Rated 4.5 out of 5 by 110
Rated 5.0 out of 5.0 by Work7800 Comfortable, Clean and Quiet
Everybody has a bad day and unfortunately it was the morning we checked out. It left a bad taste in my families mouth. I had talked up this restaurants breakfast for a month before our stay. The evening meal at the restaurant was wonderful and the service was great. i had told the kids wait until breakfast it is stupendous. We get ready to check out, all meet at the restaurant, no one there but our family. We order breakfast, 15 min, 30 min and by 45 minutes NO Breakfast...what does our waitress keep telling us...any minute now..Kids had to get on the road so we left and told the manager what had happened and that we were leaving very unhappy. All the server had to do in the first place was that they only had one cook and that it would be a long wait we would of left at that point. Manager gave me extra rewards points for the inconvenience.
July 21, 2014
Rated 5.0 out of 5.0 by Lee65 Vacation stop over
We stay at this Holiday Inn each time we travel through this area. It is very comfortable and relaxing with an excellent staff that always goes out of their way to make our stay pleasant. We have a large family and require two rooms when we travel. The hotel alway makes sure to give us rooms that are side by side. The on site restaurant offers excellent breakfast selections that are delicious. Our night was restful, our beds were comfortabe and our rooms were clean and accomodating. The outlet mall next to the hotel is an added bonus. On this trip we took advantage of the convenience for some necessary purchases. We will definitely continue to stay at this hotel when we travel through the area.
July 20, 2014
Rated 4.0 out of 5.0 by king4wyo Great Staff and wondeful Pillows
The staff was wonderful, the restaurant was excellent at night. It is always my first choice when I travel to the Jackson area. wonderful ease of access to the Mississippi Braves stadium if baseball is your thing, plenty of parking even on game nights. Sometimes a little loud on game nights however, if baseball is not your thing.
July 18, 2014
Rated 3.0 out of 5.0 by Hot2012 Poor Service
Reservation was not correct. Had to call for towels. Towels were very rough. Restaurant service was very poor.
Hotel is across the street from Trustmark Park which was very convenient.
July 16, 2014
Rated 5.0 out of 5.0 by Cberryman Wonderful Property!
I highly recommend this property for your stay in the Pearl/Jackson area. The service was awesome, the restaurant was excellent and the rooms were VERY clean and comfortable. Robert, the GM, is an amazing General Manager! Thank you for making our stay so enjoyable! Loved being across the street from the Mississippi Braves.
July 15, 2014
Rated 5.0 out of 5.0 by Roadrunner601 Best location
Perfectly located next to Bass Pro and Mississippi Braves stadium! Close to many restaurants but the food inside at the Alumni House is awesome!
July 15, 2014
Rated 5.0 out of 5.0 by CJCS My stay at Holiday Inn Pearl
Beautiful room, comfortable bed with lots of pillows. Enjoyed the fireworks from the minor league baseball game across the street from my room.
July 15, 2014
Rated 4.0 out of 5.0 by Jan 58 great place to stay
The staff was courteous and the room was comfortable and we enjoyed our stay
July 14, 2014
Rated 5.0 out of 5.0 by tlewis813 Real Customer Service
I book the room online and didn't realize I had booked the handicap room with 1 bed and a hot tub in the room. It was a beautiful HUGE room. BUT I didn't have a place for my kids to sleep..oops. The front desk was very gracious about my booking mistake. The hotel was full so they brought us a roll away bed, extra pillows and the guy that brought the bed was excellent with my kids. The kids laughed and it made this possible stressful situation all better. He even got the kids excited about the roll away bed adventure.
July 9, 2014
Rated 5.0 out of 5.0 by RHarmon Nice
front desk should explain how the breakfast is handled with dollar amount applied to your breakfast, not that breakfast is provided.
July 4, 2014
Rated 5.0 out of 5.0 by Grant75077 Extremely nice property overall
Very enjoyable one-night stay. Excellent restaurant (far better than many Holiday Inns offer), nice bar with an excellent craft beer selection. Close to M-Braves park, shopping (Outlets and Bass Pro), and outside restaurants. Friendly and helpful staff make you feel welcome.
July 2, 2014
Rated 2.0 out of 5.0 by u2godu2 wet damp room
Everything about the hotel was excellent and i really want to stay there again but the room was very humid/damp/wet. It needs a dehumidifier in a major way. I asked the front desk but they did not have one. This was a major issue & reason why my wife will not let us stay there again, ever. We need to book another room in the area in a few days but wife says no.
July 1, 2014
Rated 5.0 out of 5.0 by Work7800 Confortable and Convenient
What a wonderful place to spend the evening after a game of baseball at Trustmark Park. The staff does everything possible to make you feel at home. True value for your money.
June 26, 2014
Rated 3.0 out of 5.0 by Jammo Small Pleasures
My stay at the Holiday Inn in Pearl MS was short. However, first impressions make a difference. It is obviously a business centered facility - busy with services intended for the young and fast. No problem there.
As an older, independent traveler, I did not feel particularly welcome. Some basic courtesies such as assistance with luggage were missing. It will be a consideration for selection of a place to stay in future travels.
