Rated 4.9 out of 5 by 61
Rated 5.0 out of 5.0 by 62mike Great location
The hotel is located in a great location and close to everything. The staff here at this hotel go out of there way to make you feel at home. I never have to wait long at all to check in because they have everything ready before I get there.
October 16, 2013
Rated 5.0 out of 5.0 by Jan1129 Would return
Th hotel and room were very nice. We had a king executive room which was fairly odd. It had a large expanse of unusable space with little furnishings. It worked for us as our grandchildren brought air mattresses and spent the night so we had plenty of room. Staff was wonderful. Food was less desirable. Bartender knowledgeable and friendly. We would definitely return.
Ps we ended up here due to impending Tropical Storm Karen. We were supposed to be at Holiday Inn Express Orange Beach Al. They were very nice to let us cancel due to the storm. We are still looking forward to visiting there also.
October 10, 2013
Rated 5.0 out of 5.0 by centerfield Very comfortable
We enjoyed our stay. The beds were very comfortable and the rooms were spacious. I could not rate the food & beverage, because we did not eat or drink. Many options availabe in the area.
October 8, 2013
Rated 5.0 out of 5.0 by Belairgirl1950 Clean room and comfortable bed.
I would definitely stay at this motel again. I was greeted by a friendly staff member. I like the member bag containing a bottle of water and some snacks. The room was clean and had all the supplies I needed for a comfortable night's stay.
September 30, 2013
Rated 5.0 out of 5.0 by 62mike Great location and great staff
The staff at this hotel will everything they can to get you checked in so you do not have to spend a lot of time standing in the lobby. Everyone here is very helpful.
September 25, 2013
Rated 5.0 out of 5.0 by Jana4444 Very Comfortable Stay
Beds were very comfortable. The pillows were so great I bought one. The room was very clean. Steve from room service was friendly and the food was fantastic. Breakfast Buffet was nice too.
September 6, 2013
Rated 4.0 out of 5.0 by OregonF Great Hotel next to Freeway
This was a great hotel, the service was excellent, overall the aesthetics of the property were great, and food was excellent. This Holiday Inn in a step above the location it is in. Internet connection was the best I have had at an IHG property. Definitely recommend.
September 4, 2013
Rated 5.0 out of 5.0 by Miles45 GMiles
Nicely located. Enjoyed our short stay. staff was helpful, waitress at Kem's suggested a restaurant on the beach Peg Leg Pete's. Food was awesome. It was quiet comfortable. Only negative was Happy Hour wasn't half of Kem's, specific drink No bueno...
August 30, 2013
Rated 3.0 out of 5.0 by JDOA UWF families beware
First, beware if you are a UWF family! If you register online you cannot get the UWF discount when you arrive. You must register with the hotel directly, and there is no discount if you find out that fact at the front desk. We lost $60.00 because of this policy.
Rooms have no microwaves, but otherwise are fairly new and clean.
August 26, 2013
Rated 5.0 out of 5.0 by davenumber1 Very nice
Bill is somewhat confusing for extended stay - staff did not tell me price went up on weekend.
August 21, 2013
Rated 5.0 out of 5.0 by 62mike Great Service
Great place to stay the staff will always help you when needed and the food and location is good.
August 15, 2013
Rated 5.0 out of 5.0 by BigDon1962 The best of everything
This was, hands down, the BEST hotel I have ever stayed in. The room was awesome and the staff was second to none. This is the hotel I'll stay in whenever I'm in the area and the only one I'll recommend to family and friends who will be staying in the area. Job well done and thank you for a great lodging experience.
August 12, 2013
Rated 5.0 out of 5.0 by familyJ GREAT HOTEL AND SERVICE!!!
Nice Hotel and Service will come here with my family again!!
August 12, 2013
Rated 5.0 out of 5.0 by 62mike Great service
Great place to stay and the staff here will make sure you are well taken care of.
August 9, 2013
Rated 5.0 out of 5.0 by 62mike Great service
The hotel staff continues to give me great service and I will continue stay here.
August 4, 2013
Rated 4.0 out of 5.0 by danitabb77 No complimentary breakfast
It's a shame that a guest spends the amount of the room and doesn't get a complimentary breakfast. I stayed at a Super 8 for two nights prior to this stay in the same state and received a comp breakfast. Other than that, it was superb!!
