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Rated 4.7 out of 5 by 162 reviewers.
Rated 5.0 out of 5.0 by Very Nice Clean and comfortable, we had a great stay at this location. August 11, 2014
Rated 4.0 out of 5.0 by Very comfortable bed and great service Great location and enjoyed my stay. The only improvement for the room would be move lighting August 8, 2014
Rated 4.0 out of 5.0 by good bed Site was very clean food was not very good and they did not give me the breakfast coupons I was promissed August 7, 2014
Rated 3.0 out of 5.0 by holiday inn express NO free breakfast:( Hotel is average without the free breakfast. Could have stayed anywhere for that price. August 7, 2014
Rated 5.0 out of 5.0 by Had a great time The hotel was great - room was great Pensacola beach is one of the nicest I have been to. We did not have time for the pool but it looked nice. August 7, 2014
Rated 5.0 out of 5.0 by excellent I would recommend staying in any Holiday Inn. They have great customer services and they're willing to go the extra mile for comfort. August 6, 2014
Rated 5.0 out of 5.0 by Friendly full service hotel Nice property. I'm a frequent traveler and use hotels 150-200 nights a year. This hotel met or exceeded all my expectations of a clean place to rest. I especially like the walk-in showers vs. the standard bathtub in most hotels. Front desk staff was friendly and offered a warm welcome. Close to airport, but far enough away not to hear the planes flying over. Convenient location. August 4, 2014
Rated 5.0 out of 5.0 by Our Stay at Holiday Inn Everything was great!!! The staff went above and beyond their call off duty to make us feel comfortable. Anything I requested, I got. They even mailed us back our bag that we had left. July 27, 2014
Rated 5.0 out of 5.0 by Good night sleep It was quiet and comfortable. It's hard to judge the bed. I have a temperpedic at home so everything else just feels like a board to me. I had a drink at the bar. The bartender wasn't all that cute or else I might have had two. The room was clean and no body bothered me. That's all I want out of a hotel is to sleep in a quiet and CLEAN room, and maybe a cute bartender. This survey took entirely too long, please shorten it a little. I almost stopped half way through. Yes, I would recommend this hotel to anyone staying in the area. July 24, 2014
Rated 5.0 out of 5.0 by Loved the Restaurant! Great Place To Stay! We checked in late at night (after 10pm) and were really tired after 10 hours of driving, so the efficiency of the check-in and the room cleanliness upon entering was very important and they aced it on both counts! I personally would prefer softer mattresses than what they have, but the overall sleep quality is good. This hotel has a restaurant in the lobby where they provide a buffet breakfast for about $9 per person. They don't have the free breakfast, but the buffet was EXCELLENT! They had soft, hot biscuits, real scrambled eggs, crispy bacon, fresh fruit, and some other items. The quality of the breakfast was worth the $9 bucks any day. I loved it and wish all Holiday Inns offered it. The waitresses were really nice and efficient as well. Overall it was a good stay. I would definitely recommend this hotel. July 23, 2014
Rated 1.0 out of 5.0 by Missed Wake Up Call.... missed wake up call and I even changed wake up call....and neither call was made. July 22, 2014
Rated 5.0 out of 5.0 by Very up to date Everything about this hotel made my stay very pleasant. The location is close to a lot of restaurants, shopping and the interstate. The lobby and hotel rooms are very clean, and the decor is very modern. The staff were all very friendly and professional! July 17, 2014
Rated 5.0 out of 5.0 by Short vacation I am very happy with this hotel, it was just what I needed. Nice room, clean, good food, good service.. Manager helping me to find a room for an extra night was the A Thanks!! July 7, 2014
Rated 5.0 out of 5.0 by Wonderful beds and wonderful service!! We were able to relax and the beds were very comfortable!! We would recommend this Holiday Day to ALL!! July 7, 2014
Rated 5.0 out of 5.0 by Good Service The hotel has a very good staff and does a great job in taking care of your needs, the rooms are always clean. July 2, 2014
Rated 5.0 out of 5.0 by Stephanie - Parent of UWF student The hotel staff was very welcoming and knowledgeable of area. The hotel was very clean and accommodating. I thoroughly enjoyed the manager's reception, which includes warm appetizers, veggies and drinks. The pool and workout area were very clean and up to date. The hotel is close to the I-10 and UWF, It is a bit troubling to get in and out the entrance, but it is manageable. All in all a nice place to stay for the price. July 1, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service We usually stay here when in Pensacola and always have a great stay June 30, 2014
Rated 5.0 out of 5.0 by clean and fresh , comfortable Paying for the breakfast was cedrtainly miss leading June 29, 2014
Rated 5.0 out of 5.0 by Quick night in Pensacola This was our last stop to deliver my Marine son's car to his new duty station. The hotel was nice, clean and up to date. There was a restaurant next to the property that closed and has become a refuge to some homeless families. The hotel has maintained good security and I have not read any issues from the area. Driving to and from the hotel can be a challenge since you need to do U-turn's in both directions to go anywhere. Nice place to spend a night passing through the area on I-10. June 27, 2014
