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Rated 4.5 out of 5 by 134 reviewers.
Rated 5.0 out of 5.0 by Good Place to stay Very comfortable, near Bass Pro Shop and Outlet Mall, In house Restaurant, I would recommend anyone looking for a hotel in this area to give them a try. September 22, 2014
Rated 5.0 out of 5.0 by Great Service We enjoyed our stay. We were pleased with the convenience of the Outlet Mall, Theatre, and Numerous other Restaurants and Stores September 21, 2014
Rated 2.0 out of 5.0 by Staff was friendly/room was clean with amenities 4th floor smelled musky and the room as well. I asked for air freshner and it was brought to the room. He sprayed but it still smelled. When the elevator door opened to the 4th floor you could smell the musky odor. The room was clean, the bathroom was perfect and the staff was friendly. September 19, 2014
Rated 1.0 out of 5.0 by Poor matress, bedding, pillows and service I have explained in my survey but I think this hotel has no idea how to take care of business travelers. Leasure travelers may be ok with this service but as a business traveller with a large corporation I am not. Staff were rud and the GM matter of fact but also rude when I complained. I will NEVER stay there again! September 18, 2014
Rated 4.0 out of 5.0 by Nice place to stay, convenient Nice hotel. Clean and comfortable. Close to shopping and restaurants. I would stay here again. September 9, 2014
Rated 3.0 out of 5.0 by Ok service not what was received in past Lobby was cold, room service was incorrect, no one at desk when I left September 8, 2014
Rated 5.0 out of 5.0 by very comfortable, slept well first night was a little frustrating due to storm in area knocking out satilite reception but that was not avoidable. the rest of the stay went very well, all was clean and comfortable September 1, 2014
Rated 4.0 out of 5.0 by Food Quality I would have been better off going to McDonalds for my breakfast August 29, 2014
Rated 4.0 out of 5.0 by Very nice staff Super sweet staff. Great location! Hope to go back soon! August 26, 2014
Rated 5.0 out of 5.0 by Great place to stay for MS Braves game The location is perfect if planning to attend MS Braves ballgame--a very short walk across the parking lot. It is also ideal if planning to shop at the outlet mall. We chose the king executive room which afforded us a very nice living space separate from the bedroom area. We loved having the refrigerator and microwave in the room. Our room was located adjacent to the elevators yet we didn't hear them run at all--quite nice. Our bath had a very large shower--no tub--but that was fine for us. The staff at the desk was very friendly and welcoming. The only less than perfect thing--a breakfast was not included with room. Yet, the restaurant does provide breakfast, lunch, and dinner for additional charge. August 23, 2014
Rated 4.0 out of 5.0 by Food options I arrived close to 10 PM and had to scramble to find a place to eat. The hotel closed at 10 PM and they told me that restaurants around also closed at 10 PM But I did find a place that was open after 10 For Breakfast as a Platinum member I expected a free continental breakfast but they told me I would have to pay so I went to Cracker Barrel and got a better breakfast. I also wanted to work out in the morning but the fitness center was not good. I was going to walk outside but didn't feel safe at 7 AM since no one was out and was not sure how safe the place outside was. August 22, 2014
Rated 5.0 out of 5.0 by Perfect place to stay in Jackson area! Hotel was wonderful and in a perfect location between the outlet mall and Bass Pro. The staff was friendly and accommodating. Restaurant food and service were top notch. We highly recommend this location for visitors to the Jackson area. August 21, 2014
Rated 5.0 out of 5.0 by Excellent HOTEL We arrived on Friday evening for a relaxing nights sleep and a lea sure morning. I had a meeting to attend on Saturday after noon. We had a few friends show up that needed to change clothes for the meeting. Our wives stayed behind and visited then went to the outlet mall next door, they enjoyed it very much. We had a room with the sofa and 2nd tv. We never used the 2nd tv, but it was nice for the women to relax. My wife said we should always have a small suite room like this in the future. This hotel was a very good experience. August 21, 2014
Rated 5.0 out of 5.0 by Good Stay The stay was good and the quality of the hotel was good. The food that was eaten was tastey as well. Overall the hotel meet my needs for this business trip. August 20, 2014
Rated 5.0 out of 5.0 by Good place! Holiday Inn - Pearl was a good experience, and a good place to have a meeting/ conference. Staff appeared friendly and helpful and accommodations were good and reasonably priced. August 19, 2014
Rated 5.0 out of 5.0 by Great hotel! If you're looking for a hotel close to Outlet Mall shopping or the ballpark, this is the place to stay. It is safe, quiet and clean. The personnel of the hotel are friendly and want you to have the best stay possible. The food in the restaurant is excellent. I highly recommend this hotel for your visit in Pearl MS! August 19, 2014
