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Rated 4.5 out of 5 by 135 reviewers.
Rated 5.0 out of 5.0 by Passing through Fantastic stay. Had a couple drinks in the hotel restaurant. Then walked across the street to watch the minor league team, Mississippi Braves. Comfortable rooms. Easy access on and off the freeways. May be back in a couple months! August 15, 2013
Rated 4.0 out of 5.0 by Passing Through Beautiful property; fitness center was antiquated. August 10, 2013
Rated 5.0 out of 5.0 by great service We stay here 4-5 times a year and have never had a problem. Very accomadating, clean. Love it! August 1, 2013
Rated 5.0 out of 5.0 by Great place to stay. Great place to stay and just a short walk to the ball park. The new outlet mall is coming soon so, this will make it more appealing. July 19, 2013
Rated 5.0 out of 5.0 by Everything was great! Everyone was very friendly. Everyone was nice. I enjoyed my stay and will stay there again. Everything was clean and smelled great. Thanks for taking care of me. July 17, 2013
Rated 2.0 out of 5.0 by Staff very nice BUT...............the first suite we were in had a non-working fridge and a barely working a/c in the bedroom. They brought us a new fridge, but the a/c never worked. We were moved to another suite, and that fridge wasn't working either, nor the bedroom a/c. They gave us our money back, but the moving and the hassle and the hot nights were not what we were expecting. I would have rather had a suite in working order and paid the rate rather than go through the phone calls and the repairs and the moving. It was supposed to be a special occasion stay, but was marred on so many levels. July 9, 2013
Rated 5.0 out of 5.0 by Happy and Satisfied I always stay at Holiday Inns and I must say that I'm overjoyed that I chose to stay at this one. The entire stay was a delight. My children and I had a very nice time. The pool area are great, the restaurant's food was awesome and the staff was very pleasant. I look forward to returning to your hotel. July 9, 2013
Rated 2.0 out of 5.0 by Loud room! First they upgraded 2 adults and 2 kids to a king suite...then when we called to change (we confirmed 2q beds)they wouldn't because he thought they were full. We ended up having to make the super small sleeper sofa ourselves. Most of the night we were kept up by people in the hall and and the next door people blasting their tv. The ac was really loud every time it turned on. It was overall, a bad experience. June 30, 2013
Rated 5.0 out of 5.0 by Nice room and great employees My room was very clean and comfortable. The employees were very friendly and courteous. I would certainly stay at this hotel again! June 27, 2013
Rated 2.0 out of 5.0 by Not a place for older people 1. Kids running up and down the hall all night 2. we had our grandson and I slept on what was suppose to be a roll-away bed. It was only springs with a thin cover on them, I got no sleep. 3. Ran out of coffee in the lobby by 8:30 in the morning. 4. I have spent at lease an average of one night a week at the Holiday In Express in Flowood sense it opened and the only reason I was not staying there they were full. 5. this is the best hotel in the Jackson area because in the past 12 years i have spent at least one night in most of the others. 6. I would recommend it to anyone. June 26, 2013
Rated 5.0 out of 5.0 by Great staff Stopped here on our travels. It was a gem. Very comfortable room. Right across the street from minor league ball park -happened to have a game that night. We walked over during the 7th inning and watched the end of he game. The front desk gave several recommendations for dinner ideas in the area. Would stay again if in the area. June 9, 2013
Rated 5.0 out of 5.0 by Excellent Stay We stay at a different hotel every other wknd all over MS and LA. This stay was as perfect as we could get. Having stayed in as many hotels as we have in the last year, I am super picky. This hotel was up to expectations and went over and above. Great location. The room was clean. The room was quiet. Everything worked. Well lit. Comfortable mattresses. Once again-it met all requirements. The hotel bar and grill was a nice addition although we did not get to eat or drink while we were there. We will definitely stay again. June 7, 2013
Rated 5.0 out of 5.0 by Pearl Holiday Inn I was here on business and I must admit that the staff do a very nice job. The room was clean and stocked with everything I needed. The restaurant is also good as there are not many places nearby to eat. The service was slow but the food was very good. I will stay here again on my next visit to the area. As an added bonus, a Bass Pro Shops is right across the parking lot and the Mississippi Braves play right across the street. June 6, 2013
Rated 5.0 out of 5.0 by Comfortable Stay I booked 10 rooms for staff members for my company, with people traveling from three different states at this location. Everyone that stayed for the week was overwhelming pleased with the comfort, cleanliness, propery staff and services given, that they have asked me to use this property for all future reservations. From the corporate and front desk sales team everyone on this staff worked to make my peoples stay the best it could be. May 28, 2013
Rated 5.0 out of 5.0 by Great Staff This hotel is very nice and updated. I liked the walk in shower and the room appeared to be clean. The check in was great. Jessica at the front desk was quick and very nice. I will stay here again. May 27, 2013