Rated 3.0 out of 5.0 by It depends what is important to you We stayed at this Holiday Inn while taking our daughter to orientation at the University of West Florida. The location is convenient to the University and to I-10. It's proximity to I-10 made getting to the Univ. a bit challenging as you can't turn left out of the hotel and since it is right at the on ramp to the Interstate you have to go up a few blocks and do a U-turn to be headed in the proper direction. The hotel is about a half-hour from the beach. The hotel itself was in excellent shape, and very modernly decorated. The staff were courteous and helpful. Our room was very clean and the furniture all appeared quite new. We did not sleep well at all the first night. The room has gauzy curtains and the heavier curtains are only for decoration and cannot be closed. So for the entire night we had a yellow street light shining in our room. The second day we stopped at Target and bought binder clips and clipped the coverlet from the bed over the window to block it out. The WIFI in the hotel is not very good and it does not like Apple products at all. We had 4 WIFI enabled devices with us. Our laptop would connect fine but the service was incredibly slow and would periodically drop off. My Android phone performed the same way, it would find the signal just fine, but was slow and would drop signal. Our daughter was never able to find the signal with her iPhone and I was unable to use it with my iPad, it wouldn't even locate the signal. So, all in all it was a mixed trip. I do not think we would stay here again but others might find that the negatives for us were not a big deal. And, as stated, the hotel is clean (very important to me) so others may find this to be perfectly fine. June 24, 2014
Rated 5.0 out of 5.0 by Great service The hotel was very clean and comfortable. The staff was very friendly and helpful, We especially liked the restaurant located in the hotel. Our one grandson is dairy and gluten intolerant and the staff allowed us to substitute the menu in order to meet his needs without additional cost. They were happy to accommodate him. This hotel is nicely located to the Naval Museum and after a day of exploring it was nice to cool off in the hotel pool. June 23, 2014
Rated 5.0 out of 5.0 by Clean, safe, and relaxing The room was great for visiting UWF parents! They even offer you a cheaper rate if you state this fact before booking. The beds were comfortable with wonderful pillows of varying softness/firmness degrees. The room was easily cooled down and extremely quiet compared to other hotels visited during this trip. The check-in staff were amazingly cordial, considerate, and caring. I did discover that you cannot leave any personal items on the bed if you want your bed made up by housekeeping. June 20, 2014
Rated 4.0 out of 5.0 by just Vacation house keeping, needs to be better at bed making and cleaning, house keeping was lousy... June 19, 2014
Rated 4.0 out of 5.0 by Thorough Cleanliness of rooms The basics of the rooms were clean. However, I suggest that the pictures, lamps and shades, around head boards, etc be dusted periodically. Also, the abandoned structure next door with what appear to be homeless individuals is a deterant. June 18, 2014
Rated 5.0 out of 5.0 by Clean Room and pleasant expierence Arrived on my motorcycle from Florida and exited on the east side of highway during rush hour. I was tired and hot and had just rode over 600 miles. It was a little difficult to get to other side of the highway but very convenient to I-10. When I enter the facility the staff was very helpful and considerate. Room was clean and inviting. Enjoyed my stay and would certainly stay again. June 15, 2014
Rated 5.0 out of 5.0 by Good Location Good location and great staff help me in making my decision on where I stay. June 10, 2014
Rated 1.0 out of 5.0 by No Amenities OK for one night, terrible for long stay. No breakfast or coffee; no micros, 4 floors and only one washer and dryer. When I asked if a micro could be put in my room I was told that there were none so that you would use the restaurant. Whoever is running this place is out to make maximum profit with minimum services. I moved out as soon as a better place was available. No recognition for IHG Rewards Club Members. It takes up to 10 minutes to leave driveway in the morning because of continuous traffic. June 7, 2014
Rated 5.0 out of 5.0 by GREAT! I always stay there! I will be visiting other location soon. June 7, 2014
Rated 3.0 out of 5.0 by People make mistakes The hotel was fantastic. Room was clean and new, A/C worked almost too well. My only issue was not getting the free hot breakfast for IHG members. Other than that, my stay at this IHG property was fantastic. June 5, 2014
Rated 5.0 out of 5.0 by You won't regret it! I enjoyed my stay. The only thing you probably won't like about the hotel is the pool hours. The rooms are very clean and they have refrigerators in them, in which that was a plus for me because I love drinking a cold bottle of water in the middle of the night. Also the hotel is near many restaurants, shopping centers and a movie theater. May 30, 2014
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