June 25, 2014
Rated 5.0 out of 5.0 by HornSpeakerGuy A Bright Spot in a Sea of Run-Down Holiday Inns
Not sure what is going on with HI and Crowne Plaza in the past 5 years but they all look beat. This stay was awesome with the manager personally hosting a southern shrimp boil with red potatoes, corn on the cob, sausage, and beer. It was really fun, the open seating prompted nice conversation among fellow travelers. It was really nice. The property is up-beat and maintained. If you're in Jackson, this is the place to stay!
June 22, 2014
Rated 5.0 out of 5.0 Nice and New Property
My family of four stayed over one night during a family road trip to Florida. We were only at the hotel about 8 hours.
The property was clean, safe, and easy to access from the highway. It is adjacent to a large and new outlet mall, and Bass Pro Shop. I choose this hotel over another hotel that was directly on the highway because this one looked less risky for highway noise, and it was indeed very quiet.
Check in was exceptionally fast (nice after driving forever), and the room was great.
June 19, 2014
Rated 5.0 out of 5.0 by ru15 excellent hotel
Great Location to shopping and restaurants, very nice hotel and rooms were good size and comfortable . Staff was friendly and knowledgeable.
June 18, 2014
Rated 5.0 out of 5.0 by LaneH Exceptional Customer Service
The staff were very friendly and accommodating. My room was comfortable. The mattress slept great.
June 17, 2014
Rated 2.0 out of 5.0 by B.A.M. Bad A/C
A/C kept going out during the night and the service at the bar area was slow.
June 16, 2014
Rated 4.0 out of 5.0 by Jake70 Clean and adequate
The room and hotel were very clean and comfortable. Our only problem is the bar area. The noise from this area pervades the lobby, and several intoxicated adults were roaming/stumbling around in the lobby/check-in area and using profanity in the evening. We have small children, and this was uncomfortable for us.
June 10, 2014
Rated 5.0 out of 5.0 by ntexpaints Great location, excellent service and great staff
As usual, my stay at the Holiday Inn Pearl was nothing short of excellent. The rooms are always clean and comfortable and the staff is on top of everything.
June 8, 2014
Rated 5.0 out of 5.0 by Cricket70 Comfortable bed, wonderful shower, great service
I always enjoy my stay at Holiday Inn. Only thing I would recommend is putting an additional set of towels in the room. There are usually only 3 sets and always have to ask for more if I have four or more in my party.
June 4, 2014
Rated 5.0 out of 5.0 by maxwellsc3 May 30
Repeated stay at this hotel and always find it clean, comfortable.
June 4, 2014
Rated 5.0 out of 5.0 by Ed4340 BEST HOTEL FOR BASEBALL WEEKEND
This place was great just wish they had a free breakfast.
June 3, 2014
Rated 4.0 out of 5.0 by Yellow Rose Good place to stay in the Jackson area
Everything was fine with our stay this time around at your hotel. We only had two issues with our room. The first issue was that on the second day we were there we decided to use the microwave in our room. When we opened it, we found a styrofoam covered dish filled with food! It had evidently been left by the previous guests and had not been found by the cleaning staff before we checked in. The other issue was that our room seemed to receive "vent smells/odors" from the restaurant downstairs, I guess through our air conditioning unit. At some times these fumes/odors were quite strong.
We enjoy staying at this location for proximity to the Ballpark, shopping and highways.
May 20, 2014
Rated 5.0 out of 5.0 by Merlinmagic Commendation to Staff and Training
I have stayed at yor site for many years while in Pearl for my annual teaching. This year was unique, in part, do to the severe weather that hit Pearl.
Your staff is to be commended in evacuating guests to safety in the kitchen and ballrroom area when the storms hit. Your staff all had emergency lighting in hand directing the guests to safe areas and even provided beverages.
Very obvious that your franchise take's guests safety in mind. Congradulations on a fine job and the training you provide your staff. and being who you are.
May 6, 2014
Rated 5.0 out of 5.0 by Quality07 Great stay
Always enjoy my stay here.
The staff are so nice, kristy has been great she always remembers me and what I have for breakfast each morning. She is always smiling and full of energy.
Naomi and ms. Brenda are always so nice and helpful.
April 28, 2014
Rated 4.0 out of 5.0 by Quality07 Great place to stay
I feel the staff is the one of the main reason I like staying here.
Always friendly and helpful.
I wouldn't stay anywhere else when in Jackson / Pearl, Ms
April 21, 2014
Rated 5.0 out of 5.0 by smcmanus Excellent place to stay and great location
Great atmosphere. All around hotel. Everything is with in walking distance or the shuttle service works great also. No complaints on my end. We had a training at this hotel food was great and the facility was just what we needed and the staff answered our every need.
March 31, 2014
Rated 5.0 out of 5.0 by Nick2014 Great service and comfortable bed!
Jessica and Naomi assisted me during my stay and they both should be awarded for their level of customer service! It is one of the two reason I return to this hotel very regular. The second is the confortable beds and pillows.
Also the resturant is great!
I will be back in two weeks!
March 24, 2014