Rated 4.0 out of 5.0 by Upgraded in many ways Holiday continues to impress. This was seemingly brand new facility with nice lobby, and nice sports bars restaurant on premise with good food and a room set up very well for the business traveler. Very convenient to Airport and Jackson State U. Braves Minor league team across the street is a bonus. May 15, 2013
Rated 5.0 out of 5.0 by Swim Meet stay The front desk person was great and room was excellent. She even called to check on us soon after we got in the room to be sure that we were comfortable and settled in - a first for me. I will stay at this hotel again if I am in the area. May 10, 2013
Rated 5.0 out of 5.0 by Excellent accomodations, exceptionally clean and great staff. I usually stay at your hotel for a week every year. do to my teaching at the State Fire academy. Your staff, your facilities are exceptinal. Just keep up what you are doing. your customer service and very accomdating to all guests. May 2, 2013
Rated 5.0 out of 5.0 by Excellent as usual! Nice clean hotel! Friendly staff every time I stay, great food and very clean room! April 21, 2013
Rated 5.0 out of 5.0 by My stay I really enjoyed my short stay at the hotel. It was extremely clean and very modern feeling. The staff members were very professional and courteous to all of my needs. I will stay here again in my travels to Jackson for sure. April 15, 2013
Rated 2.0 out of 5.0 by Overpriced overpriced for the amount paid. Should consider lowering price. Staff inexperienced. Not much focus on the customer April 7, 2013
Rated 5.0 out of 5.0 by Beautiful hotel, great restaurant/bar, and great service We had a group reservation for our baseball team and the service before our stay and while we were there was excellent! The hotel is new and really nice and the beds were very comfortable. Staff was great! We enjoyed the restaurant bar for dinner too. Highly recommend this hotel! March 22, 2013
Rated 2.0 out of 5.0 by Not what I expected Front desk was slightly snotty in attitude. I had an issue which was not their fault so I do not blame them at all for this but their attitude was horrible. Also, the air conditioning/heat unit did not work at all and after the experience up front, I did not want to even ask the front desk for help. There were stains on the walls and counter tops that merely needed to be cleaned. Also, all the pillows felt exactly the same although they were marked soft and firm. Way overpriced for what I got. As a gold member, there is no breakfast or other amenities other than a horrible bag of cheap vending machine type cookies that I threw away. Yuck. My company lives and breathes on reviews so I am always hesitant to write a bad one. That's how unhappy I was with this stay. I stay at Holiday Inn chains all the time and usually am very happy with the amenities and service. March 18, 2013
Rated 5.0 out of 5.0 by Great Night!! As always, the staff is helpful and friendly. Easy check-in and out. Facility is VERY clean (even the corners of the room). Great food at the resturant and I always look forward to my stay. March 10, 2013
Rated 5.0 out of 5.0 by Consistent Even though there are other , more convenient Holiday Inn locations near where I was working, I prefer to stay at this location because it is clean, friendly ,and consistent service. March 2, 2013
Rated 3.0 out of 5.0 by No Frills If you're a platinum or gold priortity club member forget about getting anything free. No free breakfast, no free drinks, no discounts - nothing. February 24, 2013
Rated 5.0 out of 5.0 by Hal in Texas Everything was great with the exception of the elevator. Being that it is new it does not feel new. Makes some noises and really jumps when you want to go up. Do not expect that with new equipment. Other then that my stay was great and the staff: fantastic!!! January 15, 2013
Rated 5.0 out of 5.0 by Really helpful The staff is always very helpful and super friendly. January 3, 2013
Rated 1.0 out of 5.0 by Brown and black Spots on sheets in more than 1 room We arrived Christmas Eve, put our bags in our room and then spent the evening with our family. Upon arriving back later than evening, tired and ready for bed, our first indicator that something was wrong was a sticky closet door handle, and a discarded apple juice bottle on the floor in the closet. Afterward, we pulled back our sheets, only to find a giant brown spot on the underside of the blanket, and a few inches away a black spot. We called the front desk and the nice gentleman asked if we wanted to move across the hall. We did so only to be greeted by more black stains on the under side of those sheets. The gentleman then had us go back to our original room and spent a few minutes searching for a room with clean beds. While I did not watch what he was doing, he was gone a while, and I heard several doors opening and closing, in what was an almost completely deserted hotel. He finally came back a few minutes later and said he had found a room and checked the sheets personally. We checked them as well and found them acceptable and moved our stuff. All in all this really put a damper on our evening and we felt pretty disgusted and grossed out the rest of our stay. December 26, 2012
Rated 5.0 out of 5.0 by Great place to stay Best hotel in the area, easy parking, clean, modern, comfortable, friendly staff with great professional service, and close to other restaurants outside the hotel. Will use this location in the future!!!! December 18, 2012
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