Rated 5.0 out of 5.0 by Relax, Shop and Baseball This is a nice and clean hotel. The resturant in the hotel is also good. The new Outlets of Mississippi is now open. You can walk to the outlets or Bass Pro. Trustmark Park home of the Mississippi Braves is right across the road as well. We have season tickets for the Braves and we have been staying here the last 2 years and we think it is great! August 12, 2014
Rated 4.0 out of 5.0 by Great Staff!!! A few hiccups in the beginning but had an awesome time and would recommend the hotel to family and friends. August 7, 2014
Rated 1.0 out of 5.0 by Great front desk staff!! Most helpful front desk staff I have dealt with. I had messed up our reservations and they worked their magic and figured out my mess! July 31, 2014
Rated 5.0 out of 5.0 by Great Experience. Great Location Perfect. Food was too pricey but a great experience non the less. July 30, 2014
Rated 4.0 out of 5.0 by Great place We stayed here for business and I even booked rooms for my employees. The staff was very helpful and gracious. The restaurant food was excellent. I would suggest they keep the lounge open a bit later. 10:00 or 11:00 is a bit early to shut down for those of us from the big cities. Overall....very good though. Highly suggest staying at this hotel July 30, 2014
Rated 5.0 out of 5.0 by great hotel This is a great hotel if you are visiting for any reason but mainly it is next door to The Outlets of Mississippi and very close to movies and restaurants. Just about anything you need it is located within a 2 to 3 mile radius. July 29, 2014
Rated 5.0 out of 5.0 by great location The location of this hotel is very convenient to the MS Braves stadium and the Bass Pro Shops as well as the highway. July 24, 2014
Rated 5.0 out of 5.0 by GREAT Value, GREAT staff, GREAT Hotel!! Overall our 3 night stay was GREAT!! The staff was amazing! They were always friendly and smiliing and would take care of your every need to make it a better stay! The only negative thing I can say is the fitness room was very disappointing. The equipment seemed out of date, one of the machines made noise while in use, It was really smail and just very disappointing. After seeing how great and AMAZING this hotel was I couldn't believe that it seemed they forgot to update or have a better fitness center. But that is just my opionion I will gladly stay here again. Overall my experience was great! July 24, 2014
Rated 5.0 out of 5.0 by Comfortable, Clean and Quiet Everybody has a bad day and unfortunately it was the morning we checked out. It left a bad taste in my families mouth. I had talked up this restaurants breakfast for a month before our stay. The evening meal at the restaurant was wonderful and the service was great. i had told the kids wait until breakfast it is stupendous. We get ready to check out, all meet at the restaurant, no one there but our family. We order breakfast, 15 min, 30 min and by 45 minutes NO Breakfast...what does our waitress keep telling us...any minute now..Kids had to get on the road so we left and told the manager what had happened and that we were leaving very unhappy. All the server had to do in the first place was that they only had one cook and that it would be a long wait we would of left at that point. Manager gave me extra rewards points for the inconvenience. July 21, 2014
Rated 5.0 out of 5.0 by Vacation stop over We stay at this Holiday Inn each time we travel through this area. It is very comfortable and relaxing with an excellent staff that always goes out of their way to make our stay pleasant. We have a large family and require two rooms when we travel. The hotel alway makes sure to give us rooms that are side by side. The on site restaurant offers excellent breakfast selections that are delicious. Our night was restful, our beds were comfortabe and our rooms were clean and accomodating. The outlet mall next to the hotel is an added bonus. On this trip we took advantage of the convenience for some necessary purchases. We will definitely continue to stay at this hotel when we travel through the area. July 20, 2014
Rated 4.0 out of 5.0 by Great Staff and wondeful Pillows The staff was wonderful, the restaurant was excellent at night. It is always my first choice when I travel to the Jackson area. wonderful ease of access to the Mississippi Braves stadium if baseball is your thing, plenty of parking even on game nights. Sometimes a little loud on game nights however, if baseball is not your thing. July 18, 2014
Rated 3.0 out of 5.0 by Poor Service Reservation was not correct. Had to call for towels. Towels were very rough. Restaurant service was very poor. Hotel is across the street from Trustmark Park which was very convenient. July 16, 2014
Rated 5.0 out of 5.0 by Wonderful Property! I highly recommend this property for your stay in the Pearl/Jackson area. The service was awesome, the restaurant was excellent and the rooms were VERY clean and comfortable. Robert, the GM, is an amazing General Manager! Thank you for making our stay so enjoyable! Loved being across the street from the Mississippi Braves. July 15, 2014
Rated 5.0 out of 5.0 by Best location Perfectly located next to Bass Pro and Mississippi Braves stadium! Close to many restaurants but the food inside at the Alumni House is awesome! July 15, 2014
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