Rated 4.5 out of 5 by 122
Rated 5.0 out of 5.0 by nol1 Comfortable Stay
I booked 10 rooms for staff members for my company, with people traveling from three different states at this location. Everyone that stayed for the week was overwhelming pleased with the comfort, cleanliness, propery staff and services given, that they have asked me to use this property for all future reservations. From the corporate and front desk sales team everyone on this staff worked to make my peoples stay the best it could be.
May 28, 2013
Rated 5.0 out of 5.0 by Cort424 Great Staff
This hotel is very nice and updated. I liked the walk in shower and the room appeared to be clean. The check in was great. Jessica at the front desk was quick and very nice. I will stay here again.
May 27, 2013
Rated 4.0 out of 5.0 by Ned66 Upgraded in many ways
Holiday continues to impress. This was seemingly brand new facility with nice lobby, and nice sports bars restaurant on premise with good food and a room set up very well for the business traveler. Very convenient to Airport and Jackson State U. Braves Minor league team across the street is a bonus.
May 15, 2013
Rated 5.0 out of 5.0 by soupwolf Swim Meet stay
The front desk person was great and room was excellent. She even called to check on us soon after we got in the room to be sure that we were comfortable and settled in - a first for me. I will stay at this hotel again if I am in the area.
May 10, 2013
Rated 5.0 out of 5.0 by Merlinmagic Excellent accomodations, exceptionally clean and great staff.
I usually stay at your hotel for a week every year. do to my teaching at the State Fire academy. Your staff, your facilities are exceptinal. Just keep up what you are doing. your customer service and very accomdating to all guests.
May 2, 2013
Rated 5.0 out of 5.0 by Maray Excellent as usual!
Nice clean hotel! Friendly staff every time I stay, great food and very clean room!
April 21, 2013
Rated 5.0 out of 5.0 by Jason1966 My stay
I really enjoyed my short stay at the hotel. It was extremely clean and very modern feeling. The staff members were very professional and courteous to all of my needs. I will stay here again in my travels to Jackson for sure.
April 15, 2013
Rated 2.0 out of 5.0 by ledge68 Overpriced
overpriced for the amount paid. Should consider lowering price. Staff inexperienced. Not much focus on the customer
April 7, 2013
Rated 5.0 out of 5.0 by jwag Beautiful hotel, great restaurant/bar, and great service
We had a group reservation for our baseball team and the service before our stay and while we were there was excellent! The hotel is new and really nice and the beds were very comfortable. Staff was great! We enjoyed the restaurant bar for dinner too. Highly recommend this hotel!
March 22, 2013
Rated 2.0 out of 5.0 by atlwrkr13 Not what I expected
Front desk was slightly snotty in attitude. I had an issue which was not their fault so I do not blame them at all for this but their attitude was horrible. Also, the air conditioning/heat unit did not work at all and after the experience up front, I did not want to even ask the front desk for help. There were stains on the walls and counter tops that merely needed to be cleaned. Also, all the pillows felt exactly the same although they were marked soft and firm.
Way overpriced for what I got. As a gold member, there is no breakfast or other amenities other than a horrible bag of cheap vending machine type cookies that I threw away. Yuck.
My company lives and breathes on reviews so I am always hesitant to write a bad one. That's how unhappy I was with this stay. I stay at Holiday Inn chains all the time and usually am very happy with the amenities and service.
March 18, 2013
Rated 5.0 out of 5.0 by Maray Great Night!!
As always, the staff is helpful and friendly. Easy check-in and out. Facility is VERY clean (even the corners of the room). Great food at the resturant and I always look forward to my stay.
March 10, 2013
Rated 5.0 out of 5.0 by Maimistyle Consistent
Even though there are other , more convenient Holiday Inn locations near where I was working, I prefer to stay at this location because it is clean, friendly ,and consistent service.
