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Rated 4.5 out of 5 by 118 reviewers.
Rated 5.0 out of 5.0 by Relax, Shop and Baseball This is a nice and clean hotel. The resturant in the hotel is also good. The new Outlets of Mississippi is now open. You can walk to the outlets or Bass Pro. Trustmark Park home of the Mississippi Braves is right across the road as well. We have season tickets for the Braves and we have been staying here the last 2 years and we think it is great! August 12, 2014
Rated 4.0 out of 5.0 by Great Staff!!! A few hiccups in the beginning but had an awesome time and would recommend the hotel to family and friends. August 7, 2014
Rated 1.0 out of 5.0 by Great front desk staff!! Most helpful front desk staff I have dealt with. I had messed up our reservations and they worked their magic and figured out my mess! July 31, 2014
Rated 5.0 out of 5.0 by Great Experience. Great Location Perfect. Food was too pricey but a great experience non the less. July 30, 2014
Rated 4.0 out of 5.0 by Great place We stayed here for business and I even booked rooms for my employees. The staff was very helpful and gracious. The restaurant food was excellent. I would suggest they keep the lounge open a bit later. 10:00 or 11:00 is a bit early to shut down for those of us from the big cities. Overall....very good though. Highly suggest staying at this hotel July 30, 2014
Rated 5.0 out of 5.0 by great hotel This is a great hotel if you are visiting for any reason but mainly it is next door to The Outlets of Mississippi and very close to movies and restaurants. Just about anything you need it is located within a 2 to 3 mile radius. July 29, 2014
Rated 5.0 out of 5.0 by great location The location of this hotel is very convenient to the MS Braves stadium and the Bass Pro Shops as well as the highway. July 24, 2014
Rated 5.0 out of 5.0 by GREAT Value, GREAT staff, GREAT Hotel!! Overall our 3 night stay was GREAT!! The staff was amazing! They were always friendly and smiliing and would take care of your every need to make it a better stay! The only negative thing I can say is the fitness room was very disappointing. The equipment seemed out of date, one of the machines made noise while in use, It was really smail and just very disappointing. After seeing how great and AMAZING this hotel was I couldn't believe that it seemed they forgot to update or have a better fitness center. But that is just my opionion I will gladly stay here again. Overall my experience was great! July 24, 2014
Rated 5.0 out of 5.0 by Comfortable, Clean and Quiet Everybody has a bad day and unfortunately it was the morning we checked out. It left a bad taste in my families mouth. I had talked up this restaurants breakfast for a month before our stay. The evening meal at the restaurant was wonderful and the service was great. i had told the kids wait until breakfast it is stupendous. We get ready to check out, all meet at the restaurant, no one there but our family. We order breakfast, 15 min, 30 min and by 45 minutes NO Breakfast...what does our waitress keep telling us...any minute now..Kids had to get on the road so we left and told the manager what had happened and that we were leaving very unhappy. All the server had to do in the first place was that they only had one cook and that it would be a long wait we would of left at that point. Manager gave me extra rewards points for the inconvenience. July 21, 2014
Rated 5.0 out of 5.0 by Vacation stop over We stay at this Holiday Inn each time we travel through this area. It is very comfortable and relaxing with an excellent staff that always goes out of their way to make our stay pleasant. We have a large family and require two rooms when we travel. The hotel alway makes sure to give us rooms that are side by side. The on site restaurant offers excellent breakfast selections that are delicious. Our night was restful, our beds were comfortabe and our rooms were clean and accomodating. The outlet mall next to the hotel is an added bonus. On this trip we took advantage of the convenience for some necessary purchases. We will definitely continue to stay at this hotel when we travel through the area. July 20, 2014
Rated 4.0 out of 5.0 by Great Staff and wondeful Pillows The staff was wonderful, the restaurant was excellent at night. It is always my first choice when I travel to the Jackson area. wonderful ease of access to the Mississippi Braves stadium if baseball is your thing, plenty of parking even on game nights. Sometimes a little loud on game nights however, if baseball is not your thing. July 18, 2014
Rated 3.0 out of 5.0 by Poor Service Reservation was not correct. Had to call for towels. Towels were very rough. Restaurant service was very poor. Hotel is across the street from Trustmark Park which was very convenient. July 16, 2014
Rated 5.0 out of 5.0 by Wonderful Property! I highly recommend this property for your stay in the Pearl/Jackson area. The service was awesome, the restaurant was excellent and the rooms were VERY clean and comfortable. Robert, the GM, is an amazing General Manager! Thank you for making our stay so enjoyable! Loved being across the street from the Mississippi Braves. July 15, 2014
