was a gem. Very comfortable room. Right across the street from minor league ball park -happened to have a game that night. We walked over during the 7th inning and watched the end of he game. The front desk gave several recommendations for dinner ideas in the area. Would stay again if in the area.
June 9, 2013
Rated 5.0 out of 5.0 by RCE6 Excellent Stay
We stay at a different hotel every other wknd all over MS and LA. This stay was as perfect as we could get. Having stayed in as many hotels as we have in the last year, I am super picky. This hotel was up to expectations and went over and above.
Great location. The room was clean. The room was quiet. Everything worked. Well lit. Comfortable mattresses. Once again-it met all requirements. The hotel bar and grill was a nice addition although we did not get to eat or drink while we were there. We will definitely stay again.
June 7, 2013