March 2, 2013
Rated 3.0 out of 5.0 by Traveler747 No Frills
If you're a platinum or gold priortity club member forget about getting anything free. No free breakfast, no free drinks, no discounts - nothing.
February 24, 2013
Rated 5.0 out of 5.0 by halintexas Hal in Texas
Everything was great with the exception of the elevator. Being that it is new it does not feel new. Makes some noises and really jumps when you want to go up. Do not expect that with new equipment. Other then that my stay was great and the staff: fantastic!!!
January 15, 2013
Rated 5.0 out of 5.0 by bignasty Really helpful
The staff is always very helpful and super friendly.
January 3, 2013
Rated 1.0 out of 5.0 by grossbeds Brown and black Spots on sheets in more than 1 room
We arrived Christmas Eve, put our bags in our room and then spent the evening with our family. Upon arriving back later than evening, tired and ready for bed, our first indicator that something was wrong was a sticky closet door handle, and a discarded apple juice bottle on the floor in the closet. Afterward, we pulled back our sheets, only to find a giant brown spot on the underside of the blanket, and a few inches away a black spot. We called the front desk and the nice gentleman asked if we wanted to move across the hall. We did so only to be greeted by more black stains on the under side of those sheets. The gentleman then had us go back to our original room and spent a few minutes searching for a room with clean beds. While I did not watch what he was doing, he was gone a while, and I heard several doors opening and closing, in what was an almost completely deserted hotel. He finally came back a few minutes later and said he had found a room and checked the sheets personally. We checked them as well and found them acceptable and moved our stuff. All in all this really put a damper on our evening and we felt pretty disgusted and grossed out the rest of our stay.
December 26, 2012
Rated 5.0 out of 5.0 by JohnDoe18 Great place to stay
Best hotel in the area, easy parking, clean, modern, comfortable, friendly staff with great professional service, and close to other restaurants outside the hotel. Will use this location in the future!!!!
December 18, 2012
Rated 5.0 out of 5.0 by JINX11 GREAT FOOD AND SERVICE
ONE OF THE BEST CHEESEBURGERS I HAVE HAD IN A VERY LONG TIME.
December 13, 2012
Rated 5.0 out of 5.0 by JFXG Do not stay for breakfast
Front desk for both check in and out was great. Service in the resturant was terrible. I was the fourth person in the whole resturant for breakfast. One gentleman was paying his check, another was eating his breakfast and the third had just placed his order. I sat for ten minutes and was not even greeted. Went else where as I needed to start my day. I will stay here when in the area but will probibly have breakfast elsewhere.
December 8, 2012
Rated 5.0 out of 5.0 by MCMSR FEDEX EXPRESS VMX
EVERYTHING IS EXCELLENT, BUT THE PRICING IS SO MUCH HIGHER AT THIS PROPERTY THAN ANY OTHER FEDEX APPROVED HOLIDAY INN ??? WILL PROBABLY PREVENT ME FROM STAYING THERE, NOT COMPARABLE TO THE OTHER HOTELS IN THE PEARL AREA .. THX, MCM
November 27, 2012
Rated 5.0 out of 5.0 by gejoe49 Great location next to BassPro
Great location, Food and service in Kem's was great.
November 8, 2012
Rated 5.0 out of 5.0 by ttown Awesome stay and location!
This hotel had much that I needed including the inhouse Bar and Grill that has monster burgers. My stay was quite enjoyable with a friendly staff.
October 24, 2012
Rated 5.0 out of 5.0 by billymike Bed was very comfortable, but your Government rate was denied.
Your hotel did not honor my Government rate, I have never been turn down at any other hotel that I have stay at.
October 14, 2012
Rated 5.0 out of 5.0 by Hamrtym53 Great Experience
One of the best hotels I have stayed at.
Personnel very freindly and courtious, great rooms, beds were very comfortable.
Most restaurants in hotels are over priced and uninviting....not this one...excellent for the traveler.
Actually pleasantly surprised...period.
October 13, 2012