August 2, 2013
Rated 5.0 out of 5.0 by FloridaFun No Complaints
This hotel was really nice. I have no complaints about this hotel. The staff was very friendly. The hotel looked just like the pictures. It was very clean. It is right off the freeway, so everything is just minutes away. We loved it! From the moment my family and I checked in until the moment we checked out we were pleased. The restaurant (Kem's) was very nice. There was a great selection and the prices were very reasonable.The plus was that the kids eat for free. Breakfast was good, normal items. The dinner was great, specifically the seafood gumbo and the barbeque burger and onion rings.
August 1, 2013
Rated 5.0 out of 5.0 by KCKW Great Service!
RIght from the beginning, once we entered the door, we were greeted with a friendly smile and a goody bag. That was a first and very impressive! The rooms were clean and the staff were very pleasant. From the reservation operator to the front desk, to the restaurant, to the housekeeping staff, everyone was so pleasant. Specifically Steven, one of the managers in the restaurant. So very friendly and cordial! Had a couple of very nice conversations with him, which made us feel very welcomed. Overall, a great place to stay when visiting. Thank you for the great customer service Holiday Inn!!
July 31, 2013
Rated 5.0 out of 5.0 by davofva Clean room and comfortable bed
very clean room and spacious. staff was very helpful. Coffee was great! Enjoyed the large screen TV.
July 27, 2013
Rated 5.0 out of 5.0 by danman76 Great place to stay!!!
I almost feel silly writing this review as there's literally nothing within reason that this property can improve upon - it was that perfect. I am an IHG Rewards platinum member and stay over 200 days per year. I coach a youth baseball team and this trip to Pensacola had our entire team staying at this hotel. The hotel was most accommodating in every regard - they even went above and beyond and assisted us with our laundry needs.
The rooms are spacious, clean and comfortable. Flat screen TV's with a wide selection of stations. The entire property was clean and first-class including the pool area and lobby.
The on-site bar/restaurant boasted excellent food, a great atmosphere and exceptional value.
I stay at a lot of places and this Holiday Inn vaults to the top of the list.
July 24, 2013
Rated 5.0 out of 5.0 by PiperPilot Nice Stay, Professional Staff
This was a reward night for me, but none-the-less the staff was extremely professional and helpful. My information was all ready when I checked in and my request for room location had been arranged. I highly recommend this hotel.
July 14, 2013
Rated 5.0 out of 5.0 by Reggie35 Love this hotel!!!!!!!!!
The 2 female working the front desk was great and always had a smile on there faces. The hotel was clean and the bed was comfortable. Great hotel!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
July 12, 2013
Rated 5.0 out of 5.0 by 62mike Great place to stay
The staff will take care of your needs and this location is very close to everything. The food is very good.
July 8, 2013
Rated 5.0 out of 5.0 by Alicia13 Great Value & Location
We were lucky enough to get a room on a last minute beach get-away and were so pleased with our stay! This hotel is loacted right off of interstate and only 20 minutes from Pensacola beach. It was an easy drive to beach and within minutes of lots of food & shopping. The room was very clean and comfortable, staff was friendly and pool was clean. The resturant food was average but better than a free breakfast but then again it isn't free. However, the prices are very reasonable and we were impressed with the fresh fruit! We will definetly stay here again!
July 3, 2013
Rated 5.0 out of 5.0 by Edna55 Comfortable bed and great service.
Overall everything was just great from front desk service to a good night sleep and good food just no coffee on the weekend but still we were very happy with our stay. We recommend this place to our friends that are traveling to Pensacola.
June 30, 2013
Rated 5.0 out of 5.0 by 62mike Great Staff
I still continue to stay here due to the staff and the great service I receive while here.
June 27, 2013
Rated 5.0 out of 5.0 by 62mike Always ready for my arrival
The staff does a good job in getting me checked in , they me ready and all I have to do is sign in. Great service from everyone at this hotel.
June 11, 2013
Rated 5.0 out of 5.0 by 62mike Great Place to Stay
You will not find any better staff, these people make me feel at home.
The food is also good
June 7, 2013
Rated 5.0 out of 5.0 by 62mike Customer service plus good food
The staff at this hotel does a great job and the food is very good. Great place to stay while in Pensacola.
May 16, 2013
Rated 5.0 out of 5.0 by 62mike Good Place to Stay
I travel fro a living and I stay where I am treated good and the hotel staff here does a great job of taking care of my needs and always has my paper work done so I do not have to stand and wait at the front desk.
April 9, 2013