Rated 5.0 out of 5.0 by Best location Perfectly located next to Bass Pro and Mississippi Braves stadium! Close to many restaurants but the food inside at the Alumni House is awesome! July 15, 2014
Rated 5.0 out of 5.0 by My stay at Holiday Inn Pearl Beautiful room, comfortable bed with lots of pillows. Enjoyed the fireworks from the minor league baseball game across the street from my room. July 15, 2014
Rated 4.0 out of 5.0 by great place to stay The staff was courteous and the room was comfortable and we enjoyed our stay July 14, 2014
Rated 5.0 out of 5.0 by Real Customer Service I book the room online and didn't realize I had booked the handicap room with 1 bed and a hot tub in the room. It was a beautiful HUGE room. BUT I didn't have a place for my kids to sleep..oops. The front desk was very gracious about my booking mistake. The hotel was full so they brought us a roll away bed, extra pillows and the guy that brought the bed was excellent with my kids. The kids laughed and it made this possible stressful situation all better. He even got the kids excited about the roll away bed adventure. July 9, 2014
Rated 5.0 out of 5.0 by Nice front desk should explain how the breakfast is handled with dollar amount applied to your breakfast, not that breakfast is provided. July 4, 2014
Rated 5.0 out of 5.0 by Extremely nice property overall Very enjoyable one-night stay. Excellent restaurant (far better than many Holiday Inns offer), nice bar with an excellent craft beer selection. Close to M-Braves park, shopping (Outlets and Bass Pro), and outside restaurants. Friendly and helpful staff make you feel welcome. July 2, 2014
Rated 2.0 out of 5.0 by wet damp room Everything about the hotel was excellent and i really want to stay there again but the room was very humid/damp/wet. It needs a dehumidifier in a major way. I asked the front desk but they did not have one. This was a major issue & reason why my wife will not let us stay there again, ever. We need to book another room in the area in a few days but wife says no. July 1, 2014
Rated 5.0 out of 5.0 by Confortable and Convenient What a wonderful place to spend the evening after a game of baseball at Trustmark Park. The staff does everything possible to make you feel at home. True value for your money. June 26, 2014
Rated 3.0 out of 5.0 by Small Pleasures My stay at the Holiday Inn in Pearl MS was short. However, first impressions make a difference. It is obviously a business centered facility - busy with services intended for the young and fast. No problem there. As an older, independent traveler, I did not feel particularly welcome. Some basic courtesies such as assistance with luggage were missing. It will be a consideration for selection of a place to stay in future travels. June 25, 2014
Rated 5.0 out of 5.0 by A Bright Spot in a Sea of Run-Down Holiday Inns Not sure what is going on with HI and Crowne Plaza in the past 5 years but they all look beat. This stay was awesome with the manager personally hosting a southern shrimp boil with red potatoes, corn on the cob, sausage, and beer. It was really fun, the open seating prompted nice conversation among fellow travelers. It was really nice. The property is up-beat and maintained. If you're in Jackson, this is the place to stay! June 22, 2014
Rated 5.0 out of 5.0 Nice and New Property My family of four stayed over one night during a family road trip to Florida. We were only at the hotel about 8 hours. The property was clean, safe, and easy to access from the highway. It is adjacent to a large and new outlet mall, and Bass Pro Shop. I choose this hotel over another hotel that was directly on the highway because this one looked less risky for highway noise, and it was indeed very quiet. Check in was exceptionally fast (nice after driving forever), and the room was great. June 19, 2014
Rated 5.0 out of 5.0 by excellent hotel Great Location to shopping and restaurants, very nice hotel and rooms were good size and comfortable . Staff was friendly and knowledgeable. June 18, 2014
Rated 5.0 out of 5.0 by Exceptional Customer Service The staff were very friendly and accommodating. My room was comfortable. The mattress slept great. June 17, 2014
Rated 2.0 out of 5.0 by Bad A/C A/C kept going out during the night and the service at the bar area was slow. June 16, 2014
Rated 4.0 out of 5.0 by Clean and adequate The room and hotel were very clean and comfortable. Our only problem is the bar area. The noise from this area pervades the lobby, and several intoxicated adults were roaming/stumbling around in the lobby/check-in area and using profanity in the evening. We have small children, and this was uncomfortable for us. June 10, 2014
Rated 5.0 out of 5.0 by Great location, excellent service and great staff As usual, my stay at the Holiday Inn Pearl was nothing short of excellent. The rooms are always clean and comfortable and the staff is on top of everything. June 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed, wonderful shower, great service I always enjoy my stay at Holiday Inn. Only thing I would recommend is putting an additional set of towels in the room. There are usually only 3 sets and always have to ask for more if I have four or more in my party. June 4, 2014
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